Important Update for Whiddon Redhead – Residents, Families & Representatives 140125

Dear Residents, Families and Representatives,

Whiddon Redhead is implementing a significant upgrade to all its Wi Fi and work will commence Wednesday 15^th January 2024. The associated impact with this implementation includes the following:

From 9.30am to 12.30pm Wednesday 15/1/2024 there will be a complete IT Outage

• Residents will not have access to Wi Fi during this time. Residents are being notified on site.
• The main telephone number 02 4935 2100 will be diverted to our Emergency Mobile and will be answered and monitored by our Administration Team.
• From 12.30 there will be gradual restoration of services.

Thursday 16^th January 2025 – Friday 17^th January 2025

• Localised WAP will be replaced across site with small outages for 5-10 minutes.Regards,
  Whiddon