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Important Reminder for Whiddon Families

Dear Families,

Please let us know what you think by completing our customer satisfaction survey – Whiddon Family Satisfaction Survey

We appreciate your time in completing the survey, your feedback is important to us and helps us to improve our services.

The Whiddon Team

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Update for Whiddon Kyogle

Dear Families,

Please see an important letter regarding the temporary closed access to 8 rooms in our Richmond Wing at Whiddon Kyogle from 16th of December 2022.

Kyogle Resident Family Letter

The Whiddon Team

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Update for Whiddon Grafton Families & Staff

Dear Families and Staff,

Please be advised that we are currently experiencing a number of COVID-19 exposures with a number of residents and staff testing positive at Whiddon Grafton.

Please note:

• Residents can have 1 nominated visitor per person for the duration of the exposure period, for essential visits only.
• Visits must take place in the resident’s room or an outside, well- ventilated area, only.
• Visitors must sign-in, complete a negative RAT test and wear an N95 mask and shield to enter.

Thank you for your ongoing support and cooperation. Further updates will be provided in due course.

The Whiddon Team

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Update for Whiddon Largs Families & Staff

Dear Families and Staff,

We are pleased to advise that the Exposure notification for Whiddon Largs Acacia and Jacaranda wings has been declared closed, however, further testing is underway for both Casuarina and Melaleuca.

Please note:

• All visits must be pre-booked
• Upon arrival, visitors will be required to complete a RAT test
• Visitors are required to wear PPE for the duration of their visit

Thank you for your support.

The Whiddon Team

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Update for Whiddon Families

Dear Families,

Please find below a link to important letter from the Chief Clinical Advisor, Aged Care Quality and Safety Commission.

We encourage you to read this letter and share it with any others visiting your loved one. The letter provides an update on what we are doing and what you can do, to ensure we keep yourself and residents, as safe as possible at this stage of the pandemic.

Letter to Residents and Family Members from ACQSC Chief Clinical Advisor – 25 November 2022

We thank you for your understanding and patience at this time.

The Whiddon Team

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Update for Whiddon Grafton Families & Staff

Dear Families and Staff,

Please be advised that we are currently experiencing a number of COVID-19 exposures with a number of residents testing positive at Whiddon Grafton.

Please note:

• All visits must be pre-booked
• Upon arrival, visitors will be required to complete a RAT test
• Visitors are required to wear PPE for the duration of their visit
• Residents can have 1 nominated visitor per person for the duration of the exposure period

The team continue to work with the Public Health Unit and we will keep everyone updated as changes occur.

Thank you for your ongoing support and cooperation. Further updates will be provided in due course.

The Whiddon Team

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Update for Whiddon Narrabri Families & Staff

Dear Families and Staff,

Please be advised that we are currently experiencing a COVID Exposure in Whiddon Narrabri, Jessie Hunt.

Please note:

• Upon arrival, visitors will be required to complete a RAT test
• Visitors are required to wear PPE for the duration of their visit

Thank you for your ongoing support and cooperation. Further updates will be provided in due course.

The Whiddon Team

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Update for Whiddon Kelso Families & Staff

Dear Families and Staff,

Please be advised that we are currently experiencing a number of COVID-19 exposures with a number of residents and staff testing positive at Whiddon Kelso.

Please note

• Residents can have 1 nominated visitor per person for the duration of the exposure period, for essential visits only
• All visits to  must be pre-booked with administration between the hours of 8.30am- 4.30pm
• Visits must take place in the resident’s room or an outside, well- ventilated area, only
• Visitors must sign-in and complete a negative RAT test and wear an N95 mask and shield to enter

The team continue to work with the Public Health Unit and we will keep everyone updated as changes occur.

Thank you for your ongoing support and cooperation. Further updates will be provided in due course.

The Whiddon Team

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Update for Whiddon Largs Families & Staff

Dear Families and Staff,

Please be advised that we are currently experiencing a number of COVID-19 exposures with a number of residents and staff testing positive at Whiddon Largs.

Please note that antiviral medication is being administered to all residents who have tested positive and only mild respiratory symptoms have been reported. PCR testing is currently being done facility wide.

Please note

• Residents can have 1 nominated visitor per person for the duration of the exposure period, for essential visits only
• All visits to  must be pre-booked with administration between the hours of 8.30am- 4.30pm
• Visits must take place in the resident’s room or an outside, well- ventilated area, only
• Face shields and masks are to be worn for the duration of the visit
• Visitors must sign-in and complete a negative RAT test and wear an N95 mask and shield to enter

The team continue to work with the Public Health Unit and we will keep everyone updated as changes occur.

Thank you for your ongoing support and cooperation. Further updates will be provided in due course.

The Whiddon Team

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Update for Whiddon Moree Families & Staff

Dear Families and Staff,

Please be advised that we are currently experiencing a number of COVID-19 exposures with a number of residents and staff testing positive at Whiddon Moree withing Federation Wing.

We anticipate this may spread across the home as residents have been coming together for group activities over the past few days.

Please note:

  • Residents can have 1 nominated visitor per person for the duration of the exposure period, for essential visits only
  • Visits must take place in the resident’s room or an outside, well- ventilated area, only
  • Face shields and masks are to be worn for the duration of the visit in Federation Wing
  • Visitors must sign-in and complete a negative RAT test and wear an N95 mask and shield to enter

The team continue to work with the Public Health Unit and we will keep everyone updated as changes occur.

Thank you for your ongoing support and cooperation. Further updates will be provided in due course.

The Whiddon Team