With the growing number of COVID-19 cases linked to south-west Sydney, we wanted to provide you with an update on our response to this situation. We are pleased to advise you that there are no cases of COVID-19 at any of Whiddon’s aged care homes.

As you may know, we have taken important precautionary measures to help stop COVID-19 from entering our care homes. As we continue to monitor this situation and follow advice from NSW Health, these precautions do remain in place. We’ve listed these measures below, which include directives from NSW Health.

NSW Public Health Directives relevant to Easton Park

  • Visitation to Easton Park is restricted to approved compassionate visits only, until at least the end of July
    Visits on compassionate grounds, such as end of life visits, will need approval from the local NSW Public Health Unit. Speak to your Care Manager who can talk through the approval process with you. We will update you on this directive as the situation progresses
  • All staff working in our care homes at Easton Park must wear surgical masks, until at least the end of July
    All employees working at our Easton Park campus are required under these directives to wear a surgical mask. We will provide further information on this should this measure extend past July

Staying socially connected

We understand the importance of keeping our residents connected during this time, so our teams are working hard to facilitate phone and video calls wherever possible. We also have a free app, Checked-in-Care, that is available to download. We can provide you with access to this app, so you can enjoy video calls through this platform. Click here to get started.

Our teams are ensuring that residents continue to enjoy their favourite interest group activities. These includes exercise groups, creative activities, games and other interest based activities in the care homes to keep residents occupied and entertained during this time. We know how important these are to our residents’ wellbeing.

Delivery of items

Accepted items include:

  • Brand new items in their original and sealed packaging (the preference is for these items to be in non‐porous packing such as plastic)
  • General resident mail or letters. Alternatively, we encourage you to email messages to the care home and we can share these with your loved ones
  • Sealed gift or care baskets that do not include used goods, fruit or other food items
  • Flower arrangements direct from florist suppliers, in a vase or boxed arrangements

Please note that any food, produce or second hand items are not permitted to be delivered or dropped off. Due to the transmission risk of the virus, any items delivered or taken to a care home that does not meet the criteria above, will be discarded.

You will be able to drop off items at Easton Park to the front gate only. Please ring in advance to let us know  the approximate delivery time. We will accept items via Australia Post or courier via contactless delivery, Monday to Friday between 10am and 3pm.

Next update

We will provide you with another update next Thursday, 30 July, or sooner if we need to. Please remember to share these updates with family members and friends who would normally visit your loved one and also encourage them to check our COVID-19 page on our website for the latest updates.

We know this is a challenging time and we genuinely appreciate your support as we implement these measures to help keep your loved one safe. We look forward to increasing visitation once again, once it is safe to do so and the NSW Health directives are lifted.