Author: Chris Mar

Dear Families, Friends and Representatives,

We are pleased to inform you that the recent Influenza A outbreak at our facility has officially been declared over. We are grateful to be returning to normal routines while continuing to prioritise the health and safety of our residents and staff.

We would like to extend my thanks to all residents and families for your patience, understanding, and cooperation throughout this period.

We also want to acknowledge our dedicated staff, who worked diligently to care for residents and implement the necessary precautions to bring the situation under control.

Although the outbreak has ended, we remain committed to maintaining high standards of infection prevention and will continue monitoring the health of our residents closely.

If you have any questions or would like more information, please don’t hesitate to reach out.

-Whiddon

Dear Whiddon Maclean Residents, Families & Representatives,

Please find important information regarding a visit to Whiddon Maclean from the Aged Care Quality and Safety Commission here:

Whiddon Maclean ACQSC Audit

You can find information and instructions on how to leave feedback via the above link.

Regards,

The Whiddon Team

Dear Beaudesert, Grafton, Kyogle and Tweed Community Care Clients and Employees,

An update from Whiddon.

We hope you are keeping safe and well. Whiddon is currently working towards resuming services from tomorrow, provided there are no further significant flooding or weather events.

While the Cyclone has been downgraded, conditions can quickly change, and it is important to continue to stay indoors and informed about local area conditions.

We will be contacting our clients tomorrow about services.

Take care

– The Whiddon Team

Dear Whiddon Grafton Families, Friends, Representatives and Employees,

We want to assure you that all residents are safe, and the home has not been affected by the recent flooding. However, we are currently experiencing a COVID-19 outbreak at our Grafton Home, with positive cases among both residents and employees.

We are following our usual protocols to manage the situation, and we are maintaining our staffing levels to ensure continued care. If there are any specific concerns regarding your loved ones, we will reach out to you directly.

We will keep you informed of any changes to this situation. We hope you are staying safe and well.

Best regards,

– The Whiddon Team

Dear Whiddon Beaudesert, Kyogle, Casino, Maclean and Grafton Families and Employees,

All remains well overnight. The cyclone has been downgraded to a tropical low, however heavy rain and flooding are still expected for SE QLD and Northern NSW.

Our teams continue to prepare and closely monitor local conditions. We will be in touch if there are any changes.

– The Whiddon Team

Dear Whiddon Laurieton and Wingham Families and Employees,

All remains well overnight. The cyclone has been downgraded to a tropical low, however heavy rain and flooding are still expected for Northern NSW and some areas of the mid-North Coast.

Our teams continue to prepare and closely monitor local conditions. We will be in touch if there are any changes.

– The Whiddon Team

Dear Laurieton and Wingham Community Care Clients and Employees,

An update from Whiddon.

We hope you are keeping safe and well. Today the cyclone has been downgraded to a tropical low, however heavy rain and potential flooding are still expected for some areas of the Mid-North Coast.

It’s important you continue to stay informed about your local conditions.

You can call us on 1300 738 388 and follow the call prompts for our On-Call team if you need to contact us.

For urgent support, contact the SES on 132 500 or call 000.

Take care

– The Whiddon Team

Dear Beaudesert, Grafton, Kyogle and Tweed Clients and Employees,

An update from Whiddon

We hope you are keeping safe and well. Today the cyclone has been downgraded to a tropical low, however dangerous conditions, including heavy rains and flooding, are still expected for SE QLD and Northern NSW.

It’s important you continue to remain indoors and stay informed about your local conditions.

You can call us on 1300 738 388 and follow the call prompts for our On-Call team if you need to contact us.

For urgent support, contact the SES on 132 500 or call 000.

Take care

– The Whiddon Team

Dear Whiddon Residents,

Further to our last message, the cyclone has been downgraded to a tropical low, however there may still be some heavy rain in your area.

It’s important you continue to stay informed about your local conditions, in case there are any changes.

Please contact Laurelle at ARP on 0412 411 325, or Whiddon on 1300 738 388 if you need support.

Take care,

– The Whiddon Team

Dear Whiddon Residents,

We hope you are keeping safe and well. Today the cyclone has been downgraded to a tropical low, however we are still expecting to see heavy rains and flooding in your areas.

It’s important you continue to stay indoors and informed about your local conditions.

Please contact Laurelle at ARP on 0412 411 325, or Whiddon on 1300 738 388 if you need support. For urgent help, contact the SES on 132 500 or call 000.

Take care

The Whiddon Team