22 August 2020

Our team received local area health advice overnight that requires us to restrict visitation to Whiddon Beaudesert Star and ensure that all employees wear masks while at work. We have now implemented these precautionary measures.

This is an unfolding situation and we want to reassure you that these measures are precautionary only. As an aged care provider located in the Metro South area, we are required to take these precautions as per the advice we received overnight. We will provide a further update once we know more.

This means that for now, we can only allow visits on compassionate grounds at Whiddon Beaudesert Star. If you would like to arrange a visit on such grounds, please speak with the Director Care Services. If you have a visit to your loved one booked in, we will be in contact with you. We will also do all that we can to help you stay connected to your loved ones through phone calls and video chats.

Deb Waters is onsite this morning and has spoken with residents and staff. Everyone is doing well and enjoying their breakfast.

We do apologise for the short notice in implementing these measures, however, they are important steps in helping to keep everyone safe. To date, we have not had any positive cases of COVID-19 at any of Whiddon’s care homes and our highest priority remains to help ensure the health, safety and wellbeing of our residents, employees and visitors.

We thank you for your understanding and cooperation as we take steps to help ensure your loved one stays safe and well. We will provide a further update once we know more about the situation. Please share this message with family and friends who may usually visit your loved one.

Thank you