Aged care jobs

  • ROLE
  • LOCATION
  • CLOSING DATE
  • Deputy Director Care Services
  • Grafton
  • November 19, 2017
  • Read more

ABOUT THE ROLE

The Whiddon Group is a large not for profit aged care organisation with services throughout NSW. We provide residential, community and independent living options to over 1700 clients across metropolitan and regional NSW. With 70 years of experience, we’re well established with a fantastic record of providing quality client care.

A wonderful opportunity has become available at our Grafton facility for an experienced senior RN to take the next step in their career as Deputy Director Care Services. With 110 beds, this new, state of the art facility is looking for an exceptional leader who has the vision and capability to work and take our service from strength to strength. This position will see you joining a great community, with fantastic managerial exposure and work/life balance.

 

WHY WORK FOR WHIDDON

Whiddon is an award winning, not for profit organisation that has been caring for older Australians in NSW for 70 years. As an organisation that operates in regional, rural and remote NSW, we are often at the heart of our local communities both as an employer and provider of aged care services.

At Whiddon we are here to support our clients and residents to ensure a better quality of life, health and wellbeing. Going beyond in the way we care for and connect with clients, residents, team members, families and communities is what makes us unique.

Our goal is to enrich the lives of older people and to do this we value our staff and empower them to work in a supportive and collaborative manner to build an outstanding service.

 

OUR BENEFITS

As a Whiddon employee, you will receive a number of benefits when working with us. They include:

  • FBT/Salary packaging options
  • Scholarship and leadership programs
  • Traineeships, mentoring and on the job training
  • Career development opportunities
  • Wellbeing program
  • Conferences and external education

 

YOUR DUTIES AND RESPONSIBILITIES

In this role, your will be responsible for:

  • Managing clinical and hospitality service outcomes.
  • Managing employees on a day to day basis.
  • Putting your stamp on quality, infection control and service based learning and development.
  • Supporting the Director Care Services to meet financial and budgetary goals.
  • Supporting the Director Care Services to plan services.
  • Fostering a culture where learning, service, safety, improvement and team work is encouraged, supported and valued.
  • Championing client rights and the creation of a culture where clients are respected as individuals, and reporting of client related concerns is supported

 

WHAT WE LOOK FOR

  • Strong clinical experience;
  • Strong ACFI experience with attention to detail;
  • Significant experience working with, leading and managing a team;
  • Highly organised, flexible and committed to exceptional resident care;
  • Ability to identify and mitigate risk;
  • Ability to create sustainable and positive relationships with colleagues, residents, families and visiting allied health specialists;
  • Relevant degree or tertiary qualification;
  • The right to work in Australia.

 

HOW TO APPLY

To find out more about this position and the benefits of a career at The Whiddon Group then visit our website www.whiddon.com.au/working-with-whiddon or contact Sandra Osborne, Director Care Services on (02) 6644 2400. To apply for this position, please submit a copy of your resume and cover letter addressing the above criteria.

 

Whiddon does not accept any recruiter or supplier default charges unless under a Whiddon agreement for services.

The successful applicant/s will be required to undertake a criminal record check in accordance with the Aged Care Act 1997.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date; and as such the closing date is subject to change without notice.

  • Community Care Coordinator
  • Grafton/Kyogle
  • November 9, 2017
  • Read more

ABOUT THE ROLE

The Whiddon Group has been providing health care services for 70 years. We provide residential, community and independent living options to over 1700 clients across metropolitan and regional NSW. Well resourced and committed to creating quality client experiences, our workforce of over 2000 team members across residential and community care is passionate about what they do.

An exciting opportunity has become available within our Community Care team for an experienced Community Care Coordinator to join on a permanent full time basis across the Grafton/Kyogle region. Reporting to the Community Services Manager (North), the successful individual will work closely with other Community Care Coordinators in the region, the customer relations team, scheduling team, marketing team as well as local communities.

If you are passionate about improving the quality of life of the elderly and people with a disability and you would like to work with a professional organisation that recognizes the contribution of staff through its education and support programs then this position is for you.

 

WHY WORK FOR US

As an organisation that operates in regional, rural and remote NSW, we are often at the heart of our local communities both as an employer and important provider of aged care services. We actively promote and maintain this sense of community where everyone matters.

Our goal is to enrich the lives of older people and to do this we value every one of our staff and empower them to work in a supportive and collaborative manner to build an outstanding service.

 

YOUR DUTIES

  • All aspects of staff supervision including recruitment of staff, induction and orientation for care workers, rostering and ongoing support of their team.
  • Collaborations with Community Services Manager, customer relations and marketing for service growth in the area.
  • Participate in the marketing strategy for the Aged Care Regional Planning Area.
  • Ensure compliance with Whiddon’s Community care policies, procedures and processes, and participate in continuous improvement, quality and audit activities.
  • Manage individual CDC budgets, to ensure that appropriate case management/customer service is provided, that clients stay within budget and that a high standard of care is provided.
  • Liaise with all clients, including fee for service to ensure timely service is provided, and that appropriate cost of service is charged.
  • Work with the Scheduling Team to ensure appropriate rostering of client services
  • Responsible for staff performance reviews including competency assessment and skill sets
  • Payroll processes for Home Care Employees

 

WHAT WE LOOK FOR

  • Registered Nurse or minimum Cert IV in Community Services Management
  • Demonstrated knowledge of the aged care industry
  • Experience supervising a team
  • Experience in managing individual client budgets including case management, service scheduling
  • Good time management, interpersonal, communication and presentation skills,
  • Ability to promote current services and connecting with local communities to market new services.
  • Proficient computer skills
  • Willingness to travel between sites as required in company supplied vehicle

 

OUR BENEFITS

As a Whiddon employee, you will receive a number of benefits when working with us. They include-

  • FBT/Salary packaging
  • Scholarship program
  • Career development opportunities
  • Mentoring and on the job learning
  • Conferences and external education

 

To find out more about this position and the benefits of a career at The Whiddon Group then visit our website www.whiddon.com.au/working-with-whiddon or contact Stavros Koufis, Community Services Manager on 0476 800 891. To apply please click on the ‘apply now’ link below and attach a copy of your cover letter and resume.

 

Whiddon does not accept any recruiter or supplier default charges unless under a Whiddon agreement for services.

The successful applicant will be required to undertake a criminal record check in accordance with the Aged Care Act 1997.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date; and as such the closing date is subject to change without notice.

  • Accountant
  • Glenfield
  • November 12, 2017
  • Read more

ABOUT THE ROLE

The Whiddon Group has been providing health care services for 70 years. We provide residential, community and independent living options to over 1700 clients across metropolitan and regional NSW. Well resourced and committed to creating quality client experiences, our workforce of over 2000 team members across residential and community care is passionate about what they do.

An exciting opportunity has become available for an experienced and passionate Accountant to join the team on a full time basis working over a fixed term period of 6 months. Reporting to the Finance Manager, the successful individual will be based at our Corporate Office located in Glenfield and will provide support and advice to the Finance team and wider organisation.

 

WHY WORK FOR US

As an organisation that operates in regional, rural and remote NSW, we are often at the heart of our local communities both as an employer and important provider of aged care services. We actively promote and maintain this sense of community where everyone matters.

Our goal is to enrich the lives of older people and to do this we value every one of our staff and empower them to work in a supportive and collaborative manner to build an outstanding service.

 

YOUR DUTIES

  • Responsible for the asset register
  • Management of the financial accounting activities including Accounts Payable, Payroll, General Ledger
  • Assisting with the preparation of annual budgets
  • Support the Finance Manager and team with month end reporting
  • Support the team in the completion of BAS and FBT returns
  • Ensuring legislative compliance

 

WHAT WE LOOK FOR

  • Tertiary qualifications in Accounting or a related discipline
  • At least 5 years of work experience as an accountant with solid asset register maintenance experience
  • Good Microsoft Excel skills
  • The right to work in Australia.

 

OUR BENEFITS

As a Whiddon employee, you will receive a number of benefits when working with us. They include-

  • FBT/Salary packaging
  • Career development opportunities
  • Wellbeing program
  • Mentoring and on the job learning
  • Conferences, external education and on the job learning

 

To find out more about this position and the benefits of a career at The Whiddon Group then visit our website www.whiddon.com.au/working-with-whiddon or contact Eva Li, Finance Manager on (02) 9827 6799 To apply please click on the ‘apply now’ link below and attach a copy of your cover letter and resume.

 

Whiddon does not accept any recruiter or supplier default charges unless under a Whiddon agreement for services.

The successful applicant will be required to undertake a criminal record check in accordance with the Aged Care Act 1997.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date; and as such the closing date is subject to change without notice.

  • Registered Nurse
  • Kelso
  • November 17, 2017
  • Read more

ABOUT THE ROLE

The Whiddon Group has been providing health care services for 70 years. We provide residential, community and independent living options to over 1700 clients across metropolitan and regional NSW. Well resourced and committed to creating quality client experiences, our workforce of over 1600 team members is passionate about what they do.

 

An exciting opportunity has become available for an experienced and passionate Registered Nurse to join the Kelso Community Care team on a casual basis. If you are passionate about contributing to the improvement of quality of life of the elderly and would like to work with a professional organisation that recognizes the contribution of staff through education and support programs, then this position is for you.

 

ABOUT WHIDDON

Whiddon is a not for profit organisation that has been caring for older Australians in NSW for the last 70 years. As an organisation that provides services in regional, rural and remote NSW, we are often at the heart of our local communities both as an employer and important provider of aged care services.

At Whiddon we are here to support our clients and residents to have a better quality of life, health and wellbeing. Going beyond in the way we care for and connect with clients, residents, team members, families and communities is what makes us unique.

Our goal is to enrich the lives of older people and to do this we value our staff and empower them to work in a supportive and collaborative manner to build an outstanding service.

 

YOUR DUTIES

  • Attending clinical care to community care clients; including wound care and medication management
  • Managing clinical services outcomes as required by the Care Plan
  • Leading a team to deliver high level care by modeling a positive, fun and solutions focused approach
  • Overseeing the effective workforce planning and rostering of staff to ensure the delivery of care as required by the care plan
  • Managing and developing employees
  • Being a champion for client rights and the creation of a culture where clients are respected as individuals and reporting and addressing of client related concerns is supported.

 

WHAT WE LOOK FOR

  • A Registered Nurse qualification with current APHRA registration
  • A minimum of 2 years experience as an RN
  • Demonstrated leadership skills
  • Demonstrated knowledge of Aged Care accreditation Standards and understanding of continuous improvement
  • Superior communication skills both written and verbal
  • Effective time management and organisational skills
  • Experience in managing/mentoring care staff
  • The right to work in Australia.

 

OUR BENEFITS

As a Whiddon employee, you will receive a number of benefits when working with us. They include-

  • FBT/Salary packaging
  • Scholarship program
  • Career development opportunities
  • Wellbeing program
  • Mentoring and on the job learning
  • Conferences, external education and on the job learning

If you would like to find out more about this position, please contact Anna Tait, Community Services Manager on (02) 6330 7091. To apply please click on the ‘apply now’ link below and attach a copy of your cover letter and resume.

 

Whiddon does not accept any recruiter or supplier default charges unless under a Whiddon agreement for services.

The successful applicant/s will be required to undertake a criminal record check in accordance with the Aged Care Act 1997.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date; and as such the closing date is subject to change without notice.

  • Community Care Coordinator
  • Grafton
  • November 19, 2017
  • Read more

ABOUT THE ROLE

The Whiddon Group has been providing health care services for 70 years. We provide residential, community and independent living options to over 1700 clients across metropolitan and regional NSW. Well resourced and committed to creating quality client experiences, our workforce of over 2000 team members across residential and community care is passionate about what they do.

An exciting opportunity has become available within our Community Care team in Grafton for an experienced Community Care Coordinator to join on a permanent part time basis, working 3 days/week. Reporting to the Community Services Manager (North), the successful individual will work closely with other Community Care Coordinators in the region, the customer relations team, scheduling team, marketing team as well as local communities.

If you are passionate about improving the quality of life of the elderly and people with a disability and you would like to work with a professional organisation that recognizes the contribution of staff through its education and support programs then this position is for you.

 

WHY WORK FOR US

As an organisation that operates in regional, rural and remote NSW, we are often at the heart of our local communities both as an employer and important provider of aged care services. We actively promote and maintain this sense of community where everyone matters.

Our goal is to enrich the lives of older people and to do this we value every one of our staff and empower them to work in a supportive and collaborative manner to build an outstanding service.

 

YOUR DUTIES

  • All aspects of staff supervision including recruitment of staff, induction and orientation for care workers, rostering and ongoing support of their team.
  • Collaborations with Community Services Manager, customer relations and marketing for service growth in the area.
  • Participate in the marketing strategy for the Aged Care Regional Planning Area.
  • Ensure compliance with Whiddon’s Community care policies, procedures and processes, and participate in continuous improvement, quality and audit activities.
  • Manage individual CDC budgets, to ensure that appropriate case management/customer service is provided, that clients stay within budget and that a high standard of care is provided.
  • Liaise with all clients, including fee for service to ensure timely service is provided, and that appropriate cost of service is charged.
  • Work with the Scheduling Team to ensure appropriate rostering of client services
  • Responsible for staff performance reviews including competency assessment and skill sets
  • Payroll processes for Home Care EmployeesWHAT WE LOOK FOR
  • Registered Nurse or minimum Cert IV in Community Services Management
  • Demonstrated knowledge of the aged care industry
  • Experience supervising a team
  • Experience in managing individual client budgets including case management, service scheduling
  • Good time management, interpersonal, communication and presentation skills,
  • Ability to promote current services and connecting with local communities to market new services.
  • Proficient computer skills
  • Willingness to travel between sites as required in company supplied vehicleOUR BENEFITSAs a Whiddon employee, you will receive a number of benefits when working with us. They include-
  • FBT/Salary packaging
  • Scholarship program
  • Career development opportunities
  • Mentoring and on the job learning
  • Conferences and external education

To find out more about this position and the benefits of a career at The Whiddon Group then visit our website www.whiddon.com.au/working-with-whiddon or contact Stavros Koufis, Community Services Manager on 0476 800 891. To apply please click on the ‘apply now’ link below and attach a copy of your cover letter and resume.

 

Whiddon does not accept any recruiter or supplier default charges unless under a Whiddon agreement for services.

The successful applicant will be required to undertake a criminal record check in accordance with the Aged Care Act 1997.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date; and as such the closing date is subject to change without notice.

  • Community Care Coordinator
  • Kyogle
  • November 19, 2017
  • Read more

ABOUT THE ROLE

The Whiddon Group has been providing health care services for 70 years. We provide residential, community and independent living options to over 1700 clients across metropolitan and regional NSW. Well resourced and committed to creating quality client experiences, our workforce of over 2000 team members across residential and community care is passionate about what they do.

An exciting opportunity has become available within our Community Care team in Kyogle for an experienced Community Care Coordinator to join on a permanent part time basis, working 3 days/week. Reporting to the Community Services Manager (North), the successful individual will work closely with other Community Care Coordinators in the region, the customer relations team, scheduling team, marketing team as well as local communities.

If you are passionate about improving the quality of life of the elderly and people with a disability and you would like to work with a professional organisation that recognizes the contribution of staff through its education and support programs then this position is for you.

 

WHY WORK FOR US

As an organisation that operates in regional, rural and remote NSW, we are often at the heart of our local communities both as an employer and important provider of aged care services. We actively promote and maintain this sense of community where everyone matters.

Our goal is to enrich the lives of older people and to do this we value every one of our staff and empower them to work in a supportive and collaborative manner to build an outstanding service.

 

YOUR DUTIES

  • All aspects of staff supervision including recruitment of staff, induction and orientation for care workers, rostering and ongoing support of their team.
  • Collaborations with Community Services Manager, customer relations and marketing for service growth in the area.
  • Participate in the marketing strategy for the Aged Care Regional Planning Area.
  • Ensure compliance with Whiddon’s Community care policies, procedures and processes, and participate in continuous improvement, quality and audit activities.
  • Manage individual CDC budgets, to ensure that appropriate case management/customer service is provided, that clients stay within budget and that a high standard of care is provided.
  • Liaise with all clients, including fee for service to ensure timely service is provided, and that appropriate cost of service is charged.
  • Work with the Scheduling Team to ensure appropriate rostering of client services
  • Responsible for staff performance reviews including competency assessment and skill sets
  • Payroll processes for Home Care Employees

WHAT WE LOOK FOR

  • Registered Nurse or minimum Cert IV in Community Services Management
  • Demonstrated knowledge of the aged care industry
  • Experience supervising a team
  • Experience in managing individual client budgets including case management, service scheduling
  • Good time management, interpersonal, communication and presentation skills,
  • Ability to promote current services and connecting with local communities to market new services.
  • Proficient computer skills
  • Willingness to travel between sites as required in company supplied vehicle

 

OUR BENEFITS

As a Whiddon employee, you will receive a number of benefits when working with us. They include-

  • FBT/Salary packaging
  • Scholarship program
  • Career development opportunities
  • Mentoring and on the job learning
  • Conferences and external education

To find out more about this position and the benefits of a career at The Whiddon Group then visit our website www.whiddon.com.au/working-with-whiddon or contact Stavros Koufis, Community Services Manager on 0476 800 891. To apply please click on the ‘apply now’ link below and attach a copy of your cover letter and resume.

 

Whiddon does not accept any recruiter or supplier default charges unless under a Whiddon agreement for services.

The successful applicant will be required to undertake a criminal record check in accordance with the Aged Care Act 1997.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date; and as such the closing date is subject to change without notice.

  • Assistant in Nursing
  • Redhead
  • November 20, 2017
  • Read more
  • Award winning, progressive and innovative aged care provider
  • Permanent part-time and casual positions available (Cert III & IV )
  • Day, evening, night and weekend shifts available

ABOUT THE ROLE

The Whiddon Group is a large not for profit aged care organisation with services throughout NSW. We provide residential, community and independent living options to over 1700 clients across metropolitan and regional NSW. With 70 years of experience, we’re well established with a fantastic record of providing quality client care.

We are currently seeking experienced Assistants in Nursing to join our fantastic team at Redhead on a casual, and permanent part-time basis.  With multiple shifts available including day, evening, night and weekend shifts, the successful candidates will be required to hold a minimum Certificate III or Certificate IV in Nursing.

 

WHY WORK FOR WHIDDON

Whiddon is an award winning, not for profit organisation that has been caring for older Australians in NSW for 70 years. As an organisation that operates in regional, rural and remote NSW, we are often at the heart of our local communities both as an employer and provider of aged care services.

At Whiddon we are here to support our clients and residents to ensure a better quality of life, health and wellbeing. Going beyond in the way we care for and connect with clients, residents, team members, families and communities is what makes us unique.

Our goal is to enrich the lives of older people and to do this we value our staff and empower them to work in a supportive and collaborative manner to build an outstanding service.

OUR BENEFITS

As a Whiddon employee, you will receive a number of benefits when working with us. They include:

  • FBT/Salary packaging options
  • Scholarship and leadership programs
  • Career development opportunities
  • Wellbeing program
  • Traineeships
  • Mentoring and on the job learning
  • Conferences and external education

 

YOUR DUTIES

In this role you will be responsible for:

  • Empathy and compassion for the elderly;
  • An understanding of the importance and commitment to providing excellent customer service;
  • Excellent team work;
  • Exceptional organisation and time management skills;
  • A commitment to continuous improvement;
  • A commitment to providing a high standard of clinical care and leadership;
  • Strong written and verbal communication skills;
  • An ability to complete computer generated documentation and progress notes as well as written charts.

 

WHAT WE LOOK FOR

  • A Certificate III in Nursing;
  • A Certificate IV in Nursing;
  • Good written and verbal communication skills;
  • Relevant Experience in a similar role;
  • Excellent assessment, clinical care and decision making skills;
  • Current First Aid Certificate;
  • The right to work in Australia

 

HOW TO APPLY

To find out more about this position and the benefits of a career at The Whiddon Group then visit our website www.whiddon.com.au/careers-volunteering or contact Director Care Services – Redhead, Les Anderson on (02) 4935 2102. To apply for this position, please submit a copy of your resume and cover letter addressing the above criteria.

Whiddon does not accept any recruiter or supplier default charges unless under a Whiddon agreement for services.

The successful applicant/s will be required to undertake a criminal record check in accordance with the Aged Care Act 1997.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date; and as such the closing date is subject to change without notice.

  • Administration Assistant
  • Redhead
  • November 20, 2017
  • Read more
  • Award winning, progressive and innovative aged care provider
  • Redhead location

 

ABOUT THE ROLE

The Whiddon Group is a large not for profit aged care organisation with services throughout NSW. We provide residential, community and independent living options to over 1700 clients across metropolitan and regional NSW. With 70 years of experience, we’re well established with a fantastic record of providing quality client care.

An opportunity has become available for an experienced Administration Assistant to join our dedicated team at Redhead on a casual basis. This role will see you supporting the team in a range of administrative duties, and providing excellent customer service to visitors and residents.

WHY WORK FOR WHIDDON

Whiddon is an award winning, not for profit organisation that has been caring for older Australians in NSW for 70 years. As an organisation that operates in regional, rural and remote NSW, we are often at the heart of our local communities both as an employer and provider of aged care services.

At Whiddon we are here to support our clients and residents to ensure a better quality of life, health and wellbeing. Going beyond in the way we care for and connect with clients, residents, team members, families and communities is what makes us unique.

Our goal is to enrich the lives of older people and to do this we value our staff and empower them to work in a supportive and collaborative manner to build an outstanding service.

OUR BENEFITS

As a Whiddon employee, you will receive a number of benefits when working with us. They include:

  • FBT/Salary packaging options
  • Scholarship and leadership programs
  • Career development opportunities
  • Wellbeing program
  • Traineeships
  • Mentoring and on the job learning
  • Conferences and external education

 

YOUR DUTIES

In this role you will be responsible for:

  • Monitoring staff rosters
  • Reviewing and authorising staff hours for payroll
  • Relieving staff for sick and annual leave
  • Reception duties
  • Interacting with our residents, families and staff
  • Filing and general administrative duties
  • Attending meetings and taking minutes

 

WHAT WE LOOK FOR

  • Administration experience preferably in an aged care environment
  • Experience rostering staff using a computerised payroll system (Payglobal)
  • Reception experience including switchboard operations
  • Experience with attending meetings, taking minutes and documenting
  • Excellent customer service skills
  • Excellent data entry skills and be competent in MS Word, Excel, Outlook
  • Excellent communication, interpersonal and professional skills
  • Possess a cheerful and friendly demeanour and have the ability to interact with a range of people
  • Ability to be proactive and able to organise, prioritise and manage tasks as well as work under pressure in a busy office environment
  • Experience working independently and in a team
  • The right to work in Australia.

 

HOW TO APPLY

To find out more about this position and the benefits of a career at The Whiddon Group then visit our website www.whiddon.com.au/careers-volunteering or contact Director Care Services – Redhead, Les Anderson on (02) 4935 2102. To apply for this position, please submit a copy of your resume and cover letter addressing the above criteria.

Whiddon does not accept any recruiter or supplier default charges unless under a Whiddon agreement for services.

The successful applicant/s will be required to undertake a criminal record check in accordance with the Aged Care Act 1997.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date; and as such the closing date is subject to change without notice..

  • Care Service Employee - Catering
  • Redhead
  • November 20, 2017
  • Read more
  • Award winning, progressive and innovative aged care provider
  • Redhead location

ABOUT THE ROLE

The Whiddon Group is a large not for profit aged care organisation with services throughout NSW. We provide residential, community and independent living options to over 1700 clients across metropolitan and regional NSW. With 70 years of experience, we’re well established with a fantastic record of providing quality client care.

We are currently seeking experienced Catering Staff to join our fantastic team at Redhead on a casual, and permanent part-time basis.

 

WHY WORK FOR WHIDDON

Whiddon is an award winning, not for profit organisation that has been caring for older Australians in NSW for 70 years. As an organisation that operates in regional, rural and remote NSW, we are often at the heart of our local communities both as an employer and provider of aged care services.

At Whiddon we are here to support our clients and residents to ensure a better quality of life, health and wellbeing. Going beyond in the way we care for and connect with clients, residents, team members, families and communities is what makes us unique.

Our goal is to enrich the lives of older people and to do this we value our staff and empower them to work in a supportive and collaborative manner to build an outstanding service.

OUR BENEFITS

As a Whiddon employee, you will receive a number of benefits when working with us. They include:

  • FBT/Salary packaging options
  • Scholarship and leadership programs
  • Career development opportunities
  • Wellbeing program
  • Traineeships
  • Mentoring and on the job learning
  • Conferences and external education

 

YOUR DUTIES

In this role you will be responsible for:

  • Providing food and beverage services to vulnerable persons,
  • Following safe food handling procedures,
  • Providing excellent customer service,
  • Meeting appropriate documentation requirements.

 

WHAT WE LOOK FOR

  • Good written and verbal communication skills;
  • Empathy and compassion for the elderly;
  • An understanding of the importance and commitment to providing excellent customer service;
  • Excellent team work;
  • A commitment to continuous improvement;
  • Relevant Experience in providing food services;
  • The right to work in Australia

 

HOW TO APPLY

To find out more about this position and the benefits of a career at The Whiddon Group then visit our website www.whiddon.com.au/careers-volunteering or contact Director Care Services – Redhead, Les Anderson on (02) 4935 2102. To apply for this position, please submit a copy of your resume and cover letter addressing the above criteria.

Whiddon does not accept any recruiter or supplier default charges unless under a Whiddon agreement for services.

The successful applicant/s will be required to undertake a criminal record check in accordance with the Aged Care Act 1997.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date; and as such the closing date is subject to change without notice.

 

  • Registered Nurse
  • Largs
  • November 20, 2017
  • Read more
  • 2 x Part time positions – night shifts available
  • Award winning, progressive and innovative aged care provider
  • Learning, development and growth opportunities available

 

ABOUT THE ROLE

The Whiddon Group is a large not for profit aged care organisation with services throughout NSW. We provide residential, community and independent living options to over 1700 clients across metropolitan and regional NSW. With 70 years of experience, we’re well established with a fantastic record of providing quality client care.

We are currently seeking 2 Registered Nurses to join our fantastic team at Largs on a permanent part-time basis to cover night shifts. This role involves leading a small team and providing guidance as you oversee the clinical care provided.

 

WHY WORK FOR WHIDDON

Whiddon is an award winning, not for profit organisation that has been caring for older Australians in NSW for 70 years. As an organisation that operates in regional, rural and remote NSW, we are often at the heart of our local communities both as an employer and provider of aged care services.

At Whiddon we are here to support our clients and residents to ensure a better quality of life, health and wellbeing. Going beyond in the way we care for and connect with clients, residents, team members, families and communities is what makes us unique.

Our goal is to enrich the lives of older people and to do this we value our staff and empower them to work in a supportive and collaborative manner to build an outstanding service.

OUR BENEFITS

As a Whiddon employee, you will receive a number of benefits when working with us. They include:

  • FBT/Salary packaging options
  • Scholarship and leadership programs
  • Career development opportunities
  • Wellbeing program
  • Traineeships
  • Mentoring and on the job learning
  • Conferences and external education

 

YOUR DUTIES

In this role you will be responsible for:

  • Managing clinical services outcomes as required by the Care Plan;
  • Leading a team to deliver high level care by modeling a positive, fun and solutions focused approach;
  • Overseeing the effective workforce planning and rostering of staff to ensure the delivery of care as required by the care plan;
  • Managing and developing employees;
  • Being a champion for client rights and the creation of a culture where clients are respected as individuals and reporting and addressing of client related concerns is supported.

WHAT WE LOOK FOR

  • Proven skills in clinical care, clinical decision making and palliation;
  • Enjoys the challenge of managing the care team and supporting their care delivery to our residents;
  • Experience in a leadership role and minimum of 2 years’ experience in aged care are essential. This role is not suitable for new graduates;
  • Right to work in Australia

HOW TO APPLY

To find out more about this position and the benefits of a career at The Whiddon Group then visit our website www.whiddon.com.au/careers-volunteering or contact Director Care Services – Largs, Jenni Armstrong on (02) 4936 7300. To apply for this position, please submit a copy of your resume and cover letter addressing the above criteria.

Whiddon does not accept any recruiter or supplier default charges unless under a Whiddon agreement for services.

The successful applicant/s will be required to undertake a criminal record check in accordance with the Aged Care Act 1997.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date; and as such the closing date is subject to change without notice.

  • Registered Nurse
  • Redhead
  • November 22, 2017
  • Read more

ABOUT THE ROLE

The Whiddon Group has been providing health care services for over 60 years. We provide residential, community and independent living options to over 1700 clients across metropolitan and regional NSW. Well resourced and committed to creating quality client experiences, our workforce of over 2000 team members across residential and community care is passionate about what they do.

An exciting opportunity has become available for an experienced and passionate Registered Nurse to join the Redhead Community Care team on a casual basis. For the successful individual, there is a possibility of the role becoming permanent part time in the future. If you are passionate about contributing to the improvement of quality of life of the elderly and would like to work with a professional organisation that recognizes the contribution of staff through education and support programs, then this position is for you.

 

ABOUT WHIDDON

Whiddon is a not for profit organisation that has been caring for older Australians in NSW for the last 70 years. As an organisation that provides services in regional, rural and remote NSW, we are often at the heart of our local communities both as an employer and important provider of aged care services.

At Whiddon we are here to support our clients and residents to have a better quality of life, health and wellbeing. Going beyond in the way we care for and connect with clients, residents, team members, families and communities is what makes us unique.

Our goal is to enrich the lives of older people and to do this we value our staff and empower them to work in a supportive and collaborative manner to build an outstanding service.

 

YOUR DUTIES

  • Managing clinical services outcomes as required by the Care Plan
  • Leading a team to deliver high level care by modeling a positive, fun and solutions focused approach
  • Overseeing the effective workforce planning and rostering of staff to ensure the delivery of care as required by the care plan
  • Managing and developing employees
  • Being a champion for client rights and the creation of a culture where clients are respected as individuals and reporting and addressing of client related concerns is supported.

 

WHAT WE LOOK FOR

  • A Registered Nurse qualification with current APHRA registration
  • A minimum of 2 years experience as an RN
  • Experience and understanding of ACFI
  • Demonstrated leadership skills
  • Demonstrated knowledge of Aged Care accreditation Standards and understanding of continuous improvement
  • Superior communication skills both written and verbal
  • Effective time management and organisational skills
  • Experience in managing/mentoring care staff
  • The right to work in Australia.

 

OUR BENEFITS

  • As a Whiddon employee, you will receive a number of benefits when working with us. They include-
  • FBT/Salary packaging
  • Scholarship program
  • Career development opportunities
  • Wellbeing program
  • Mentoring and on the job learning
  • Conferences, external education and on the job learning

 

If you would like to find out more about this position, please contact Anna Tait, Community Services Manager on (02) (02) 6330 7091. To apply please click on the ‘apply now’ link below and attach a copy of your cover letter and resume.

 

Whiddon does not accept any recruiter or supplier default charges unless under a Whiddon agreement for services.

The successful applicant/s will be required to undertake a criminal record check in accordance with the Aged Care Act 1997.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date; and as such the closing date is subject to change without notice.

  • Customer Relations Officer
  • Glenfield
  • December 1, 2017
  • Read more

ABOUT THE ROLE

The Whiddon Group has been providing health care services for 70 years. We provide residential, community and independent living options to over 2000 clients across metropolitan and regional NSW. Well resourced and committed to creating quality client experiences, our workforce of over 2000 team members is passionate about what they do.

An exciting opportunity has become available for a Customer Relations Officer to join the team on a part basis and work in our Customer Service Centre. Being the first point of contact for the business, our Customer Relations Officers are responsible for providing excellent customer service, guidance and information to meet customer needs. This role will see the successful individual working Monday & Friday 3pm to 7pm with additional shifts on offer to cover periods of leave and on weekends.

Your role is varied and dynamic, with great opportunities to deliver a fantastic experience to our customers every day and help make their experience of aged care and Whiddon a great one.

You’ll be responsible for taking inbound calls from current and potential customers, answering customer questions, providing information about Whiddon’s aged care services, providing guidance and information to help them navigate the aged care system. This may involve assisting customers with information on eligibility, funding and entitlements, determining their needs and helping them understand suitable care options.

 

WHY WORK FOR US

As an organisation that operates in regional, rural and remote NSW, we are often at the heart of our local communities both as an employer and important provider of aged care services. We actively promote and maintain this sense of community where everyone matters.

Our goal is to enrich the lives of older people and to do this we value every one of our staff and empower them to work in a supportive and collaborative manner to build an outstanding service.

 

YOUR DUTIES

  • Ensuring all customer contact and new enquiries are recorded in the Customer Relationship Management (CRM) tool.
  • Working as a team to engage with customers by following up on enquiries, ensuring customers have the required information, and acting as an advocate for the customer as needed in their aged care journey.
  • Responding to phone, email and face-to face request for information regarding aged care services.
  • Providing exceptional customer service to all clients and act as a professional, friendly point of contact for clients, families, visitors, employees and others.
  • General office administration tasks.

 

WHAT WE LOOK FOR

  • Previous experience working in Customer Service or Customer Relations Role
  • Systems and process orientated, including prior experience using a Customer Relationship Management (CRM) tool
  • Strong commitment to meeting customers’ needs;
  • Excellent verbal communication via telephone
  • Moderate to high level of computer literacy including proficiency in data entry;
  • Excellent Administration, Organisational and Time Management Skills
  • Commitment to enhancing the quality of life of older persons and persons with a disability.

 

OUR BENEFITS

  • Scholarship program
  • Career development opportunities
  • Wellbeing program
  • Mentoring and on the job learning
  • Conferences, external education and on the job learning

 

If you would like to find out more about this position, please contact Laura Cowell, Group Sales Manager on (02) 9827 6736. To apply please click on the ‘apply now’ link below and attach a copy of your resume and cover letter detailing how you meet the “What we look for”.

 

Whiddon does not accept any recruiter or supplier default charges unless under a Whiddon agreement for services.

The successful applicant/s will be required to undertake a criminal record check in accordance with the Aged Care Act 1997.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date; and as such the closing date is subject to change without notice.



As a large not-for-profit organisation providkw16whid_0290ing aged care services in rural and remote NSW, we provide our people with an opportunity to make a significant contribution to their community. Our goal is to enrich the lives of older people and to do this we value every one of our staff and empower them to work in a supportive and collaborative manner to build an outstanding service. To achieve this, we partner with our clients’ families, local health services, dementia specialists, universities, organisations offering innovative programs around ageing, and our local communities.

Our people

It’s a special person who can really listen and provide care and support that will truly make a difference to older people’s lives. We invest a great deal in finding and developing carers, nurses, cooks, cleaners and many others who have the values and skills to provide the right experience for our clients. Having the right cultural mix for our clients and staff in all our communities is also important. Whiddon was the first aged care provider, for example, to collaborate with Replay, an organisation that supports Indigenous people to undertake training in aged care. As well as the serious side of care, we also like to have fun. We make sure that our wrinkles as the result of laughter and that there’s always time for a cuppa and a chat, both with our colleagues and our residents and clients. We have a fantastic employee wellbeing program, great ongoing education opportunities through our scholarship program, and events to recognise employee successes, such as our annual Gala Dinner.

 

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