Update to Whiddon Redhead families

14 February 2022

Further to our last update, pleasingly, we have not had any further residents or employees test positive to COVID-19 at Whiddon Redhead. In welcome news, we are now in the position to welcome back visitors to all areas of Whiddon Redhead as of today.

We want to thank you for your ongoing patience and understanding, as we know it has been challenging time.

Visits can be booked between 9am and 12pm and 1pm and 4pm on weekdays at this time (please note that the number of visitors allowed at any one time is restricted to enable management of capacity limits).

Please note the following visitation guidelines:

  • Residents may have two fully vaccinated visitors per day aged 12 years and over
  • All visits must be pre-booked
  • All visitors must wear PPE, including an N95 mask and a face shield, which will be provided to visitors
  • Visits must not take place in communal areas and wherever possible, visits should occur in an outdoor area
  • Visitors will be asked to complete a rapid antigen test as a condition of entry
  • Unvaccinated visitors are only permitted to visit a resident who is at the end of life. Please speak to your loved one’s Care Manager directly to gain the necessary approval to visit

Please ensure that you:

  • refrain from visiting if you have COVID-19 symptoms
  • refrain from visiting if you are a close or casual contact of a person with confirmed COVID-19, unless they have completed their isolation and testing requirements.
  • Close contacts should not enter high risk settings for at least 14 days since their exposure to a COVID-positive person
  • do not visit if you have been overseas in the previous 14 days, unless you are fully vaccinated and have received a negative PCR test 7 days or later after arrival in NSW
  • refrain from visiting if you are waiting for a COVID-19 test result
  • practice good hand hygiene and socially distance
  • check in to the Service NSW app AND Whiddon’s check-in system when you visit

Please also find a letter from the Chief Medical Officer for families of residential aged care residents regarding the COVID-19 booster. Click here to read the letter.

Once again, we thank you for your support. We look forward to seeing you soon.