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Important Information for Whiddon Kelso Residents, Families & Representatives 26/04/2024

Dear Whiddon Kelso Residents, Families & Representatives,

Please be advised that Whiddon Kelso is currently experiencing an active COVID-19 Outbreak, in our Kingston Wing.

Please be assured that you will still be able to visit your loved ones during the outbreak. In line with advice from the Public Health Unit, visitors will be required to take Rapid Antigen Testing before entry and will be required to wear N95 masks and full PPE.

Visitations may only occur in your loved one’s room.

We will provide a further update if anything changes.

The Whiddon Team

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An Important Update for Whiddon Mudgee Friends, Families and Employees 14 03 2024

Dear families and employees,

Whiddon Mudgee’s phones and internet are currently down. We understand this is due to an IT hardware issue.

We expect the issue to be resolved by midday tomorrow, however, will update you if there is any change to this timeframe. Phones are currently being diverted to a mobile phone so that you can still call reception.

We apologise for any inconvenience.

– Whiddon

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Whiddon – Code of Conduct Policy (Section 11 – Code of Conduct)

11. Code of Conduct Compliance

11.1 Compliance to Code of Conduct
All employees at Whiddon must comply with this code of conduct and report any breaches to their manager or the Executive General Manager People and Culture or the CEO. This is to ensure the appropriate management of such issues before they escalate and to ensure Whiddon’s reputation isn’t compromised.
There are a range of consequences for breaches of this code, and they vary depending on the nature and seriousness of the matter. Employees should comply with the code at all times; however, managers also have the responsibility to address alleged breaches of the code promptly and in a fair and reasonable manner.
Possible outcomes that could be used in the case of a breach may be:
• Counselling;
• Performance improvement plans;
• Formal disciplinary action;
• Referral to the relevant registration board when the staff member is a registered health practitioner;
• Referral to the police in cases of suspected possible criminal activity;
• Termination of Employment.

11.2 What to do if you are concerned about a breach of the Code

Employees should report any breach or concerns about a breach of the code to their manager. If they are not comfortable in reporting to their manager, they may report to a more senior staff member. Staff should understand that The Whiddon Group is committed to protecting staff who speak up about their concerns and this is highly valued as it protects other staff and clients.
All employees at Whiddon are responsible with familiarising themselves with the Code and Whiddon Values and for following these principles for the duration of their employment. Failure to do so may result in disciplinary action, up to and including termination.
The Board and executive management will support any employee who is acting in good faith and who reports a breach of the Code or wrongdoing of any kind. Employees will not be subject to disciplinary action for raising genuine concerns.
Concerns raised and complaints made will be taken seriously and investigated whilst respecting the confidentiality of all those involved. Investigations are to be dealt with in a consistent and effective manner within reasonable time frames and ensuring fairness to all parties.

11.3 Protection for the individuals who raise concerns about a breach of the Code
The Whiddon Group is committed to protecting any person who raises concerns about a breach of the Code from detrimental action. Any attempt to take detrimental action against a person(s) who raises a genuine breach of the Code will be treated seriously and may result in disciplinary action.
For the purpose of the statement above, detrimental action refers to an action causing, comprising or involving any of the following:
• Injury, damage or loss
• Intimidation, victimisation or harassment
• Discrimination, disadvantage, or adverse treatment in relation to employment
• Dismissal from, or prejudice in, employment
• Disciplinary proceedings

A link to the Code of Conduct for Aged Care fact sheet can be located here

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Important Update for Whiddon Easton Park Units (EPU) 22 02 2024

Dear Residents, Families & Representatives

Following consultation with the Public Health Unit, we are pleased to advise that the COVID-19 Outbreak at Whiddon Easton Park Units (EPU) is over.

Normal visiting arrangements will remain in place, with everyone requested to complete a daily RAT before entering the Home and to continue to wear a mask, please.

We thank everyone for their support and understanding whilst our staff managed this Outbreak.

The Whiddon Team

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Important Update for Whiddon Easton Park – SDM 22 02 2024

Dear Families, Friends & Representatives,

Please be advised that Whiddon Easton Park – SDM, is still experiencing active COVID-19 cases. Thankfully, all impacted residents are continuing to recover well.

Please find below the level-specific visitation advice:

LEVEL 1 (GROUND LEVEL) VISITOR ADVICE

Level 1 has one active COVID-19 case. Infection prevention and control (IPC) measures include Daily RAT, face shield and N95 mask to apply while visiting level 1.

LEVEL 2 VISITOR ADVICE

The Public Health Unit has deemed Level 2 as a Green Zone. Staff and visitors are to continue to adhere to infection prevention and control (IPC) measures including Daily RAT and N95 mask in Level 2.

Please be assured that you will still be able to visit your loved ones during the outbreak.  These visitations may only occur in your loved one’s room.

We thank you for your patience and understanding.

The Whiddon Team

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Important Update for Whiddon Easton Park – SDM 16 02 2024

Dear Families, Friends & Representatives,

Please be advised that Whiddon Easton Park – SDM, and in particular Leslie Lock, is still experiencing active COVID-19 cases with the last positive case being on Monday the 12th of February. Thankfully, all impacted residents are recovering well.

Please be assured that you will still be able to visit your loved ones during the outbreak. In line with advice from the Public Health Unit, visitors will be required to take Rapid Antigen Testing prior to entry and will be required to wear N95 masks and full PPE. Visitations may only occur in your loved one’s room.

We will provide a further update if anything changes.

The Whiddon Team

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Update for all Whiddon Employees 13 02 2024

Dear team,

The community transmission of COVID-19 remains high across NSW and QLD. The current health advice is that all employees and visitors should continue to wear masks during periods of high community transmission.

For everyone’s safety, Whiddon will continue to require employees and visitors to wear surgical masks at all times and complete daily rapid antigen tests.

We will continue to review these requirements as the community transmission levels change.

Please continue to follow infection prevention guidelines to assist in managing the spread of COVID-19:

  • Stay home if you have cold or flu symptoms.
  • Stay up to date with your COVID-19 vaccinations.
  • As we start to approach the winter season, boost your protection by also planning for your Flu vaccination
  • Continue hand washing and good respiratory hygiene practices
  • Ensure you are wearing your mask correctly, covering both your nose and mouth.

Thank you for your ongoing patience and support.

Warm Regards,

Alyson Jarrett (DCEO)

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Update for Whiddon Glenfield – Easton Park Units (EPU) Residents, Families & Representatives 8.02.2024

Dear Families, Friends & Representatives,

Please be advised that Whiddon Glenfield – Easton Park Units (EPU), is currently experiencing active COVID-19 cases, with two residents currently testing positive.

Please be assured that you will still be able to visit your loved ones during the outbreak. In line with advice from the Public Health Unit, visitors will be required to take Rapid Antigen Testing before entry and will be required to wear N95 masks and full PPE.

Visitations may only occur in your loved one’s room.

We will provide a further update if anything changes.

The Whiddon Team

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Important Update for Whiddon Easton Park Families, Friends & Representatives 9/1/2024

Dear Families, Friends & Representatives,

 

Please note that Endeavour Energy has advised us that essential electrical maintenance is being conducted in the Glenfield area today (Tuesday the 9th of January) between 7am and 4pm. This may result in potential outages throughout the day.

 

As we will be using our generators during any outage, we do not expect any direct impact for our residents.

 

However, if you do have any concerns, please contact us on 1300 638 738.

 

The Whiddon Team

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Update for Whiddon Moree Families and Employees 28/12/23

Dear Families, Representatives & Employees,

Please be advised that Whiddon Moree is currently experiencing a COVID-19 outbreak with 4 residents currently testing positive in Federation and Perry James.

Families of affected residents will be kept up to date on any changes by the team at Whiddon Moree, as they occur.

We understand the importance of family at this time, so we encourage visits, however, if we could please ask visits to occur outside or in a well-ventilated area only during the outbreak.

Visitors are requested to follow the guidance of staff in regard to the PPE required to be worn in each area.

Families taking loved ones out, we ask that you please be cautious and if possible, please try to limit this to small crowds or gatherings.

Residents who leave the facility are encouraged to wear a mask and all residents will be tested regularly whilst we are in Outbreak Management.

We appreciate your understanding at this time.

The Whiddon team