We’re looking for a sales superstar to join our growing team in the role of Sales Coordinator for the southern region of our business.
You’ll bring your expertise in sales to the team and gain experience working in one of Australia’s fastest growing industries. We’re ideally looking for an individual with a strong sales background in human services, financial services or the hotel industry; knowledge or experience in aged care sales, revenue and admissions is an added bonus.
This is an exciting and fast paced role and will require exceptional communication and organisation skills as you support a number of services across our organisation to achieve and maintain a high level of occupancy by managing the customer journey, identifying sales opportunities and closing sales cycles.
This is a full-time role, working between the hours of 8am – 5pm Monday to Friday.
In your new role, you’ll develop a a deep understanding and knowledge of our offering, including using benefit-led selling, and the different costs that apply within aged care. You’ll be in charge of proactively managing potential customers through our CRM and sales process to improve conversion rates, occupancy and performance across your region, with great support from our Sales, Marketing and Operational teams.
You’ll work collaboratively with the Sales and Customer Relations Teams, Revenue Team and our homes and services across NSW and QLD to convert leads and opportunities to sales, complete the admission process and ensure the customer journey is optimal.
This is a dynamic role with great opportunities for growth and development, there are also fantastic opportunities for you to shine and make a real impact for our business and customers.
You have previous experience in a Sales Officer or Sales Coordinator role, demonstrated sales skills and techniques and previous experience using a CRM to manage the sales process. You’d describe your customers service skills as outstanding, love finding solutions to solve customer challenges, are system and process savvy and understand the importance of processes in the customer journey.
You’ll ideally come from an aged care or human services background (experience in aged care sales, admissions and an understanding of our funding models will be looked upon favourably) and are passionate about solution selling.
Your communication skills, both verbal and written, are exceptional, you have a high level of computer literacy, excellent administration, time management and organisation skills and are adept at multi-tasking. You’re also comfortable with prioritising and are comfortable working towards KPIs and sales targets.
Whiddon does not accept any recruiter or supplier default charges unless under a Whiddon agreement for services.
The successful applicant/s will be required to undertake a criminal record check in accordance with the Aged Care Act 1997.
Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date; and as such the closing date is subject to change without notice.
Please refer to our Hiring Policies for further detail.