Dear Whiddon Residents, Clients and Representatives,
IMPORTANT SECURITY REMINDER: Be Alert to Payment Scams
We want to remind you to stay vigilant when it comes to emails requesting changes to payment or bank account details.
Scammers sometimes impersonate legitimate organisations, including aged care providers, and send fraudulent emails requesting payments to new or unfamiliar bank details.
What you need to know:
Whiddon will never email you requesting payment to new bank details
Our bank account details do not change. Any communication about payment details will come through official channels and can be verified by calling us directly.
Do not make payments to new or unfamiliar bank details
If you receive an email requesting payment to new or changed bank details – even if it appears to come from Whiddon or references an “ERP” – do not transfer any funds.
Always verify before you pay
If you’re ever unsure about payment details or receive an unexpected request, please call us directly on 1300 738 388. Never verify payment information by replying to emails.
If you receive a suspicious email claiming to be from Whiddon, please contact us on 1300 738 388 so we can investigate.
Thank you for your vigilance and ongoing trust in Whiddon. If you have any concerns or questions, please don’t hesitate to contact us.
– Whiddon