29 July 2020

Due to two positive cases of COVID-19 reported in Queensland and the risk of potential community exposure, the state’s Chief Health Officer has requested that all aged-care facilities in Queensland’s metro south are closed to visitors from today.

This means that as of today, we can only allow risk-free visits and visits on compassionate grounds at Whiddon Beaudesert Star. If you would like to arrange a visit on such grounds, please speak with the Director Care Services. If you have a visit to your loved one booked in, we will be in contact with you. We will also do all that we can to help you stay connected to your loved ones through phone calls and video chats.

As a precautionary measure, all of our employees will wear surgical masks when working at Whiddon Beaudesert Star. We have also temporarily paused visits by volunteers to the care home, along with resident visits out into the community.

We apologise for the short notice in implementing these measures, however, they are important steps in helping to keep everyone safe. During these times, we need to stay vigilant and monitor what is happening in our local communities. To date, we have not had any positive cases of COVID-19 at any of Whiddon’s care homes and our highest priority remains to help ensure the health, safety and wellbeing of our residents, employees and visitors.

We thank you for your understanding and cooperation as we take steps to keep your loved one stays safe and well. We will provide a further update once we know more about the situation. Please share this message with family and friends who may usually visit your loved one.

For further information, please contact our 1300 738 388 customer relations line or speak to the Director Care Services. Please also regularly visit the COVID-19 page on our website for updates on Whiddon’s response to COVID-19.