An update for families of Whiddon Mudgee Pioneer

1 October 2021

Pleasingly, the Mid-Western Regional Council area is no longer under NSW Health stay-at-home Orders. As a result, we want to provide you with an update relating to our Whiddon Mudgee Pioneer and what this means for visitors and resident outings.

We are pleased to say that residents may now have two visitors per day, provided that they do not come from an area that is under the stay-at-home Orders.

As a precaution, over the next few days we will continue to ask all visitors to complete a Rapid Antigen Test prior to visiting and if residents go for an outing, they will be asked to complete a test on their return.

Visits must be pre-booked with our team and visitors must ensure:

  • they wear a surgical mask
  • they show evidence that they have received their flu vaccine (government requirement)
  • they practice good hand hygiene and social distancing
  • meet in the resident’s room and not in common areas
  • they check-in through our visitor check-in system and the Service NSW app
  • they do not visit if they have been to any COVID-19 hotspot venues or locations, or to any interstate locations of concern
  • they do not visit if they are unwell and have any COVID-19 symptoms – fever (37. 5°C or higher) or symptoms of COVID-19
  • they do not visit if they are a close contact of a person with confirmed COVID-19 and are within their self-isolation period
  • they do not visit if they live in a household with a person who is currently self-isolating
  • they do not visit if they are waiting for a COVID-19 test result

Residents are permitted to leave the facility and attend small family gatherings but must abide by the current COVID-19 Safety – gathering and movement restriction.  Please note that residents must not go into an area that is currently under a stay-at-home Orders.

As a reminder, we also have our new app, Whiddon Connect, that we encourage you to download. You can book in video chats with your loved one on this app by contacting our team. You can also see COVID-19 updates and photos of your loved one enjoying activities. For more information on Whiddon Connect click here.

We thank you for your understanding and support as we know it has been a difficult time.