Author: despinao

Risk Free Visits for families

We understand that the last few weeks have been difficult due to the restricted visiting that’s in place to protect residents.

We have come up with a way of enabling risk free visiting, and we hope that you will try it! It’s a great way for you to be able to see your loved one, and you can bring a limited number of other family members, such as grandchildren. Risk free visits involve:

  • Not entering the care home but accessing the outside in a designated area where you will be able to see your loved one
  • There will be a physical barrier in place, such as a window or doorway to ensure that there is no infection risk
  • We will have staff assisting the your family member and the visit with a telephone (so that you can still talk to each other)
  • Chairs will be provided for your comfort. And other arrangements will be made if it is cold or bad weather.

For family members hoping to try this risk free visit, please be aware of the following:

  • Bookings are essential. You will need to call the Care Home and book in a visiting time.
  • A maximum of 2 people can visit, plus grandchildren. (Children must be under your control at all times. They will not be allowed to access other parts of the Care Home gardens as this puts other residents at risk)
  • Please cancel your visit if things change and you are unable to come due to ill health or other reasons.
  • When booking, you will be asked if you are well and without symptoms of cold and flu. Please do not arrange a visit if you or anyone else accompanying you has symptoms
  • Visits will be restricted to 30 minutes only to ensure that everyone gets a chance to enjoy these visits
  • A staff member will meet you outside the reception doors to take you to the dedicated area. Our reception doors will be locked, so please ring the team at reception when you arrive if the staff member isn’t there already
  • Please do not wander around the outside of the care home unaccompanied while you wait for them
  • Please bring your own refreshments and equipment that you might need for comfort (other than a chair, which we will provide) as we sadly are unable to offer you anything.

Stay connected with our residents

The last 18 months have been challenging for our residents who are missing their loved ones due to the visitor restrictions put in place as a result of COVID-19.

We want to continue helping our residents feel connected to the community. We know they’ve missed their buddies from the local pre-schools, primary schools and high schools immensely, as well as the friendly faces of volunteers and employees who often visit residents within our homes.

We’d love to have you involved in brightening up our residents’ days by sending messages and good wishes perhaps together with pictures and drawings.

Here’s how you can get involved. 

  1. Download one of our templates. You can also use any sheets of paper you have if you’re unable to print the template off:
  2. Select one of our locations to write to
  3. Share the finished product with us via email or through our Facebook messenger (at this stage, we are trying to reduce any risk so will be accepting digital copies to share with residents)
  4. Watch our social channels for the finished product!
  5. If your child would also like a reply from one of our residents, please let us know in your email or Facebook message
We do hope you’re all keeping safe and thank you for choosing to put a smile on our residents’ faces!