White retirement village care icon. Private Home Care Services

A Whiddon carer enjoying a bushland walk with a resident and a dog as part of Whiddon's pet care services.

What are private home care services?

Private home care options offer the same range of care and support services as with a Home Care Package, the only difference is that they are paid for by the customer. 

Whiddon’s award-winning approach to care, qualified and experienced staff and range of customer benefits are also available to our private customers.

How do private home care services work?

Private services are a good option for people who are waiting for a Home Care Package and need support while they wait, for people who may want to top-up their funded services, and may be a good financial option for self-funded retirees.

The care and services that you access through a private arrangement are designed with you to suit your needs and goals. There are no lock-in contracts, we offer month-to-month, prepaid and one-off service options.

Month to Month private home care services

Whiddon Private home care services

Living at home and looking for additional support? You could be waiting for your Home Care Package, or looking for a private home care option. Our month-to-month packages provide a range of support levels, depending on what you need now and in the future.

Access any of our care and support services* Social SupportSocial GroupsMeals and GroceriesNursing and Clinical CarePet CareHome and HouseholdGarden and Home MaintenanceCare CallsPersonal Care and Technology Assistance), and receive a range of exclusive benefits available only to Whiddon customers:

  • Specialised, expert assistance from our Care Coordinators to support you to continue living at home – at Whiddon, we include a component of Care Management, usually billed per hour, in your Starter Package to help you get the most from our services.
  • Dedicated, regular and qualified care workers
  • Assistance with MyAgedCare (if you’re waiting for, or want to apply for, government funded services such as a Home Care Package)
  • No additional travel costs for our care workers to visit your home
  • Invitations to our exclusive social programs
  • Access to respite care at our nearby residential homes

Prepaid private home care services

If you’re looking for a short-term home care solution or a practical gift for an elderly parent, friend or neighbour, our prepaid home care services are a great option. Prepaid home care services are a great way to introduce someone to the idea of receiving help at home, to try us out, for short-term assistance, or event to top-up services you’re already receiving.

Whiddon’s prepaid home care includes access to a wide range of services. This includes housework and cleaning, social support, transport*, personal care, gardening and more.

When you purchase prepaid services, you can access 5 hours of these services and use them when you need them, within a 3 month period.

What do private home care services cost?

Private home care packages

Starter Package

Essentials Package

Comprehensive Package

9 hours of service per month 17 hours of service per month 26 hours of service per month
just $430 per month $850 per month $1500 per month

Prepaid home care packages

Prepaid package

5 hours of service
for just $250

*Standard care and support services only, services requiring a registered nurse are an additional cost, during ordinary weekday hours.

**Kilometre charges are at an additional cost for transport services – for example, travelling to the shops or going for a scenic drive.

Our private home care services

Access any of our care and support services including cleaning, social support, transport*, personal care, assistance around the home and more!

Personal transport icon as part of Whiddon's community care services.

Aged Care Transport

to help you access your community

Whiddon Aged Care program - Chat, Stories & Tea.

Social Support

to help you stay connected

Groceries icon for community care solutions

Meals and Groceries

from the weekly grocery shop to helping prepare your meals

Creature Comforts icon for Whiddon's creative ageing program.

Pet Care

because we know that they’re part of the family

Healthcare icon

Nursing and specialist clinical care

from regular visits, to rehabilitation or care at home when you’re unwell

Cleaning icon for Whiddon community care solutions.

Help around the home

from housework and laundry, to making the bed

Care call icon.

Care Call Service

supporting you and your carer

Where can I access private home care services?

Whiddon provide home and community care services across New South Wales and southern Queensland. We have offices and staff in the towns and communities where we work, meaning that we’re nearby and are familiar with your local area and community.

Private home care services FAQ

  • How do prepaid services work and who is eligible for private home care?
  • How do I buy prepaid home care?
  • Who can buy a prepaid service?

Helpful resources