Aged Care Jobs

  • ROLE
  • LOCATION
  • CLOSING DATE
  • Domestic Assistants
  • Glenfield
  • July 23, 2017
  • Read more

The Whiddon Group is a not-for-profit provider of Aged Care Services that operates throughout metropolitan, regional and remote New South Wales. Our Easton Park service at Glenfield provides care to over 470 clients.

As a Casual Domestic Assistant you must be willing to be on-call with good availability for Morning Shifts commencing at 6.30am x 7 days a week.

You will provide a friendly, attentive and efficient cleaning and laundry services to our residents.

 

To be successful in these positions you will need to demonstrate the following:

  • Experience providing exceptional customer service.
  • Experience in cleaning in an aged care or hospitality setting.
  • Understanding of Infection Control and Safe Work Practices.
  • Ability to work as part of a collaborative team and take direction to provide quality services.
  • Excellent verbal and written communications skills.
  • Understanding of Resident Rights, Aged Care Accreditation Standards and Outcomes.The Whiddon Group offers a fantastic range of attractive employee benefits and career development opportunities, an Employee Assistance Program and onsite parking.

Successful applicants will be required to provide evidence of Qualifications, a current Police Check, and Work Rights.

 

HOW TO APPLY

To find out more about this position and the benefits of a career at The Whiddon Group then visit our website www.whiddon.com.au/careers-volunteering.

To apply for this position, please submit a copy of your resume and cover letter addressing the above criteria.

Only shortlisted applicants will be contacted

Whiddon does not accept any recruiter or supplier default charges unless under a Whiddon agreement for services.

There is no closing date for these positions please apply immediately for a quick start.

  • Remuneration and Workers Compensation Manager
  • Glenfield
  • July 23, 2017
  • Read more

ABOUT WHIDDON

The Whiddon Group has been providing health care services for over 60 years. We provide residential, community and independent living options to over 1700 clients across metropolitan and regional NSW. Well resourced and committed to creating quality client experiences, our workforce of over 1600 team members is passionate about what they do.

As an organisation that operates in regional, rural and remote NSW, we are often at the heart of our local communities both as an employer and important provider of aged care services. We actively promote and maintain this sense of community where everyone matters.

Our goal is to enrich the lives of older people and to do this we value every one of our staff and empower them to work in a supportive and collaborative manner to build an outstanding service.

 

ABOUT THE ROLE

Working closely with the Chief Financial Officer and other key stakeholders, the Remuneration and Workers Compensation Manager will provide leadership and management of the provision of payroll services, Workers Compensation and injury management for The Whiddon Group. The suitable candidate will be joining the team on a temporary basis, providing maternity relief for a minimum period of 6 months commencing August 2017 at our Corporate Office located in Glenfield.

 

YOUR DUTIES

  • Coordinate and effectively manage Payroll services, Workers Compensation and  Injury Management in accordance with the Purpose and Values of The Whiddon Group and all other relevant statutory requirements;
  • Ensure adherence to all payroll and Workers Compensation policies, systems and reporting requirements;
  • Manage and lead staff to ensure the highest standards of accuracy and adopting a customer service culture;
  • Ensure that all members of the Remuneration and Workers Compensation teams receive appropriate support in the performance of their duties;
  • Support of other members of the Management Team, coordinating and delivering relevant, timely and accurate reporting;
  • With the Executive GM People and Culture and our workers compensation partners, strategically manage workers compensation claims and premiums
  • Establish and maintain systems and procedures to support accurate recording of information and interface between payroll and the general ledger;
  • Oversee the accurate processing of Workers Compensation payments including recovering monies from the Workers Compensation Insurer;
  • Ensure compliance with a range of applicable Government Legislation (as amended);
  • Function as a key adviser at corporate level in relation to Payroll, Workers Compensation and Injury Management matters and contribute to the strategic planning process
  • Ensure that superannuation and monthly payroll deductions are processed accurately and in a timely fashion.
  • Provide comprehensive monthly reports on Payroll, Workers Compensation and Injury Management performance to the Chief Financial Officer and relevant managers, including action plans to address variances to performance indicators plus any incidents or issues requiring further attention
  • Experience in roster optimization and related systems would be viewed favourably

WHAT WE LOOK FOR

  • Related qualification and competence in payroll or demonstrated competence in those fields
  • WorkCover (NSW) Introduction to RTW Coordination accreditation
  • High level management competencies in Payroll, Workers Compensation, Injury Management.
  • Demonstrated knowledge and competence in payroll practices and corporate reporting.
  • Interpretation of Enterprise Agreements, Common Law Contracts and Modern Awards.
  • Understanding and application of relevant WH&S and Workers Compensation Legislation
  • Understanding workers compensation claims management and its link to Payroll
  • Comprehensive experience in coordinating a flexible, multi-skilled team working environment and advanced interpersonal, communications and customer service skills.
  • Medium level application skills in the use of Microsoft Office Suite of products.
  • The right to work in Australia.

 

OUR BENEFITS

As a Whiddon employee, you will receive a number of benefits when working with us. They include-

  • FBT/Salary packaging
  • Career development opportunities
  • Wellbeing program
  • Mentoring and on the job learning
  • Conferences, external education and on the job learning

 

If you would like to find out more about this position, please contact Daniel Kong, Chief Financial Officer on (02) 9827 6701. To apply please click on the ‘apply now’ link below and attach a copy of your cover letter and resume.

 

  • Assistant in Nursing
  • Narrabri
  • July 23, 2017
  • Read more

ABOUT THE ROLE

The Whiddon Group has been providing health care services for over 60 years. We provide residential, community and independent living options to over 1700 clients across metropolitan and regional NSW. Well resourced and committed to creating quality client experiences, our workforce of over 1600 team members is passionate about what they do.

 

An exciting opportunity has become available within our Narrabri service for experienced Assistants in Nursing to join on a casual and permanent part time basis.

 

WHY WORK FOR US

As an organisation that operates in regional, rural and remote NSW, we are often at the heart of our local communities both as an employer and important provider of aged care services. We actively promote and maintain this sense of community where everyone matters.

Our goal is to enrich the lives of older people and to do this we value every one of our staff and empower them to work in a supportive and collaborative manner to build an outstanding service.

 

The successful applicant will be able to demonstrate:

  • Empathy and compassion for the elderly
  • An understanding of the importance and commitment to providing excellent customer service
  • Excellent team work
  • Exceptional organisation and time management skills
  • A commitment to continuous improvement
  • A commitment to providing a high standard of clinical care and leadership
  • Strong written and verbal communication skills
  • An ability to complete computer generated documentation and progress notes as well as written charts

 

To be successful in this role, you will have:

  • A Certificate III in Nursing
  • Relevant Experience
  • Excellent assessment, clinical care and decision making skills
  • Current First Aid Certificate
  • The right to work in Australia

OUR BENEFITS

As a Whiddon employee, you will receive a number of benefits when working with us. They include-

  • Scholarship program
  • Career development opportunities
  • Wellbeing program
  • Mentoring and on the job learning
  • Conferences, external education and on the job learning

 

If you would like to find out more about this position, please contact Dianne Russell, Director Care Services on (02) 6792 6900. To apply please click on the ‘apply now’ link below and attach a copy of your cover letter and resume.

Whiddon does not accept any recruiter or supplier default charges unless under a Whiddon agreement for services

The successful applicant/s will be required to undertake a criminal record check in accordance with the Aged Care Act 1997.

  • Registered Nurse
  • Largs
  • July 25, 2017
  • Read more

ABOUT THE ROLE

The Whiddon Group Largs is a residential aged care service located in Location. We are currently seeking a Registered Nurse/s to join our fantastic team on a casual, part time or full time basis. This role involves leading a small team and providing guidance as you oversee the clinical care provided.

WHY WORK FOR WHIDDON

Whiddon is a not for profit organisation that has been caring for older Australians in NSW for close to 70 years.

As an organisation that operates in regional, rural and remote NSW, we are often at the heart of our local communities both as an employer and important provider of aged care services. We actively promote and maintain this sense of community where everyone matters.

At Whiddon we are here to support our clients and residents to have a better quality of life, health and wellbeing. Going beyond in the way we care for and connect with clients, residents, team members, families and communities is what makes us unique.

Our goal is to enrich the lives of older people and to do this we value our staff and empower them to work in a supportive and collaborative manner to build an outstanding service.

OUR BENEFITS

As a Whiddon employee, you will receive a number of benefits when working with us. They include:

  • FBT/Salary packaging options
  • Scholarship program
  • Career development opportunities
  • Wellbeing program
  • Traineeships
  • Mentoring
  • Conferences and external education
  • On the job learning

YOUR DUTIES

  • Managing clinical services outcomes as required by the Care Plan
  • Leading a team to deliver high level care by modeling a positive, fun and solutions focused approach
  • Overseeing the effective workforce planning and rostering of staff to ensure the delivery of care as required by the care plan
  • Managing and developing employees
  • Being a champion for client rights and the creation of a culture where clients are respected as individuals and reporting and addressing of client related concerns is supported.

WHAT WE LOOK FOR

  • Managing clinical services outcomes as required by the Care Plan
  • Leading a team to deliver high level care by modeling a positive, fun and solutions focused approach
  • Overseeing the effective workforce planning and rostering of staff to ensure the delivery of care as required by the care plan
  • Managing and developing employees
  • Being a champion for client rights and the creation of a culture where clients are respected as individuals and reporting and addressing of client related concerns is supported

WHAT WE LOOK FOR

  • Proven skills in clinical care, clinical decision making and palliation
  • Demonstrates person centred care through case conferencing and supporting the residents and their families to adapt to the residential lifestyle
  • Enjoys the challenge of managing the care team and supporting their care delivery to our residents
  • Flexibility to work morning and evening shifts, including occassional leave coverage as required.
  • Experience in a leadership role and minimum of 2 years’ experience in aged care are essential. This role is not suitable for new graduates.
  • Right to work in Australia

HOW TO APPLY

To find out more about this position and the benefits of a career at The Whiddon Group then visit our website www.whiddon.com.au/careers-volunteering or contact Director Care Services, Jennifer Armstrong on 4936 7300. To apply for this position, please submit a copy of your resume and cover letter addressing the above criteria.

 

The successful candidate/s will be required to undergo a Criminal Record Check.

 

  • Project Portfolio Manager
  • Glenfield
  • July 25, 2017
  • Read more

ABOUT THE ROLE

The Whiddon Group is an aged and community care provider, offering residential and community care services throughout New South Wales. We are currently seeking a talented Project Portfolio Manager to join our Corporate Office team on a permanent full-time basis. Based in Glenfield, you will be joining a fast paced, energetic Project team and will report directly to the Executive General Manager Technology and Property. This position will see you working alongside a cross-functional team of project managers offering support and guidance whilst maintaining governance in the delivery of Whiddon’s portfolio of projects.

WHY WORK FOR WHIDDON

Whiddon is an award winning, not for profit organisation that has been caring for older Australians in NSW for close to 70 years. As an organisation that operates in regional, rural and remote NSW, we are often at the heart of our local communities both as an employer and provider of aged care services.

At Whiddon we are here to support our clients and residents to ensure a better quality of life, health and wellbeing. Going beyond in the way we care for and connect with clients, residents, team members, families and communities is what makes us unique.

Our goal is to enrich the lives of older people and to do this we value our staff and empower them to work in a supportive and collaborative manner to build an outstanding service.

OUR BENEFITS

As a Whiddon employee, you will receive a number of benefits when working with us. They include:

  • FBT/Salary packaging options
  • Scholarship and leadership programs
  • Traineeships, mentoring and on the job training
  • Career development opportunities
  • Wellbeing program
  • Conferences and external education

YOUR DUTIES AND RESPONSIBILITIES

  • Work closely with all stakeholders to understand the business requirements, developing effective working relationships and on-going management processes for the delivery of Whiddon’s project portfolio.
  • Produce, maintain, and manage the roadmap of project deliverables over a rolling 12 month period providing a definitive view of all projects and their status, including identification of resource constraints.
  • Manage project activities as per Whiddon’s Project Management Framework, i.e. scope, budget, time-frame, monthly reporting, resources and stakeholders.
  • Develop policies and process to provide guidance and advice regarding project governance, management and benefits realisation of projects.
  • Advocate and assist project teams, front-line managers and supervisors to adopt change management principles and methodology.

 

WHAT WE LOOK FOR

  • Business degree or equivalent project management qualification
  • Attention to detail and strong project management skills
  • Experience in the coordination and management of cross functional teams and stakeholder engagement
  • Excellent customer service skills
  • Good organisational and time management skills
  • Proficient computer skills in the use of Microsoft Office, Finance and ERP systems, and Project Management Software (Wrike).
  • Right to work in Australia

HOW TO APPLY

To find out more about this position and the benefits of a career at The Whiddon Group then visit our website https://www.whiddon.com.au/working-with-whiddon/ or contact our Executive General Manager Technology and Property, Regan Stathers on 02 9827 6748. To apply for this position, please submit a copy of your resume and cover letter addressing the above criteria.

The successful candidate/s will be required to undergo a Criminal Record Check.

  • Catering Assistant
  • Glenfield
  • July 21, 2017
  • Read more

The Whiddon Group has been providing health care services for 70 years. We provide residential, community and independent living options to over 1700 clients across metropolitan and regional NSW. Well resourced and committed to creating quality client experiences, our workforce of over 1600 team members is passionate about what they do.

Whiddon’s Easton Park service at Glenfield provides care to over 500 residents.

As a Catering Assistant you will provide a friendly, attentive and efficient  food preparation and food service to our residents.  You must be willing to be on-call with good availability for shifts between the range of hours 6.00am – 7.30pm x 7 days a week.

To be successful in these positions you will need to demonstrate the following:

  • Previous experience in food preparation and service in an aged care or hospitality setting would be preferable.
  • Experience providing exceptional customer service in a hospitality setting.
  • Excellent verbal and written communications skills.
  • Understanding of Infection Control and Safe Work Practices.
  • Ability to work as part of a collaborative team and take direction to provide quality services.

The Whiddon Group offers a fantastic range of attractive employee benefits and career development opportunities, an Employee Assistance Program and onsite parking.

Successful applicants will be required to provide evidence of Qualifications, a current Police Check, and Work Rights.

HOW TO APPLY

To find out more about this position and the benefits of a career at The Whiddon Group then visit our website www.whiddon.com.au/careers-volunteering.

To apply for this position, please submit a copy of your resume and cover letter addressing the above criteria.

Only shortlisted applicants will be contacted

Whiddon does not accept any recruiter or supplier default charges unless under a Whiddon agreement for services.

There is no closing date for these positions please apply immediately for a quick start.

  • Housekeeping Assistants
  • Glenfield
  • July 21, 2017
  • Read more

The Whiddon Group has been providing health care services for 70 years. We provide residential, community and independent living options to over 1700 clients across metropolitan and regional NSW. Well resourced and committed to creating quality client experiences, our workforce of over 1600 team members is passionate about what they do.

Whiddon’s Easton Park service at Glenfield provides care to over 500 residents.

As a Housekeeping Assistant you will provide a friendly, attentive and efficient  cleaning and/or laundry services to our residents.  You must be willing to be on-call with good availability for shifts between the range of hours 6.30am – 3.30pm x 7 days a week.

To be successful in these positions you will need to demonstrate the following:

  • Previous experience in providing cleaning / laundry services in an aged care or hospitality setting would be preferable.
  • Experience providing exceptional customer service.
  • Excellent verbal and written communications skills.
  • Understanding of Infection Control and Safe Work Practices.
  • Ability to work as part of a collaborative team and take direction to provide quality services.

The Whiddon Group offers a fantastic range of attractive employee benefits and career development opportunities, an Employee Assistance Program and onsite parking.

Successful applicants will be required to provide evidence of Qualifications, a current Police Check, and Work Rights.

HOW TO APPLY

To find out more about this position and the benefits of a career at The Whiddon Group then visit our website www.whiddon.com.au/careers-volunteering.

To apply for this position, please submit a copy of your resume and cover letter addressing the above criteria.

Only shortlisted applicants will be contacted

Whiddon does not accept any recruiter or supplier default charges unless under a Whiddon agreement for services.

There is no closing date for these positions please apply immediately for a quick start.

  • Customer Relations Officer
  • Glenfield
  • July 26, 2017
  • Read more

The Whiddon Group has been providing health care services for 70 years. We provide residential, community and independent living options to over 2000 clients across metropolitan and regional NSW. Well resourced and committed to creating quality client experiences, our workforce of over 1800 team members is passionate about what.

Multiple opportunities have become available for a Customer Relations Officer to join the team on a full-time, or part-time basis to work in our Customer Service Centre. This role will work on a flexible rotating roster including weekends.

Being the first point of contact for the business, our Customer Relations Officers are responsible for providing excellent customer service, guidance and information to meet customer needs. The Customer Relations Officer role is varied and dynamic, with great opportunities to deliver a fantastic experience to our customers every day and help make their experience of aged care and Whiddon a great one.

As the Customer Relations Officer you’ll be responsible for taking inbound calls from current and potential customers, answering customer questions, providing information about Whiddon’s aged care services, providing guidance and information to help them navigate the aged care system. This may involve assisting customers with information on eligibility, funding and entitlements, determining their needs and helping them understand suitable care options.

WHY WORK FOR US

As an organisation that operates in regional, rural and remote NSW, we are often at the heart of our local communities both as an employer and important provider of aged care services. We actively promote and maintain this sense of community where everyone matters.

Our goal is to enrich the lives of older people and to do this we value every one of our staff and empower them to work in a supportive and collaborative manner to build an outstanding service.

YOUR DUTIES

  • Ensuring all customer contact and new enquiries are recorded in the Customer Relationship Management (CRM) tool.
  • Working as a team to engage with customers by following up on enquiries, ensuring customers have the required information, and acting as an advocate for the customer as needed in their aged care journey.
  • Responding to phone, email and face-to face request for information regarding aged care services.
  • Providing exceptional customer service to all clients and act as a professional, friendly point of contact for clients, families, visitors, employees and others.
  • General office administration tasks

WHAT WE LOOK FOR

  • Previous experience working in Customer Service or Customer Relations Role
  • Systems and process orientated, including prior experience using a Customer Relationship Management (CRM) tool
  • Strong commitment to meeting customers’ needs;
  • Excellent verbal communication via telephone
  • Moderate to high level of computer literacy including proficiency in data entry;
  • Excellent Administration, Organisational and Time Management Skills
  • Commitment to enhancing the quality of life of older persons and persons with a disability.

OUR BENEFITS

  • FBT/Salary packaging
  • Scholarship program
  • Career development opportunities
  • Wellbeing program
  • Mentoring and on the job learning
  • Conferences, external education and on the job learning

If you would like to find out more about this position, please contact Laura Cowell, Group Sales Manager on (02) 9827 6736. To apply please click on the ‘apply now’ link below and attach a copy of your cover letter detailing how you meet the “What we look for” and resume.

The successful applicant/s will be required to undertake a criminal record check in accordance with the Aged Care Act 1997.

Whiddon does not accept any recruiter or supplier default charges unless under a Whiddon agreement for services.

  • Accounts Payable Officer
  • Glenfield
  • July 26, 2017
  • Read more

The Whiddon Group is an aged and community care provider, offering residential and community care services throughout New South Wales. We currently have a 12 month maternity leave opportunity available for a talented Accounts Payable Officer to join our Corporate Office team on a full-time basis. Based in Glenfield, you will be joining a fast paced, Accounts team and will report directly to the Finance Manager.

This position will be responsible for the accurate, efficient and timely processing of invoices, ensuring all invoices are processed in accordance with relevant delegations, monthly reconciliation of supplier statements, assisting with queries and analysis, and supporting the Finance Manager with other Accounts Payable duties as required.

WHY WORK FOR WHIDDON

Whiddon is an award winning, not for profit organisation that has been caring for older Australians in NSW for close to 70 years. As an organisation that operates in regional, rural and remote NSW, we are often at the heart of our local communities both as an employer and provider of aged care services.

At Whiddon we are here to support our clients and residents to ensure a better quality of life, health and wellbeing. Going beyond in the way we care for and connect with clients, residents, team members, families and communities is what makes us unique.

Our goal is to enrich the lives of older people and to do this we value our staff and empower them to work in a supportive and collaborative manner to build an outstanding service.

 OUR BENEFITS

As a Whiddon employee, you will receive a number of benefits when working with us. They include:

  • FBT/Salary packaging options
  • Scholarship and leadership programs
  • Traineeships, mentoring and on the job training
  • Career development opportunities
  • Wellbeing program
  • Conferences and external education

YOUR DUTIES AND RESPONSIBILITIES

  • Provide Accounts Payable services by complying with accounts procedures and completing regular cycles within required timeframes.
  • Conduct accurate processing of all invoices ensuring they are aligned to agreed terms of trade, are authorised in line with corporate delegation limits, processed within the Technology 1 (T1) work flow, and that no invoice is paid twice.
  • Ensure monthly review and reconciliation of supplier statements, and corporate petty cash.
  • Process weekly payment and EFT/Cheque runs with appropriate back up, supporting documentation and filing.
  • Deal with queries and analysis in a professional, friendly manner being point of contact for service partners, suppliers, and employees.
  • Query and report on any anomalies, discrepancies or areas of concern.
  • Accurately review and validate invoices in Kofax.
  • Update supplier details by cross checking supplier emails, invoices with T1 system.

WHAT WE LOOK FOR

  • Previous experience working in a Accounts Payable role
  • Experience in working in a fast paced, high volume processing environment
  • Ability to work to and meet deadlines
  • Strong attention to detail with high level of accuracy
  • Experience in working with a paperless system
  • Excellent customer service skills
  • Good organisational and time management skills
  • Proficient computer skills in the use of Microsoft Office, and Finance systems
  • Right to work in Australia

To find out more about this position and the benefits of a career at The Whiddon Group then visit our website https://www.whiddon.com.au/working-with-whiddon/ or contact our Finance Manager, Eva Aiyun Li on 02 9827 6799.

To apply for this position, please submit a copy of your resume and cover letter addressing the above criteria.

  • Clinical Nurse Coordinator
  • Bourke/Walgett
  • August 6, 2017
  • Read more

ABOUT THE ROLE

The Whiddon Group has been providing health care services for over 60 years. We provide residential, community and independent living options to over 1700 clients across metropolitan and regional NSW. Well resourced and committed to creating quality client experiences, our workforce of over 1600 team members is passionate about what they do.

An exciting opportunity has become available for a Clinical Nurse Coordinator to join the team on a permanent part time basis working 64 hours a fortnight where the work week will be split between both the Bourke and Walgett facility. Reporting directly to the General Manager Residential Care, this role will see the successful individual coordinating services with corporate office heads of department as well as external contractors/service providers.

As part of this role, a company car will be provided for all travel and job sharing will be considered.

 

WHY WORK FOR US

As an organisation that operates in regional, rural and remote NSW, we are often at the heart of our local communities both as an employer and important provider of aged care services. We actively promote and maintain this sense of community where everyone matters.

Our goal is to enrich the lives of older people and to do this we value every one of our staff and empower them to work in a supportive and collaborative manner to build an outstanding service.

 

YOUR DUTIES

  • Manage clinical service outcomes. This could include ensuring compliance with policy and legislation, evaluating clinical services, supporting employees to develop their clinical skills, resolving stakeholder problems and concerns.
  • Manage hospitality service outcomes. This could include ensuring compliance with policy and legislation, seeking assistance from corporate office in specialised areas, evaluating hospitality services, supporting employees to develop their skills, and resolving stakeholder problems and concerns.
  • Manage employees within the service unit. This could include allocating staff resources, initiating performance management processes, identifying learning and development needs, and resolving staff issues.
  • Support the GMRC to meet financial and budgetary goals. This could include coordinating Aged Care Funding Instrument processes, rostering effectively to control wage costs, analysing service delivery area expenditure, and evaluating resource usage.
  • Support the GMRC to plan services for the service unit. This could include participating in service unit workforce and annual planning processes.
  • Foster a culture where learning, service, safety, improvement and team work is encouraged, supported and valued.
  • Champion client rights and the creation of a culture where clients are respected as individuals, and reporting of client related concerns is supported.

 

WHAT WE LOOK FOR

  • Registration with the Australian Health Practitioner Regulation Agency
  • Good written and verbal communication skills
  • High level clinical assessment skills
  • Ability to manage  complex health care requirements
  • Negotiation and conflict resolution skills
  • Basic understanding of financial management
  • Basic research and analytical skills
  • Intermediate computer skills, including knowledge of Microsoft Office
  • Commitment to enhancing the quality of life of older persons in our communities.

 

OUR BENEFITS

As a Whiddon employee, you will receive a number of benefits when working with us. They include-

  • Access to facility pool car
  • FBT/Salary packaging
  • Scholarship program
  • Career development opportunities
  • Wellbeing program
  • Mentoring and on the job learning
  • Conferences, external education and on the job learning

 

If you would like to find out more about this position, please contact Sally Renshaw, General Manager Residential Care on (02) 9827 6712 or 0418 197 446. To apply please click on the ‘apply now’ link below and attach a copy of your cover letter and resume.

Whiddon does not accept any recruiter or supplier default charges unless under a Whiddon agreement for services.

The successful applicant/s will be required to undertake a criminal record check in accordance with the Aged Care Act 1997.

  • Deputy Director Care Services
  • Maclean
  • August 1, 2017
  • Read more

ABOUT THE ROLE

The Whiddon Group has been providing health care services for over 60 years. We provide residential, community and independent living options to over 1700 clients across metropolitan and regional NSW. Well resourced and committed to creating quality client experiences, our workforce of over 1600 team members is passionate about what they do.

An exciting opportunity has become available at our Maclean service for an experienced and passionate Registered Nurse to join the managerial team on a permanent full time basis.

For the right candidate, part time hours can be negotiated.

 

WHY WORK FOR US

As an organisation that operates in regional, rural and remote NSW, we are often at the heart of our local communities both as an employer and important provider of aged care services. We actively promote and maintain this sense of community where everyone matters.

Our goal is to enrich the lives of older people and to do this we value every one of our staff and empower them to work in a supportive and collaborative manner to build an outstanding service.

 

YOUR DUTIES

  • Managing and developing employees on a day to day basis.
  • Managing clinical and hospitality service outcomes.
  • Putting your stamp on quality, infection control and service based learning and development.
  • Supporting the Director Care Services to meet financial and budgetary goals,
  • Supporting the Director Care Services to plan services.
  • Fostering a culture where learning, service, safety, improvement and team work is encouraged, supported and valued.
  • Championing client rights and the creation of a culture where clients are respected as individuals and reporting of client related concerns is supported.

 

WHAT WE LOOK FOR

  • Strong clinical experience.
  • Strong ACFI experience with attention to detail.
  • Significant experience working with, leading and managing a team.
  • Highly organised, flexible and committed to exceptional resident care,
  • Ability to identify and mitigate risk.
  • Ability to create sustainable and positive relationships with colleagues, residents, families and visiting allied health specialists.
  • The right to work in Australia.

Post graduate qualifications and aged care management experience desirable

 

OUR BENEFITS

As a Whiddon employee, you will receive a number of benefits when working with us. They include-

  • FBT/Salary packaging
  • Scholarship program
  • Career development opportunities
  • Wellbeing program
  • Mentoring and on the job learning
  • Conferences, external education and on the job learning

 

If you would like to find out more about this position, please contact Catherine Tees, Director Care Services on (02) 6603 2600. To apply please click on the ‘apply now’ link below and attach a copy of your cover letter and resume.

Whiddon does not accept any recruiter or supplier default charges unless under a Whiddon agreement for services.

The successful applicant/s will be required to undertake a criminal record check in accordance with the Aged Care Act 1997.

  • Rostering Officer
  • Glenfield
  • July 26, 2017
  • Read more
  • Weekend availability essential with various shift options between 6.00am to 7.00pm
  • Multiple positions available across the weekend
  • Glenfield location with free onsite parking and close to public transport

ABOUT THE ROLE

The Whiddon Group is an aged and community care provider located in Glenfield and we are currently in search of Rostering Officers to join our team and provide weekend coverage. This role is an integral part of our Community Care operations team and is a key point of contact for our community care clients and staff.

ABOUT WHIDDON

Whiddon is a not for profit organisation that has been caring for older Australians in NSW for the last 70 years. As an organisation that provides services in regional, rural and remote NSW, we are often at the heart of our local communities both as an employer and important provider of aged care services.

At Whiddon we are here to support our clients and residents to have a better quality of life, health and wellbeing. Going beyond in the way we care for and connect with clients, residents, team members, families and communities is what makes us unique.

Our goal is to enrich the lives of older people and to do this we value our staff and empower them to work in a supportive and collaborative manner to build an outstanding service.

YOUR DUTIES

  • Working as the first point of contact for clients and staff regarding rostering of services, providing exceptional customer service at all times.
  • Effective rostering of staff to suit the needs of each individual client / service provider through the client management software program.
  • Communicating with service providers and customers building on relationships and partnerships
  • Responding to client and employee enquiries in a timely and professional manner.
  • General office administration duties.
  • Ensuring compliance with standard regulatory requirements and policies is adhered to in dealing with both staff and clients.
  • Maintain accurate clients and staff database.
  • Attend to day to day rescheduling to cover unplanned changes in staff availability including sick leave, personal leave and emergency replacement or backfilling requirements.
  • Utilise Comcare, Google Maps and online programs to ensure efficient utilisation of and allocation of resources.
  • Assist with checking of timesheets, kilometre logs and billing details as required.
  • Day to day liaison with staff and clients regarding service times and changes to services.

WHAT WE LOOK FOR

  • Ability to work regular weekends shifts, and provide occasional leave coverage on weekdays and as required
  • Flexibility to work between the hours of 6.00 am and 7.00 pm
  • Demonstrate experience in rostering / scheduling in a community care service / agency
  • Demonstrate strong computer skills (Microsoft Office suite)
  • Demonstrate the ability to multi-skill and have strong organisational skills
  • Demonstrated effective written and verbal communication skills and an excellent telephone manner
  • Understanding of the aged care and disability industries;
  • Proficient time management skills
  • Commitment to enhancing the quality of life of older persons and persons with a disability
  • Demonstrated ability to work in a team environment and independently

OUR BENEFITS

As a Whiddon employee, you will receive a number of benefits when working with us. They include:

  • Salary packaging options
  • Scholarship and leadership programs
  • Career development opportunities
  • Wellbeing program
  • Traineeships, mentoring and on the job training
  • Conferences and external education

 HOW TO APPLY

To find out more about this position please contact Kim Bettini, Community Support Manager on 9827 6758. To apply for this position, please submit a copy of your resume and cover letter addressing the above criteria.



As a large not-for-profit organisation providkw16whid_0290ing aged care services in rural and remote NSW, we provide our people with an opportunity to make a significant contribution to their community.

Our goal is to enrich the lives of older people and to do this we value every one of our staff and empower them to work in a supportive and collaborative manner to build an outstanding service. To achieve this, we partner with our clients’ families, local health services, dementia specialists, universities, organisations offering innovative programs around ageing, and our local communities.

Our people

It’s a special person who can really listen and provide care and support that will truly make a difference to older people’s lives. We invest a great deal in finding and developing carers, nurses, cooks, cleaners and many others who have the values and skills to provide the right experience for our clients. Having the right cultural mix for our clients and staff in all our communities is also important. Whiddon was the first aged care provider, for example, to collaborate with Replay, an organisation that supports Indigenous people to undertake training in aged care.

As well as the serious side of care, we also like to have fun. We make sure that our wrinkles as the result of laughter and that there’s always time for a cuppa and a chat, both with our colleagues and our residents and clients.

We have a fantastic employee wellbeing program, great ongoing education opportunities through our scholarship program, and events to recognise employee successes, such as our annual Gala Dinner.

 

 

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