Update to Whiddon Mudgee Pioneer families

15 January 2021

We have been informed that an employee at Whiddon Mudgee Pioneer has tested positive to COVID-19. As a precaution, employees are wearing full Personal Protective Equipment (PPE) and we have activated our COVID-19 response plan to ensure all necessary precautionary measures are implemented. Our robust COVID-19 management plan means that we have strict protocols in place to avoid potential spread of the virus across our care home.

The risk is considered low, and as such, visitors are still welcome to attend Whiddon Mudgee Pioneer. We do ask that you follow our guidelines and stay vigilant due to the heightened risk in our community currently. For now, we are limiting visitors to one per day, per resident, as a precaution.

Please see our guidelines for visiting at this time:

  • Residents are permitted to have one fully vaccinated visitor aged 12 years and over only, per day
  • Visitors must have received a second dose of a COVID vaccination at least 14 days prior to their visit
  • Visits must not take place in communal areas and wherever possible, visits should occur in an outdoor area
  • All visitors must wear a N95 mask and face shield when visiting
  • Visitors will be asked to complete a rapid antigen test as a condition of entry
  • Unvaccinated visitors are only permitted to visit a resident who is at the end of life. Please speak to your loved one’s Care Manager directly to gain the necessary approval to visit

Please ensure that you:

  • pre-book your visits. Please note that the number of visitors allowed at any one time may be restricted to enable management of capacity limits
  • refrain from visiting if you have COVID-19 symptoms
  • refrain from visiting if you are a close or casual contact of a person with confirmed COVID-19, unless they have completed their isolation and testing requirements. Close contacts should not enter high risk settings for at least 14 days since their exposure to a COVID-positive person
  • do not visit if you have been overseas in the previous 14 days, unless you are fully vaccinated and have received a negative PCR test 7 days or later after arrival in NSW
  • refrain from visiting if you are waiting for a COVID-19 test result
  • practice good hand hygiene and socially distance
  • check in to the Service NSW app AND Whiddon’s check-in system when you visit

We thank you for your understanding and support at this time.