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Important Update for Redhead and Maitland Home Care Clients – 22.05.2025

Dear Clients,

An update on the flooding event occurring in the Hunter region. 

We hope you are keeping safe and well, as significant rainfall continues today.

Whiddon will continue with our home care services as long as it is safe to do so. If anything changes, we will be in touch with you.  

It’s important to continue to monitor the Hazard Watch website (link) and ABC News Radio for weather updates. For urgent situations, call the SES at 132 500 or dial 000 in an emergency.  

Take Care,

Whiddon Team 

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Update for Mid-North Coast Home Care Clients – 22.05.2025

Dear Clients, 

An update on the flooding event occurring on the Mid-North Coast. 

We hope you are keeping safe and well during the current flood situation. 

For Wingham-based Clients: It appears that water levels have receded in Wingham overnight but SES have indicated that from lunch time today, water levels will likely rise again. Due to continued local SES evacuation warnings, all non-essential services remain cancelled at this time. 

Essential services (personal care, medication and welfare checks) will continue as long as it is safe to do so; however may also be cancelled if conditions worsen. Our Scheduling Team will contact you if there are any changes to essential services.  

For Laurieton-based Clients, Whiddon will continue with our home care services as long as it is safe to do so. If anything changes, we will be in touch with you. 

We will continue to call you each day to check in and see if there is anything we can do to support you during this time.

It’s important to continue to monitor: 

  • The Hazard Watch website for Wingham: link 
  • The Hazard Watch website for Laurieton: link and 
  • ABC News Radio for weather updates.  

For urgent situations, call the SES at 132 500 or dial 000 in an emergency.   

Take care, and we will keep you updated.  

Thank you
Whiddon Team 

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Important Update for Wingham Families – 22.05.2025

Dear Families, 

An update on the flooding event in the Wingham area.

All residents and staff at our Wingham Home remain safe and well and are in good spirits. It appears that water levels have receded overnight but SES have indicated that from midday today, water levels will likely rise again.  

Despite these local flooding and evacuation orders, the Residential Aged Care Home remains fully operational.  

There has been minor damage to storage areas, but the home has power, water, and phone services, and is well-stocked. However, mobile phone coverage may be impacted. 

Our team is closely monitoring the situation and following SES advice. 

If anything changes, we will update you immediately. While the phones are currently working, if you have trouble reaching the home, please call us on 1300 738 388 and we’ll pass on your message. 

Thank you for your patience and support during this time. 

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Important Comms for Largs Families – 21.05.2025

Dear Families, 

We want to reassure you that all residents and staff at our Largs Home are safe and well. 

Despite local flooding isolating the Home, all residents are well and the home remains fully operational. We are making the appropriate arrangements for staff. 

Our team is closely monitoring the situation and following SES advice. 

If anything changes, we will update you immediately. While the phones are currently working, if you have trouble reaching the home, please call us on 1300 738 388 and we’ll pass on your message. 

Thank you for your patience and support during this time. 

Whiddon Team

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Urgent Comms for Redhead Home Care Clients – 21.05.2025

Dear Clients,

We hope you are keeping safe and well as significant rainfall continues across the region.

It’s important to continue to monitor the Hazard Watch website (link) and ABC News Radio for weather updates. For urgent situations, call the SES at 132 500 or dial 000 in an emergency. 

Whiddon will continue with our home care services as long as it is safe to do so. If anything changes, we will be in touch with you.  

Take Care,
Whiddon Team

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Urgent Comms for Mid-North Coast Home Care Clients – 21.05.2025

Dear Clients,

We hope you are keeping safe and well during the current flood situation.

For Wingham-based Clients, due to local SES evacuation warnings, we have made the difficult decision to cancel all non-essential services at this time.

Essential services (personal care, medication and welfare checks) will continue as long as it is safe, however may also be cancelled if conditions worsen. Our Scheduling Team will contact you if there are any changes to essential services. 

For Laurieton-based Clients, Whiddon will continue with our home care services as long as it is safe to do so. If anything changes, we will be in touch with you.

We will be calling you each day to check-in and see if there is anything we can do to support you.  

It’s important to continue to monitor:

  • The Hazard Watch website for Wingham: link
  • The Hazard Watch website for Laurieton: link and
  • ABC News Radio for weather updates. 

For urgent situations, call the SES at 132 500 or dial 000 in an emergency.  

Take care and we will keep you updated.  

Thank you,
Whiddon Team

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Urgent Comms for Wingham Employees – 21.05.2025

Dear Team,

We want to reassure you that all residents and staff at our Wingham Home are safe and well.  

Despite local flooding and evacuation orders, our Home remains fully operational. There has been minor damage to storage areas, but the home has power, water, and phone services, and is well-stocked. Our team is closely monitoring the situation and following SES advice. 

Please take all necessary steps to stay safe this week and do not travel in your car if it is unsafe to do so. Please stay alert from updates from your RSM and from the local SES.  

Take care and we will keep you updated.  

Whiddon Management

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Urgent Comms for Wingham RAC Families – 21.05.2025

Dear Families, 

We want to reassure you that all residents and staff at our Wingham Home are safe and well. 

Despite local flooding and evacuation orders, the Residential Aged Care Home remains fully operational. There has been minor damage to storage areas, but the home has power, water, and phone services, and is well-stocked. Our team is closely monitoring the situation and following SES advice. 

If anything changes, we will update you immediately. While the phones are currently working, if you have trouble reaching the home, please call us on 1300 738 388 and we’ll pass on your message. 

Thank you for your patience and support during this time. 

Whiddon Team

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Important Update for Whiddon Maclean families and representatives

Dear Families, Friends & Representatives,

Please note that we have zero positive COVID cases within our care home.

Masks and RA testing are not required when visiting the home, however we ask you to please refrain from visiting if you are feeling unwell or showing any signs of cold and flu symptoms or have tested positive to COVID in the last 7 days.

The health of our residents and employees is our utmost priority.

The Whiddon Team

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Important update to Whiddon Wingham Families and Representatives

Dear Families and Representatives ,

We have recently confirmed two cases of Influenza A among our residents, which is now declared an outbreak in Wingham /Ashmore Wing. We are implementing  immediate precautionary measures to protect all residents and staff.

Key Actions:

  • Visitor Guidelines: We ask that you limit visitation. If you are unwell with fever, cough, sore throat, body aches and fatigue, it is advisable not to attend the care home  until you are well.
  • Mandatory Masks: All staff in Wingham/Ashmore Wing must wear surgical masks at all times until further notice.
  • Hygiene Measures: Frequent handwashing and sanitizer use are essential for all visitors entering and leaving the wing.
  • PPE Use: Visitors must wear appropriate protective gear when interacting with positive resident.

We appreciate your cooperation in ensuring the safety of our community. Please reach out with any questions.

Thank you for your attention to this matter and for your continued commitment to the health and safety of our residents and staff.

Whiddon Wingham Team