Dear Families, Friends and Representatives,
We would like to inform you that Origin Energy has scheduled a planned power outage on Sunday, 9th November 2025, between 10:30am and 2:00pm.
During this time, our generator will be operating to support essential services only. Please be assured that this will not affect the standard of care provided to our residents. Our team members are well-prepared and will continue to deliver safe and compassionate care throughout the outage.
Please note:
- Lifts will be out of service during the outage period.
- Our main phone line may be harder to reach, as it will be diverted to our emergency phone. We appreciate your patience and understanding if there are any delays in communication.
We want to reassure you that the wellbeing and safety of our residents remains our highest priority. If you have any questions or would like further information, please don’t hesitate to contact us before the scheduled outage.
Warm regards,
Christine Marando
Residential Services Manager