We write to provide you with an update on a COVID exposure at Easton Park Units (EPU). The exposure has occurred in one location on level 2A in EPU.

As a precaution, we require that all staff and visitors wear face shields and N95 masks when entering the building.

Please note:

• All visits must be pre-booked
• Upon arrival, visitors will be required to complete a RAT test
• If you are feeling unwell or have symptoms, please delay your visit

We thank you for your understanding and cooperation during this time, and will provide further updates as the situation evolves.

The Whiddon Team

We write to provide you with an update on the COVID outbreak at Taylor House. In line with guidance from the Public Health Unit (PHU) Straughen 1 will remain a red zone and testing will continue.

However, we are pleased to let you know that restrictions will be lifted for Christie 1 on Saturday 17th September, and for Christie 2 on Sunday 18th September.

We are continuing to work closely with the PHU and will keep you updated.

All staff are required to wear face shields and N95 masks when entering the building; and full PPE is required for all red zones.   

VISITATIONS:

• For residents Straughen 1: visitations are restricted to partners in care or one nominated visitor, for compassionate and essential visits only.
• For residents in all other areas of Taylor House Building: normal visitation arrangements apply.

Please note:

• All visits must be pre-booked
• Upon arrival, visitors will be required to complete a RAT test
• Visitors are required to wear PPE for the duration of their visit

We thank you for your understanding and cooperation during this time, and will provide further updates as the situation evolves.

The Whiddon Team

We write to provide an update on the COVID situation at Whiddon Narrabri Robert Young.

Pleasingly, to date, we have only had one resident and two staff members test positive to COVID-19.

In line with current COVID practices, there are no changes required to the current visitation arrangements (refer to the ‘COVID Guidance for Whiddon Families’, details of which were communicated to all families on 12 September).

For visits outside of regular business hours, or on weekends: we ask that families contact us to pre-book their visit so that staff can manage these accordingly.

Thank you for your continued support and cooperation.

The Whiddon Team

We write to advise that from Thursday morning, 15 September, our Moonyah Dementia Support Unit will be out of COVID Lockdown. However our four Hostel areas will remain in Lockdown until next week, as per advice from the Public Health Unit.

While bookings for visitations to Moonyah will open tomorrow, we strongly recommend that all families please consider delaying your visit until later next week, or when the whole facility has reopened. This is because entry to Moonyah requires coming in to the facility through the Hostel area where there are COVID positive cases. The health and safety of our residents, families and staff, are our priority. By limiting visits to Moonyah, we will be helping to mitigate the risks for our residents in this area. We ask for your support with this.

Residents in the four Hostel areas remain in isolation, with visitations restricted to compassionate and essential visits only.

All Hostel visits must be pre-booked; visitors will be asked to complete a RAT test upon arrival and wear PPE for the duration of their visit.

As always we are continuing to work closely with the local Public Health Unit, and our Outbreak Management Plan is activated across all Hostel areas at Whiddon Belmont.

For any queries, or if you have any concerns, please contact Jo Peterson, Director of Care, on 02 4041 9300.

We thank you for your ongoing support, and will provide further updates as the situation evolves.

THE WHIDDON TEAM

Service changes on tHURSDAY, 22nd September

Dear clients

Following the Government’s announcement that there will be a Public Holiday on Thursday 22nd September, please note that only essential services will be available. All other services will be re-scheduled.

If you need to contact us about your service, please call our team on 1300 738 388 or email us at hello@whiddon.com.au

Thank you

The Whiddon Team

We write to advise that Whiddon Narrabri Robert Young is in Exposure Mode, due to a positive COVID case having been on site during their infectious period.

Residents are currently being tested, and we await their results. As a precautionary measure, residents of the Dementia Unit have been isolated until swab reports are returned.

We will provide a further update when test results have been received or as other information comes to hand.

The Whiddon Team

An update for Whiddon Kelso Families and Staff

9 September 2022

We write to provide you with an update on the COVID outbreak at Taylor House. There have been additional positive cases since the previous update, with Straughen 1 and Christie 2 now impacted.

Christie 1 is still a red zone; and some parts of Straughen 1 and Christie 2 are also red zones.

We are working closely with the local Public Health Unit, and the Outbreak Management Plan remains activated.

All staff are required to wear face shields and N95 masks when entering the building; and full PPE is required for all red zones.   

VISITATIONS:

• For residents in Christie 1, Christie 2, and Straughen 1: visitations are restricted to partners in care or one nominated visitor, for compassionate and essential visits only.
• For residents in other areas of Taylor House Building (outside of Christie 1, Christie 2 and Straughen 1):  normal visitation arrangements apply.

Please note:

• All visits must be pre-booked
• Upon arrival, visitors will be required to complete a RAT test
• Visitors are required to wear PPE for the duration of their visit

We thank you for your understanding and cooperation during this time, and will provide further updates as the situation evolves.

The Whiddon Team

Dear Residents and Families,

As many of you will know, management of Pioneer House Mudgee was transitioned to Whiddon Mudgee Pioneer in January 2020.

Since that time, we have been committed to ensuring the Home meets Whiddon’s high standards of care and services.

Last month, Whiddon Mudgee Pioneer underwent their re-accreditation audit with the Aged Care Quality & Safety Commission (ACQSC). We are very pleased to let you know that we have achieved a full accreditation across all Standards from the  ACQSC.

We are so grateful to our residents, families  and staff  for your support in helping us to achieve these excellent results. As a large provider with a long and proud history, and a strong track record in regional communities, we are grateful for the opportunity to be part of the Mudgee Community.

Kind Regards
Cheryl Barnes
Director of Care

An update for Whiddon Kelso Families and Staff