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Important Update for Whiddon Easton Park – Sir David Martin Residents, Families & Representatives

Dear Families, Friends & Representatives,

Due to an issue with our temporary generator, power is currently unavailable at Sir David Martin Home. A replacement generator is on its way to the campus, and we expect power to be restored within approximately two hours.

All residents are safe and secure, and an alternate dinner meal has been arranged. We’re keeping residents informed as we receive updates.

Thank you for your patience and understanding during this time. The safety and care of our residents remain our highest priority.

Regards,
Whiddon

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Impoprtant Update for Whiddon Easton Park – Arthur Webb Court Residents, Families & Representatives

Dear Families, Friends & Representatives,

We are pleased to inform you that the Influenza A outbreak in Whiddon Easton Park – Arthur Webb Court has been officially declared over.

Please note, Surgical Masks are no longer required when visiting the home.

If you are feeling unwell or showing any signs of cold and flu symptoms, we ask you to please refrain from visiting the home. The health of our residents and employees is our utmost priority.

Thank you to all who assisted in the management of the outbreak and to our residents and families for their patience and understanding.

Kind Regards,
– Whiddon

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Important Bushfire update for Whiddon Redhead Families & Representatives

Dear Residents, Families and Representatives,

We would like to provide an update following our earlier communication regarding the bushfire in the Redhead region. All our residents remain safe and well, and our team continues to monitor the situation closely in consultation with the SES.

The weather conditions are improving, and while smoke has eased, we are maintaining precautionary measures to ensure everyone’s safety and comfort. We have welcomed our families and visitors back into our home.

Rest assured that we will continue to keep a close eye on developments and provide further updates if anything changes.

Thank you for your ongoing understanding and support during this time.
The Whiddon Team

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Important Update Whiddon Redhead Retirement Village

Dear Residents

We want to reassure you that while there is currently a bushfire impacting the Redhead region, our Retirement Village remains safe. We are working closely with the SES and will continue to monitor the situation closely.

Due to significant smoke from the fires, we are advising residents to stay inside with the doors closed until the situation improves.

If you have any concerns, you can contact:

  • Laurelle Lawson 0412 411 325
  • Melanie Lawton 0429 912 017
  • Michael Monteleone 0428 494 754

In the event of an emergency, please call the SES on 131 500 or 000.

Please stay safe and continue to monitor alerts in the area. We will be in touch with you directly if the situation changes.

The Whiddon Team

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Important Fire update for Whiddon Redhead Families & Representatives

Dear Residents, Families and Representatives,

We want to reassure you that while there is currently a bushfire impacting the Redhead region, our Home, residents, and employees are all safe. We are working closely with the SES and will continue to monitor the situation closely.

Due to significant smoke from the fires, we have closed all doors and are keeping residents indoors until conditions improve.

Please note that our phone lines may be intermittent. If you need to contact us, please use the numbers below:

  • Reception: 02 4935 2100
  • Kepple House Emergency Phone: 0456 734 744
  • John Read House Emergency Phone: 0438 605 047

We kindly ask families to limit visits today and appreciate your understanding and patience during this time.

We will provide updates if there are any changes to the current situation.

Thank you for your support.
The Whiddon Team

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Important Update for Whiddon Belmont Families, Friends & Representatives

Dear Families, Friends & Representatives,

We are pleased to inform you that the COVID-19/ARI outbreak in Whiddon Belmont (Moonyah level 1 and Block 3 rooms) has been officially declared over.

Normal visiting arrangements will remain in place. If you are feeling unwell or showing any signs of cold and flu symptoms, we ask you to please refrain from visiting the home. The health of our residents and employees is our utmost priority.

Thank you to all who assisted in the management of the outbreak and to our residents and families for their patience and understanding.

Kind Regards,
– Whiddon

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Important Message for Whiddon Easton Park Units – Families, Friends and Representatives

Dear Families, Friends and Representatives,

We would like to inform you about a technical issue that has recently been identified regarding the TV/Foxtel outage in our EPU home. Our team is working as quickly as possible to resolve this.

To fix the problem, a technician will need to check all TVs in the home, visiting each room individually. We plan to start these checks as soon as we can arrange for the technician to be on site. A Whiddon team member will accompany the technician during the process.

We sincerely apologise for any inconvenience this may cause you or your loved one. Please rest assured that resolving this matter is a priority, and we’re doing everything we can to address it promptly.

Thank you for your understanding and support.

Regards,
Cheryl Standring
Residential Services Manager – EPU

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Important Message for Whiddon Easton Park – Arthur Webb Court Families, Friends and Representatives

Dear Families, Friends & Representatives,

Please be advised that we currently have 3 confirmed cases of Influenza A at our Whiddon Easton Park – Arthur Webb Court home. Two affected residents are located on Level 1, and one resident is located in the Level 2 Pink Area.

To ensure the safety and wellbeing of all residents, we respectfully request that all visitors and family members adhere to the facility’s recommendation to wear a mask while inside the premises. This precaution is essential in helping to prevent cross-transmission.

If you are unwell or have any flu-like symptoms, please do not visit the home.  

We thank everyone for their support and commitment to resident and employee safety.

– The Whiddon Team

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Important Update for Whiddon Belmont Residents and Families

Dear Families, Friends & Representatives,

Please be advised that we currently have confirmed positive Covid and Rhinovirus cases at Whiddon Belmont – Downstairs Moonyah (Level 1) and some residents in Block 3.

To assist in controlling the outbreak, we strongly encourage you to delay your visit where possible to protect your own wellbeing and to avoid any further potential spread.

Please note:

  • Visiting may still occur during this period.
  • Visitors are required to follow our safety precautions including:
    • Rapid Antigen Tests (RATs) required by all employees and visitors prior to entry.
    • N95 Masks are to be worn while in outbreak declared area [Moonyah Downstairs Level 1]
    • Full PPE is required if you are visiting a loved one who has Covid.
    • Regular handwashing and use of hand sanitisers are strongly encouraged. Hand sanitising stations are available throughout the care home.
    • Maintain appropriate social distancing whenever possible. Visits should be conducted in resident rooms or on balconies.
  • All visitors are encouraged to consider postponing any visits if they are unwell or experiencing any flu-like symptoms. The safety of our residents and team members is our number one priority.

We thank everyone for their support and understanding while our staff manage this outbreak.

Whiddon Belmont Team

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Telstra Health going live at Whiddon Maclean Mareeba

Dear Team,

This is the week we’ve all been working towards – a major milestone for our site and for the organisation! On Thursday, 20th November, we officially go live with Clinical Manager.
The Project Team will be onsite all week to provide hands-on support as you begin using the new system in daily practice.

This is an exciting step forward, and your hard work, patience, and commitment throughout the preparation and training phases have been exceptional. Thank you for embracing the change, sharing feedback, and supporting one another.

Let’s celebrate this achievement together! It’s a big moment, and it wouldn’t have been possible without each of you. We’re confident that this transformation will help us deliver even better care and continue making a positive difference for our residents.