Dear Families friends and representatives,
We are writing to inform you that 2 COVID-19 positive cases have been identified. The health and wellbeing of our residents, staff, and visitors remain our highest priority, and we are actively working with public health authorities to manage the situation.
Current Status:
- COVID-19 positive cases have been isolated and are receiving appropriate care.
- Infection prevention and control protocols have been immediately enacted.
- Regular testing of residents and staff is underway.
- Enhanced cleaning procedures are being carried out throughout the facility.
Visitor Guidelines (Effective Immediately):
- To protect our residents and staff, we kindly ask all visitors to:
- Postpone visits if you are feeling unwell or have any COVID-19 symptoms.
- Wear a N95 mask while inside the facility.
- Practice good hand hygiene and use sanitiser upon entry and exit.
- Follow all directions provided by staff during your visit.
We understand that this may be concerning, but please be assured that we are doing everything possible to ensure the safety of your loved ones.
– The Whiddon Team