12 January 2022
Further to our last update to you, pleasingly, the local Public Health Unit have advised that Haven can once again welcome back visitors. All residents in Haven have returned negative rapid antigen test results.
For now, visitation to CHAPCA remains restricted. We have had one resident return a positive rapid antigen test result. A follow-up PCR test will now be undertaken. Only visits for essential caring or on compassionate grounds such as end of life will be permitted, and residents are strongly encouraged not to leave the care home for now.
Our employees are wearing full PPE and we are working closely with the local Public Health Unit and following their advice. Our COVID-19 outbreak management plan is in place to ensure all necessary safety measures are implemented. Our robust COVID-19 management plan means that we have strict protocols in place to avoid potential spread of the virus across our care home.
Please see our guidelines for visiting Haven at this time:
- Residents are permitted to have one fully vaccinated visitors aged 12 years and over only, per day
- Visitors must have received a second dose of a COVID vaccination at least 14 days prior to their visit
- Visits must not take place in communal areas and wherever possible, visits should occur in an outdoor area
- All visitors must wear a N95 mask and face shield when visiting
- Visitors will be asked to complete a rapid antigen test as a condition of entry
- Unvaccinated visitors are only permitted to visit a resident who is at the end of life. Please speak to your loved one’s Care Manager directly to gain the necessary approval to visit
Please ensure that you:
- pre-book your visits. Please note that the number of visitors allowed at any one time may be restricted to enable management of capacity limits
- refrain from visiting if you have COVID-19 symptoms
- refrain from visiting if you are a close or casual contact of a person with confirmed COVID-19, unless they have completed their isolation and testing requirements. Close contacts should not enter high risk settings for at least 14 days since their exposure to a COVID-positive person
- do not visit if you have been overseas in the previous 14 days, unless you are fully vaccinated and have received a negative PCR test 7 days or later after arrival in NSW
- refrain from visiting if you are waiting for a COVID-19 test result
- practice good hand hygiene and socially distance
- check in to the Service NSW app AND Whiddon’s check-in system when you visit
We thank you for your understanding an support at this time.