Update to Whiddon Mudgee families

24 January 2022

As it has now been 7 days since an employee at Whiddon Mudgee Pioneer tested positive to COVID-19, and we have not had any further employees test positive since then, we are now the position to again welcome two visitors per resident per day. This is pleasing news.

For now, bookings can be made on weekdays only (please note this does not include the Australia Day public holiday). We hope to open up to weekend visits once we have staff available to supervise the rapid antigen testing.

Visits must be pre-booked through our administration team and visitors must complete a rapid antigen test upon arrival. We also ask visitors to wear an N95 mask and shield at this time as a precautionary measure. Please also note that we are encouraging visitors to get their booster vaccine if they are eligible to do so.

Our guidelines for visiting at this time:

  • Residents are permitted to have two fully vaccinated visitors aged 12 years and over, per day
  • Visitors must have received a second dose of a COVID vaccination at least 14 days prior to their visit
  • Visits must not take place in communal areas and must take place in residents’ rooms
  • All visitors must wear a surgical mask and face shield when visiting
  • Visitors will be asked to complete a rapid antigen test as a condition of entry
  • Unvaccinated visitors are only permitted to visit a resident who is at the end of life. Please speak to your loved one’s Care Manager directly to gain the necessary approval to visit

Please ensure that you:

  • pre-book your visits. Please note that the number of visitors allowed at any one time may be restricted to enable management of capacity limits refrain from visiting if you have COVID-19 symptoms
  • refrain from visiting if you are a close or casual contact of a person with confirmed COVID-19, unless they have completed their isolation and testing requirements. Close contacts should not enter high risk settings for at least 14 days since their exposure to a COVID-positive person
  • do not visit if you have been overseas in the previous 14 days, unless you are fully vaccinated and have received a negative PCR test 7 days or later after arrival in NSW
  • refrain from visiting if you are waiting for a COVID-19 test result
  • practice good hand hygiene and socially distance
  • check in to the Service NSW app AND Whiddon’s check-in system when you visit

We thank you for your continued understanding and support.