Message for Whiddon Redhead families

14 January 2022

We wanted to send you another update as a reminder of the current COVID-19 situation at Whiddon Redhead.

As mentioned on Tuesday this week, a resident at Whiddon Redhead (Keppel House) tested positive to COVID-19. Based on the advice of the local public health unit, we are restricting visitors to Keppel House for now. Please note that this does not impact the visitation arrangements currently in place at John Read House.

For families wanting to visit their loved one in John Read House, please ensure you have pre-booked your visit.

On the advice of the public health unit, residents at Keppel House will need to stay in their rooms for now, as a precaution. Only visits on compassionate grounds will be permitted on approval, and residents are strongly encouraged to not leave the care home for now.

We are working closely with the local Public Health Unit and following their advice, and as mentioned previously, we have activated our COVID-19 response plan to ensure all necessary precautionary measures are implemented. Our robust COVID-19 management plan means that we have strict protocols in place to avoid spread of the virus across our care homes. Employees across the Redhead campus continue to wear appropriate PPE and complete a rapid antigen test when they commence their shifts.

We understand that this is a challenging time for everyone, but we want you to know that it is our highest priority to keep everyone in our family safe and well, and we are doing everything we can to achieve this.

We will provide a further update to you next week.