Residential Care

Experience award-winning residential care with Whiddon.


Our aged care homes offer exceptional care and well-being support, hotel services, a range of accommodation options, dementia care, award-winning social programs, dedicated carers and relationship based care.



Residential Care features and specialist services

Our residential aged care homes provide a range of health and well being support, lifestyle options and social programs. Our services vary slightly between locations and may include:

  • 24 hour care and support services with qualified and caring staff
  • Dedicated carers and relationship based care
  • A range of furnished accommodation options, including single rooms with ensuite bathrooms and couples’ rooms.
  • Respite care options
  • GP and specialist services (physiotherapy, osteotherapy, speech therapy, podiatry)
  • Specialist dementia care (available in many of our homes)
  • Exercise programs
  • Award winning hotel services – food & dining, cleaning and laundry
  • Delicious home-cooked, seasonal meals with a range of menu choices
  • Onsite beauty salons or visiting hairdressers
  • Onsite cafes
  • Regular social outings, including day trips on our private buses.

Why Choose Whiddon Residential Care?

There’s a lot to love at Whiddon. Explore the range of complimentary services and programs that we provide at Whiddon:

  • Complimentary Premium Foxtel in every room
  • Personal in-room televisions in many of our homes
  • Access to our award-winning well being programs – HenPower, VintageBites cooking program, and Art and Music programs
  • Visiting entertainers and musicians
  • Special events and celebrations with residents, families, staff and the community
  • Exercise programs, Tai Chi and walking groups
  • Memory support programs, including our exclusive Chat, Stories & Tea (Cognitive Stimulation Therapy) program
  • Fantastic community programs and inter-generational programs with schools and kindergartens
  • Gardening programs and groups and Men’s Sheds
  • Beautiful gardens and outdoor spaces

Jump to fees & costs

What happens next?

  • Step 1

    Talk to us about what you’re looking for and let us help you find the right solution

  • Step 2

    Discover the care home that suits you

  • Step 3

    Take a tour – come in and get to know us

  • Step 4

    Understand the costs and your payment options

  • Step 5

    Complete the Application process

  • Step 6

    Sign your agreement and move into your new home

Browse our award-winning residential care homes


Explaining costs & fees

Moving into a residential care home is a big decision and it is important to understand the costs and fees associated with care so that you and your family can choose the home, accommodation type and payment option that best meets your needs. The fees that your pay cover the cost of the care you receive and your accommodation in an aged care home.

While aged care fees are subsidised by the Australian Government, you may be asked to contribute to the cost of your care and accommodation if you can afford to do so.

We strongly recommend that you seek independent financial advice to help you choose the right option for you.

Understanding the Fees & Charges set by the Government

Basic daily fee

This fee contributes to the costs of your day-to-day living cexpenses.

  • Helps to cover the costs of meals, cleaning, laundry, electricity.
  • The Basic daily fee is calculated by the Australian Government at 85% of the pension.
  • This fee increases biannually.

Means tested care fee

In addition to the resident fees and charges, the Australian Government subsidises the cost of care for individuals based on their care needs. If you have the means to support the cost of your care, you will be required to contribute.

  • Whiddon does not retain this fee – it is paid directly to the Australian Government.
  • This fee is determined by the Centrelink Income and Assets Assessment.
  • The fee cannot be higher than the resident’s cost of care.
  • The Means Tested Care Fee is assessed quarterly and can change.
  • There are annual and life-time caps associated with this fee.

Accommodation Costs

Accommodation Costs

Contributes to your accommodation at an aged care home.

  • Individuals who are assessed as having the means to pay are required by the Australian Government to contribute to the cost of the advertised room price.
  • Individuals who are assessed as low means will be supported by the Australian Government.
  • There are different ways to pay for your accommodation costs based on your personal financial situation, Centrelink’s assessment of your income and assets and the advice provided by an independent financial planner.
  • Each of Whiddon’s homes have different accommodation costs and these may also vary between room types.

Understanding Centrelink’s Income & Assets Assessment

The Income and Assets Assessment is a Government assessment to determine your ability to contribute to your accommodation and care costs.

  • This Assessment can be completed prior to admission – valid for 120 days.
  • The Assessment is not mandatory, however the maximum fee charges will be applicable for those who do not have a valid Assessment, or until the Assessment is completed.
  • If a resident is assessed as having the means to pay their own accommodation costs, no reassessment can be requested at a later date.
  • If a resident is assessed as Low Means, they will retain this supported status for the duration of their admission in residential aged care.

Optional Extras

Assisted transport services

Through Whiddon’s Community Care services we are able to offer residents access to Personal Transport Services. These services ensure that your family member is able to access the community, external health appointments or special occasions when they may otherwise be unable to attend.

To find out more or to book your transport, please speak to the Administration Team at your care home or contact Whiddon on 1300 378 388.

Additional services

Whiddon offers a range of Additional Services to support and enhance our residents’ lifestyle, well-being and experience.

Our Additional Services are offered at select locations and complement our exceptional care, award-winning hotel services and standard care services that are provided under the Aged Care Act.

Please contact us to find out more about the Additional Services available at each home.


Download a more detailed breakdown of costs here

Helpful resources

  • Healthy Ageing

    The Health Benefits of Pet Therapy in Aged Care

  • Ageing Concerns

    Gloria's Story - Moving a Loved One into Aged Care

  • Ageing Concerns

    Tips on Planning for Residential Aged Care

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