Update to Whiddon Narrabri families

20 January 2022

We are very pleased to advise you that there are no active COVID-19 cases at Whiddon Narrabri Robert Young. There have not been any cases of COVID-19 at Whiddon Narrabri Jessie Hunt.

To continue to protect residents, our employees are wearing N95 masks and shields, and completing regular rapid antigen testing.

We are welcoming visitors to both our care homes, but we do ask that you book prior to visiting and arrive 15 minutes prior to complete a rapid antigen test. Visiting hours at this time will be from 10am – 2pm daily. If you do require a time outside of these hours, please call our administration teams. For Robert Young, please call 6792 9600 and for Jessie Hunt, 6790 5500).

We are encouraging our visitors to get their booster vaccine if they are eligible to do so.

Please see our guidelines for visiting at this time:

  • Residents are permitted to have two fully vaccinated visitors aged 12 years and over only, per day
  • Visitors must have received a second dose of a COVID vaccination at least 14 days prior to their visit
  • Visits must not take place in communal areas and wherever possible, visits should occur in an outdoor area
  • All visitors must wear a N95 mask and face shield when visiting
  • Visitors will be asked to complete a rapid antigen test as a condition of entry
  • Unvaccinated visitors are only permitted to visit a resident who is at the end of life. Please speak to your loved one’s Care Manager directly to gain the necessary approval to visit

Please ensure that you:

  • pre-book your visits. Please note that the number of visitors allowed at any one time may be restricted to enable management of capacity limits refrain from visiting if you have COVID-19 symptoms
  • refrain from visiting if you are a close or casual contact of a person with confirmed COVID-19, unless they have completed their isolation and testing requirements. Close contacts should not enter high risk settings for at least 14 days since their exposure to a COVID-positive person
  • do not visit if you have been overseas in the previous 14 days, unless you are fully vaccinated and have received a negative PCR test 7 days or later after arrival in NSW
  • refrain from visiting if you are waiting for a COVID-19 test result
  • practice good hand hygiene and socially distance
  • check in to the Service NSW app AND Whiddon’s check-in system when you visit

We thank you for your continued understanding and support.