Author: Hansel Almeida

Dear Families, Friends and Representatives

Over the recent weeks we have been making improvements to our Wi-Fi system however we have experienced some complications that have affected our phone lines.

There should be minimal disruption to incoming calls as the usual contacts have been diverted to our emergency mobile phone system.

There may be some intermittent delay in answering calls due to high volume of calls coming in.

Calling us back for non-urgent matters would be greatly appreciated.

Please accept our apologies if this has affected your calls to the service in recent days.

The Whiddon Team

Dear Families, Friends and Representatives

Please be advised that the phones are out of service in Taylor House Level 1. This affects sections Christie level 1, Coates Wing and Straughen level 1.

If you need to contact the home, please call the registered nurse using the following numbers:
Christie 1 RN – 0409925054
Coates RN – 0437786189

We sincerely apologise for any inconvenience caused and look forward to an early resolution. Thank you for your patience and understanding.

The Whiddon Team

Dear Families, Friends, Representatives

We are pleased to advise that the lift in Arthur Webb Court is now in service. Thank you for your patience.

The Whiddon Team

Dear Families, Friends and Representatives

Whiddon Redhead is currently experiencing increased cases of COVID-19 in its facilities and our outbreak management plan has been put in place.
Next of Kin of Residents impacted will be contacted individually and those residents will be isolated in their rooms.
All visitors will be asked to wear a mask with some areas having increased personal protective equipment and visit in rooms only whilst we have active cases.

We thank everyone for their support and understanding while our staff manage the situation.

Whiddon Redhead Management

Dear Families, Friends, Representatives and Team Members

Please be advised that the lift in Arthur Webb Court remains out of service. We apologise for the extended delay in fixing this issue.  The service company have advised of some trouble obtaining the part required.

We sincerely apologise for this ongoing issue and will keep you updated with any information we receive.  Thank you for your patience and understanding with this.

The Whiddon Team

Dear Families, Friends and Representatives

Due to the severe thunderstorm, our front door is not operational at the moment.  Please enter via the basement until further notice.

Continue to drive past Main entrance towards the basement driveway to your left. Continue down the driveway and you will reach the basement door.

We are working to resolve this issue and thank everyone for their patience and understanding while this is being resolved.

Whiddon Maclean Management

Dear Families, Friends and Representatives

Please be advised that the phones are out of service in Taylor House Level 1. This affects sections Christie level 1, Coates Wing and Straughen level 1.

If you need to contact the home, please call the registered nurse using the following numbers:
Christie 1 RN – 0409925054
Coates RN – 0437786189

We sincerely apologise for any inconvenience caused and look forward to an early resolution. Thank you for your patience and understanding.

The Whiddon Team

Dear Families, Friends & Representatives,

We would like to advise that Bhuwan Bhatt will be returning to his role as Care Service Manager of Arthur Webb Court as of Monday 28/10/2024. Some of you will have known Bhuwan prior to his secondment to our Moree Home.

At this time, we say Thank You and Goodbye to Seema who has been acting in the Care Services Manager position. Seema will return to her position in Taylor House.

Seema has had a positive impact and we are sure many of you will miss her at our Arthur Webb Home.

The Whiddon Team

Dear Families, Friends, Representatives & Team Members,

COVID OUTBREAK RESOLVED:

Please be advised that our recent Covid Outbreak at Whiddon Moree is now resolved.  Thank you to our Moree team who contained the outbreak to a small number of residents, who have all recovered well.

Masks and RA testing are not required when visiting the home, however we ask you to refrain from visiting if you are feeling unwell or showing any signs of cold and flu symptoms. The health of our residents and employees is our utmost priority.

The Whiddon Team

Dear Families, Friends & Representatives,

We would like to advise all families that there is currently a Gastroenteritis outbreak at Whiddon Wingham affecting the whole facility.  Families of residents who are directly affected have been notified.

To assist in controlling the outbreak, we strongly encourage you to delay your visit where possible to protect your own wellbeing and to avoid any further potential spread.
If visiting a resident with symptoms, you will be required to wear a gown, masks, gloves and face shields. All persons will be required to wear masks while in any area of the facility.

We remind everyone of the importance of correct hand washing procedures to help prevent any further spread.

Further updates will be provided in due course, and we thank you for your understanding during this time.