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Important Information for Whiddon Largs – Families, Friends & Representatives 22/04/25

Dear Families, Friends & Representatives,

Please be advised that we currently have 2 confirmed positive COVID-19 cases at Whiddon Largs. 

All visitors to RAT (Rapid Antigen Test) prior to entry, and to wear a N95 mask at all times when visiting the home.

Please note: If you are unwell or have any flu-like symptoms, please do not visit the home.

The families of residents who have tested positive will be contacted directly by the team.

We know that this is a challenging time, and we appreciate your understanding and support. Our team is here to provide the best possible care for your loved ones and we are confident that we can manage this outbreak effectively.

The Whiddon Team

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Message for Whiddon Kyogle Families – 17.04.25

Whiddon Kyogle is collaborating on a research project to implement a Pharmacogenomics testing service in residential aged care.

The study will evaluate whether residents achieve better health outcomes if their medications are tailored to their individual genetic profiles.

Whiddon have chosen to participate in the research as a commitment to continuously improving the clinical care of residents.

The project will likely commence on Thursday 22nd May 2025.

Only those residents who consent will participate.

If you would like your loved one to participate in the study and wish to give your consent, please notify the management team – Alaya Mu (Residential Services Manager), Megan Polley (Care Services Manager), or Sam Pandey (Clinical Care Co-ordinator).

You can do this via phone call on – 6632 5600, or email Kyogle@whiddon.com.au

For those who consent, an oral swab sample will be taken and sent for genetic testing and an individual report, with recommendations, will go to Choice Pharmacy for review.

Choice Pharmacy will forward their reviews to the GP for their consideration.

If you have any questions, please feel free to reach out or view this link for more information.

Regards,
Whiddon Kyogle

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Important Information for Whiddon Laurieton – Families, Friends & Representatives 16/04/25

Dear Families, Friends & Representatives,

Please be advised that we currently have a COVID-19 outbreak at Whiddon Laurieton. 

All visitors to RAT (Rapid Antigen Test) prior to entry, and to wear a N95 mask at all times when visiting the home.

Please note: If you are unwell or have any flu-like symptoms, please do not visit the home.

The families of residents who have tested positive will be contacted directly by the team.

We know that this is a challenging time, and we appreciate your understanding and support. Our team is here to provide the best possible care for your loved ones and we are confident that we can manage this outbreak effectively.

The Whiddon Team

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Important Information for Whiddon Easton Park – Sir David Martin and Taylor House Residents, Families & Representatives 26/03/25_V2

Dear Whiddon Easton Park – Sir David Martin and Taylor House Residents, Families & Representatives,

Please find important information regarding a visit to Whiddon Easton Park – Sir David Martin and Taylor House from the Aged Care Quality and Safety Commission here:
Whiddon Easton Park – Sir David Martin and Taylor House ACQSC Audit

You can find information and instructions on how to leave feedback via the above link.

Regards,

The Whiddon Team

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Important Information for Whiddon Easton Park – Sir David Martin and Taylor House Residents, Families & Representatives 26/03/25

Dear Whiddon Easton Park – Sir David Martin and Taylor House Residents, Families & Representatives,

Please find important information regarding a visit to Whiddon Easton Park – Sir David Martin and Taylor House from the Aged Care Quality and Safety Commission here:
Whiddon Easton Park – Sir David Martin and Taylor House ACQSC Audit

You can find information and instructions on how to leave feedback via the above link.

Regards,

The Whiddon Team

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Update regarding COVID-19 for Whiddon Narrabri – Robert Young Team Members, Families and Representatives – 20.03.25

Dear Team Members, Families, Friends & Representatives,

Following consultation with the Public Health Unit, we are pleased to inform you that the outbreak in Whiddon Narrabri Robert Young has been officially declared over.

Masks and RA testing are not required when visiting the home, however we ask you to please refrain from visiting if you are feeling unwell or showing any signs of cold and flu symptoms. The health of our residents and employees is our utmost priority.

The Whiddon Team

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Important Message for Whiddon Moree Families, Friends & Representatives 18/03/2025

Dear Families, Friends and Representatives,

We would like to kindly remind you that it is the family’s responsibility to arrange transportation for residents to attend any external appointments. If a family member is unable to assist, a team member can be assigned to escort the resident, but please note that this service will incur an additional charge. Thank you for your cooperation.

– The Whiddon Team

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Important Update for Whiddon Grafton Residents, Families, Friends and Representatives 12.03.25

Dear Whiddon Grafton Families, Friends and Representatives,

As we continue to monitor and manage the COVID-19 outbreak, we would like to inform you that all residents remain well, and we are continuing our high level of care for your loved ones.

Please note: If you are unwell or have any flu like symptoms, please do not visit the home.

All visitors are required to take a RAT (Rapid Antigen Test) prior to entry and to wear a mask at all times when visiting the home.

Should there be any updates, we will continue to reach out to you directly.

Thank you for your patience and understanding

–  Whiddon

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Urgent Update for Residents, Families and Employees Regarding Cyclone Alfred – 07.03.25

Dear Residents, Families and Employees

Further to our update yesterday, the Bureau of Meteorology is still predicting Cyclone Alfred to make landfall later tonight or Saturday morning.

Please rest assured that we continue to work hard on our preparations with a focus on keeping our residents and employees safe and supported.

We will provide further updates tomorrow via SMS. If phone lines go down, calls will be diverted to the Emergency Mobile phone, and the team will respond as soon as possible. We will also provide any major updates on our Facebook page https://www.facebook.com/WhiddonCare

You can monitor alerts and updates at www.ses.nsw.gov.au or www.ses.qld.gov.au

Thank you and stay safe

The Whiddon Team

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Urgent Information for Clients and Families Regarding Cyclone Alfred – 07.03.25

Dear Clients

As we prepare for Cyclone Alfred to Make landfall, we expect there to be significant flooding across the mid-North Coast.

It’s important that you stay indoors and stay updated on your local area conditions by listening to ABC Radio News or via the SES website – www.ses.nsw.gov.au

If we need to cancel your service due to flooding, we will be in touch as soon as possible.

Please contact us on 1300 738 388 if you have any concerns.

For urgent support, call the SES on 132 500 or in an emergency, call 000.

Stay safe

The Whiddon team