Year: 2024

Dear Families, Friends & Representatives,

Following consultation with the Public Health Unit, we are advising that our Jessie Hunt home is now in a COVID-19 outbreak due to positive cases with three residents.

Please note, visiting may still occur however, we ask you refrain from visiting if you are feeling unwell or showing any signs of cold and flu symptoms. The health of our residents and employees is our utmost priority.

For now, the following precautions are still in place at our care home, including:

• • Rapid Antigen Tests (RATs) are strongly encouraged by all employees and visitors prior to entry.
  • N95 Masks and Full PPE are to be worn
  • Regular handwashing and use of hand sanitisers are strongly encouraged. Hand sanitizing stations are available throughout the care home.
  • Maintain appropriate social distancing whenever possible.
  • Visits should be conducted in resident rooms.

We thank everyone for their support and understanding while our staff manage this outbreak.

The Whiddon Team

Dear Families, Friends & Representatives,

Following consultation with the Public Health Unit, we are pleased to inform you that our Outbreak of COVID-19 is now over.

As a precautionary measure, all visitors must continue to complete a full screening before entering the home, including Rapid Antigen Testing and Mask-wearing. Both of which will be provided upon entry.

We thank everyone for their support and understanding whilst our staff managed this latest Outbreak.

The Whiddon Team

Dear Families, Friends & Representatives,

Following consultation with the Public Health Unit, we are pleased to inform you that our Outbreak of COVID-19 is now over.

As a precautionary measure, all visitors must continue to complete a full screening before entering the home, including Rapid Antigen Testing and Mask-wearing. Both of which will be provided upon entry.

We thank everyone for their support and understanding whilst our staff managed this latest Outbreak.

The Whiddon Team

Dear Families, Friends & Representatives,

We are seeing an increase in positive COVID-19 cases among our visitors to both our Jessie Hunt and Robert Young homes and are aware of increasing respiratory illnesses within the community.

Please note, visiting may still occur however, we ask you refrain from visiting if you are feeling unwell or showing any signs of cold and flu symptoms. The health of our residents and employees is our utmost priority.

For now, the following precautions are still in place at our care home, including:

• • Rapid Antigen Tests (RATs) are encouraged by all employees and visitors before entry.
  • Masks are to be worn (provided).
  • Regular handwashing and use of hand sanitisers are strongly encouraged. Hand sanitizing stations are available throughout the care home.
  • Maintain appropriate social distancing whenever possible.

We thank everyone for their support.

The Whiddon Team

Dear Valued Clients and family members,

From 1^st August 2024, we are moving to a new client management and rostering system called AlayaCare. There will be no significant changes for our clients or the ongoing care you receive from Whiddon. Our Home Care Package clients will notice that our Monthly Statements will have a new look and feel when we move to the new system.

 This will be a significant period of change for Whiddon’s community care staff as they get used to our new system. Over the longer term, we believe AlayaCare will offer many positive changes for our team and improve your experience with us too.

We thank you in advance for your patience and understanding as our team adjusts to the new system.

If you have any questions or concerns, please don’t hesitate to reach out to your Coordinator or to our Customer Liaison Team on 1300 738 388, or hello@Whiddon.com.au

Kind Regards,
Whiddon

Dear Families, Friends and Representatives,

We are pleased to inform you that the COVID19 outbreak at our Belmont site has been declared over as of today.

Please note:

• You are still required to wear a surgical mask when visiting.
• Please refrain from visiting if you have cold or flu symptoms.
• You may be asked to attend a Rapid Antigen Test if you appear unwell when you arrive to visit.
• Please attend regular hand hygiene when onsite.

We thank you for your patience and understanding during this prolonged outbreak

Dear Families, Friends & Representatives,

Please note, we have had two residents test positive to COVID-19. Please note, visiting may still occur however, we ask you refrain from visiting if you are feeling unwell or showing any signs of cold and flu symptoms. The health of our residents and employees is our utmost priority.

For now, the following precautions are in place at our care home, including:

• • Rapid Antigen Tests (RATs) are required by all employees and visitors before entry.
  • N95 Masks are to be worn (provided).
  • Regular handwashing and use of hand sanitisers are strongly encouraged. Hand sanitizing stations are available throughout the care home.
  • Maintain appropriate social distancing whenever possible.
  • Visits should be conducted in resident rooms or on balconies.

We thank everyone for their support and understanding while our staff manage this outbreak.

The Whiddon Team

Dear Families, Friends & Representatives,

Following consultation with the Public Health Unit, we are advising that our Kyogle home is now in a COVID-19 outbreak.

Please note, visiting may still occur however, we ask you refrain from visiting if you are feeling unwell or showing any signs of cold and flu symptoms. The health of our residents and employees is our utmost priority.

For now, the following precautions are still in place at our care home, including:

• • Rapid Antigen Tests (RATs) are encouraged by all employees and visitors before entry.
  • N95 Masks and Full PPE are to be worn (provided).
  • Regular handwashing and use of hand sanitisers are strongly encouraged. Hand sanitizing stations are available throughout the care home.
  • Maintain appropriate social distancing whenever possible.
  • Visits should be conducted in resident rooms or on balconies.

We thank everyone for their support and understanding while our staff manage this outbreak.

The Whiddon Team

Dear Families, Friends & Representatives,

We would like to advise that the COVID-19 outbreak in Arthur Webb Court (AWC) has ended, with zero residents testing positive for COVID-19.

We thank you all for your patience and cooperation as we navigated this situation.

We wish to remind all visitors to please consider postponing any visits if they are unwell or experiencing any flu-like symptoms. The safety of our residents and team members is our number one priority.

Visitors are still required to take a Rapid Antigen Test and wear a surgical mask before entering our care home.

We thank everyone for their support and understanding.

The Whiddon Team

Dear Families, Friends & Representatives,

Please be advised that Whiddon Belmont has positive cases of COVID-19. Hostel Blocks 1, 2, 3 and 4 are in isolation to prevent any potential spread of the virus. There are no isolation requirements in Moonyah at this stage.

Please note:

• Visiting may still occur during this period.
• Visitors are required to follow our safety precautions including:
  • Rapid Antigen Tests (RATs) required by all employees and visitors prior to entry.
  • N95 Masks are to be worn while inside the care home.
  • Full PPE is required if you are visiting a loved one who has Covid19.
  • Regular handwashing and use of hand sanitisers are strongly encouraged. Hand sanitising stations are available throughout the care home.
  • Maintain appropriate social distancing whenever possible. Visits should be conducted in resident rooms or on balconies.
• All visitors are encouraged to consider postponing any visits if they are unwell or experiencing any flu-like symptoms. The safety of our residents and team members is our number one priority.

We thank everyone for their support and understanding while our staff manage this lockdown.

The Whiddon Team