Category: Uncategorized

Dear Families, Friends & Representatives,

We are pleased to advise our Respiratory Syncytial Virus (RSV) outbreak in Whiddon Kyogle has officially been declared over.

Masks are no longer required. If you are unwell, or experiencing flu-like symptoms, please consider postponing your visit. The safety of our residents and team members is our number one priority.

We thank everyone for their support and understanding while our team managed this outbreak.

Whiddon Kyogle Team

Dear Residents and families

We would like to inform you that following an unexpected structural incident in the main dining room, the space will be temporarily unavailable for all meals. The dining room will be vacated for an estimated period of three weeks while necessary works are completed.

During this time, residents will continue to be supported to enjoy their meals in alternative locations, including:

• In resident’s rooms
• In the courtyard (weather permitting)
• In Rose Cottage

Our team remains committed to ensuring that mealtime experiences continue with minimal disruption to routine and programming.

We sincerely appreciate your patience, understanding and support during this period as we work to safely restore the dining space.

If you have any questions or require further assistance, please do not hesitate to speak with a member of our team.

Dear Families, Friends & Representatives,

Please be advised that we currently have a Respiratory Syncytial Virus (RSV) outbreak in Whiddon Kyogle.

To assist in controlling the outbreak, we strongly encourage you to delay your visit where possible to protect your own wellbeing and to avoid any further potential spread.

Surgical masks are to be worn by all visitors. Please also attend to hand hygiene when entering the home.

Please note: If you are unwell or have any flu-like symptoms, we ask that you please do not visit the home.

We appreciate your understanding and support. Our team is here to provide the best possible care for your loved ones and we are confident that we can manage this outbreak effectively.

– The Whiddon Team

Dear Team Taylor House,

As you are aware, we currently have confirmed cases of Rhinovirus at Taylor House and some residents experiencing flu like symptoms.

As a precaution, please note all visitors and employees of Taylor House are required to wear a surgical mask in all wings.

Please do not attend work if you have got flu like symptoms and inform RN/Admin or management. Everyone is also encouraged to get their flu vaccination if not already.

Thank you for your cooperation in keeping everyone safe.

– Nish Gautam
Residential Services Manager

Dear Families and Representatives,

Please be advised that we currently have confirmed cases of Rhinovirus at Whiddon Easton Park – Taylor House.

All visitors are encouraged to consider postponing any visits if they are unwell or experiencing any flu-like symptoms. The safety of our residents and team members is our number one priority.

As a precaution, please note all visitors and employees Taylor House are required to wear a surgical mask.

Thank you for your cooperation in keeping everyone safe.

–  Whiddon Easton Park – Taylor House

Hi team,

A heads up from the team, shift bidding pilot at Redhead. We wanted to make sure you heard this from us directly. From the third week of June, we are running a pilot at Redhead to test a new way for employees to see and apply for available shifts through Humanforce.

This is a Redhead-only pilot at this stage. Nothing is changing at your home right now. The purpose of the pilot is to test the process in one location first, listen carefully to employee feedback, and understand what works and what may need to be refined. Any learnings from Redhead will be considered before any decisions are made about what happens more broadly.

We will communicate with you again before anything changes at your site, and what we share will reflect what we actually heard and learned from Redhead. If you have Questions in the meantime, please speak to your manager.

Kind Regards,
Rebecca Adams
Chief Financial Officer

Dear Team,

We’re now moving into the hands-on stage of our transition. Next week:

• Care Plan Activity: CCC/CSM and selected RNs will begin entering Care Plans into Clinical Manager.
• Systems in Parallel: Both AutumnCare and Clinical Manager will run side-by-side to ensure accuracy and consistency.
• Onsite Support: Robynne from the quality team will be on hand to provide guidance and answer questions.

This is a crucial phase, and your dedication will help us stay on track. Thank you to everyone for your focus and teamwork.

– Whiddon

Dear Families and Representatives,

Please be advised that we currently have confirmed positive cases of Rhinovirus in the Coates Wing at Taylor House.

All visitors are encouraged to consider postponing any visits if they are unwell or experiencing any flu-like symptoms. The safety of our residents and team members is our number one priority.

As a precaution, please note all visitors and employees in Coates Wing are required to wear a surgical mask.

Thank you for your cooperation in keeping everyone safe.

Dear Families and Visitors,

This message is a friendly reminder that all visitors attending our facility are required to sign in upon entry to the home. This process is an important part of maintaining the safety, security, and wellbeing of our residents, staff, and visitors.

We also ask that all children visiting the facility are supervised by a responsible adult at all times whilst onsite. This is to ensure the safety of both the children and our residents and to maintain a calm and respectful environment throughout the home.

We appreciate your cooperation and ongoing support in helping us provide a safe and welcoming environment for everyone.

Kind Regards
– The Whiddon Moree Team