Community Care

Whiddon’s Community Care services are here to help you stay living safely and independently in your own home.

These services are provided by dedicated, experienced and qualified staff and range from help with housework, preparing nutritious meals and shopping for groceries, to assisting you to access your community with transport options and nursing care with a Registered Nurse.

What is Community Care?

Community Care services are personalised care and support services to help older people continue living at home safely and independently. You may be looking for a little extra help with housework and gardening to keep your home looking spic and span, or for specialist health care and registered nurse visits after a hospital stay.

These services are provided by dedicated, qualified and experienced care workers who visit you in your own home.

The services that you access can be paid for in a number of ways – from using your Home Care Package to paying privately, or even supplementing your Package with additional services.

How do Home Care Packages work?

Home Care Packages provide government-subsidised care to support older people to continue living at home. There are four levels of Home Care Packages in Australia to meet different care and support needs. The level that you are approved at is based on the outcome of your Aged Care Assessment.

Each Home Care Package level receives a set amount of funding from the government that can be used to pay for care and support services. To access Community Care through a Home Care Package you need to have been assessed and assigned a package through MyAgedCare.


Why choose Whiddon for Community Care?

Our goal is to help you to stay living in your own home for as long as possible and ensuring that, as your provider, we’re there to support you while you do. This means really getting to know you and understanding what matters most to you to help you live the way you want to.

At Whiddon we offer:

  • Personalised, flexible and affordable options, with care plans that are developed with you, for you.
  • Choice over the level of control and responsibility for your care and support services.
  • A dedicated Care Coordinator and access to our Scheduling Team for changes, 7 days a week.
  • Access to Whiddon’s award winning wellbeing programs
  • Support to find practical solutions to help you stay connected to your family, friends, community and interests.
  • Free consultations with our experienced Care Coordinators and no hidden costs or fees.
  • 70 years of experience providing award winning aged care services

Community Care services

  • Personal transport to help you access your community

  • Respite Care and Carer Support

  • Keeping you socially connected

  • Domestic support and a helping hand around the home and garden, including pet care, meals and food preparation

  • Nursing and specialist clinical care, rehabilitation services and helping you recover from injury or illness

  • Healthy ageing and wellbeing programs including art classes, pet therapy, social cooking classes and memory groups

Find a service near you

Community Care rates

Community Care in 5 Steps

  • Step 1

    Understand your options.

    Talk to your family, support person, GP or Whiddon to see what different types of support services there are available to ensure you can continue living at home.

  • Step 2

    Get help with MyAgedCare.

    If you’re looking at subsidised care through a Home Care Package, organise your assessment through MyAgedCare – ask us for help.

  • Step 3

    Research your options & shop around.

    Who are your local providers, what services do they offer, are they right for you, what are their costs?

  • Step 4

    Access the care and support you need, when you need it.

    Even if you’re waiting in the queue for a Home Care Package, there are still options available to support you while you wait – ask us about these.

  • Step 5

    Choose your provider and get started.

    Meet the team who’ll support you, talk about what’s most important to you and your lifestyle, plan your services, sign your agreement & get started!

  • If you’re waiting for a Home Care Package

    You’re at the front of the queue – when you receive your Home Care Package assignment letter, start care at your approved level under your subsidised package.

Helpful resources

  • Ageing Concerns

    How Tom uses Case Management to live well at home

  • Ageing Concerns

    The Home Care Checklist - Important Questions to Ask

  • Keeping Connected

    A day with Kathryn, a Whiddon home carer

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