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Important Information for Whiddon Kelso Families and Representatives | COVID-19 Outbreak – 14 10 2026

Dear Families, Friends & Representatives,

Please be advised that we are currently experiencing an COVID-19 outbreak at our care home, with 8 residents across three wings, testing positive for the virus.

To ensure the safety and wellbeing of all residents, we have enacted our Infection Management and Outbreak Management Plans.

We respectfully request that all visitors and family members adhere to the facility’s recommendation to wear a mask while inside the premises. This precaution is essential in helping to prevent transmission.

If you are unwell or have any flu-like symptoms, we strongly encourage you to delay your visit.  

We thank everyone for their support and commitment to resident and employee safety.

– The Whiddon Team

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Important information for Whiddon Easton Park – Arthur Webb Court families, friends and representatives – 250926

Dear Families, Friends and Representatives,

We wish to advise that Whiddon Easton Park – Arthur Webb Court is currently experiencing an outbreak of Influenza.

To help protect our residents, employees and visitors and reduce the spread of infection, all visitors are required to wear a face mask while visiting their family member or friend.

Masks are available at the facility for visitors to use.

Please be advised that, due to the influenza outbreak, we have postponed the Arthur Webb Court home CAB meetings. Our team will be in contact once new dates have been proposed. We apologise for any inconvenience caused.

We appreciate your understanding and cooperation as we work to keep our residents and employees safe and well.

Thank you for your support.

Whiddon Easton Park – Arthur Webb Court

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An Urgent Notice for Whiddon Redhead Employees regarding Humanforce Access – 8 10 2026

Hi Whiddon Redhead team,

Please be advised that SSO (Single Sign-On) was enabled accidentally today. This may have prevented some team members who are not using their Whiddon ID, from signing in to Humanforce.

The issue has now been resolved and SSO has been turned off. You can continue to access Humanforce using your usual login method.
When SSO is officially introduced at Redhead, we will provide plenty of notice, instructions, and support well in advance.

If you are still unable to sign in to Humanforce, please log an ICT support ticket for assistance.

Thank you for your patience and understanding.

– Whiddon

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Taylor House Room Renovations – Commencing 14 October 2026

Dear residents and families,

I am writing to inform you it has been identified that a few rooms in Taylor House require full renovations. As per current vacancies, room 19 and 20 in Coates Wing and Room 33 in Straughan 2 have been put forward for the full renovations.

The work will commence on Wednesday, 14 October 2026. The works are expected to take approximately one month.

During this time, there may be increased contractor movement and noise in the affected areas. Additional monitoring will be in place, and outings, outdoor activities, out of room monitoring and other similar activities will be arranged for residents who may be closely impacted.

Thank you for your understanding and cooperation while these important improvements are completed.

Kind Regards,
Nish Gautam
Residential Services Manager, Taylor House.

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Important information for Whiddon Easton Park EPU – Families and Representatives

Dear Families and Representatives,

Please be advised that we currently have confirmed positive cases of COVID 19 at Whiddon Easton Park – Easton Park Units.

All visitors are encouraged to consider postponing any visits if they are unwell or experiencing any flu-like symptoms. The safety of our residents and team members is our number one priority.

Residents are encouraged to stay in their rooms. Dining areas have been closed and group activities are cancelled until outbreak is contained.

As a precaution, please note all visitors and employees are required to wear an N95 mask.

Thank you for your cooperation in keeping everyone safe.

–  Whiddon Easton Park – Easton Park Units

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Important information for Whiddon Moree families, friends and representatives – 250926

Dear Families and Friends,

We wish to advise that Whiddon Moree is currently experiencing an outbreak of Influenza A.

To help protect our residents, employees and visitors and reduce the spread of infection, all visitors are required to wear a face mask while visiting their family member or friend.

Masks are available at the facility for visitors to use.

We also kindly ask that you do not visit if you are feeling unwell or experiencing any cold or flu-like symptoms, including cough, sore throat, runny nose, fever, body aches or fatigue.

We appreciate your understanding and cooperation as we work to keep our residents and employees safe and well.

Thank you for your support.

Whiddon Moree

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Important update for Whiddon Moree families, friends and representatives – 170926

Dear Residents and Families,

We would like to let you know that San Erathange, our Clinical Services Manager (CSM) at Whiddon Moree, has resigned from his position and will be relocating back to Queensland.

San’s final day with us will be Monday, 21 September 2026.

San has been a valued member of the Moree team, providing leadership, clinical knowledge and guidance to our care staff, while always keeping the wellbeing of our residents at the centre of what we do.

I would personally like to thank San for his support, leadership and contribution to Whiddon Moree. His knowledge and guidance have been greatly appreciated, and he will certainly be missed by our team.

During this transition, Lisha Paul will be stepping into the Acting Clinical Services Manager role while we recruit a suitable applicant for the permanent position.

We would also like to welcome Sumi Khadka, who will be stepping into Lisha’s role during this period. We look forward to supporting both Lisha and Sumi as they take on these responsibilities and continue to provide leadership and support to our residents, families and care team.

Please join us in thanking San for everything he has contributed during his time at Moree and wishing him all the very best as he returns to Queensland and begins his next chapter.

Connie Mather
Residential Services Manager
Whiddon Moree

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Important Information regarding Influenza for Whiddon Narrabri Jessie Hunt Families, Friends & Representatives 14-9-2026

Dear Whiddon Narrabri Jessie Hunt families, friends and representatives,

We are pleased to let you know that the recent influenza outbreak at our Home has now been declared cleared, with no positive cases remaining within the home.

While we have no active influenza cases at present, there are still moderate levels of other respiratory illnesses circulating in the local community. To help protect our residents, all visitors are asked to continue wearing a surgical mask while on site.

Group activities and wellbeing and lifestyle programs will continue as normal.

We kindly ask everyone to continue being mindful of infection control practices, including good hand hygiene and the correct use of masks.

If you are unwell or have any flu-like symptoms, please do not visit the home.

Thank you for your understanding and ongoing support during this time. Our team remains fully committed to providing the utmost care, comfort, and support to your loved ones.

If you have any questions or concerns, please don’t hesitate to reach out.

– Whiddon

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Update for Whiddon Easton Park – AWC Residents and Families 100926

Dear Families, Friends & Representatives,

We are pleased to advise our COVID-19 and Rhinovirus outbreak at Whiddon Easton Park – AWC is officially declared over.

All residents who have tested positive for COVID-19 and/or Rhino virus have completed their required isolation period and there have been no further cases reported in the past 72 hours.

Team members and visitors are encouraged to continue wearing masks as a precaution; however, mask use is not mandatory.

If you are unwell, or experiencing flu-like symptoms, please consider postponing your visit. The safety of our residents and team members is our number one priority.

We thank everyone for their support and understanding while our team managed this outbreak.

Whiddon Easton Park – AWC Team

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Telstra Health Resident Update – Whiddon Redhead – 100926

Dear Residents, Families, and Carers,

Next week, Whiddon Redhead will officially begin using the new Clinical Manager system. This is an exciting milestone that will help us deliver care in a more consistent and efficient way.

You may see staff using the system on mobile phones, tablets or computers, but please be assured that your care will continue as usual. The new system is designed to help our team look after you even better.

Thank you for your patience and support as we move to this new way of working. If you have any questions, please contact your local team.

Note – Please do not reply to this message, as the inbox is not monitored.