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Update for Whiddon Temora Families

Dear Families, Friends and Representatives

We are pleased to share that the internet and networking issues impacting Temora Narraburra and Greenstone Lodge have now been resolved and expect to return to our normal operating conditions.

We apologise for any inconvenience caused and thank you for your patience during this time.

The Whiddon Team

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Urgent message for Whiddon Temora Families

Dear Families, Friends and Representatives

We are currently experiencing intermittent disruption to our phone lines at Temora due to recent storms.
If you are unable to get through to us, we will receive a record of your number and will return your call as soon as possible.
We are working to resolve this issue asap, thank you for your understanding.

The Whiddon Team

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Urgent message for Whiddon Easton Park, EPU Families

Dear Families, Friends and Representatives

Over the recent weeks we have been making improvements to our Wi-Fi system however we have experienced some complications that have affected our phone lines.

There should be minimal disruption to incoming calls as the usual contacts have been diverted to our emergency mobile phone system.

There may be some intermittent delay in answering calls due to high volume of calls coming in.

Calling us back for non-urgent matters would be greatly appreciated.

Please accept our apologies if this has affected your calls to the service in recent days.

The Whiddon Team

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Urgent message for Whiddon Easton Park, Taylor House Level 1 Families

Dear Families, Friends and Representatives

Please be advised that the phones are out of service in Taylor House Level 1. This affects sections Christie level 1, Coates Wing and Straughen level 1.

If you need to contact the home, please call the registered nurse using the following numbers:
Christie 1 RN – 0409925054
Coates RN – 0437786189

We sincerely apologise for any inconvenience caused and look forward to an early resolution. Thank you for your patience and understanding.

The Whiddon Team

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Message for Whiddon Arthur Webb Court Families

Dear Families, Friends, Representatives

We are pleased to advise that the lift in Arthur Webb Court is now in service. Thank you for your patience.

The Whiddon Team

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Urgent Message for Whiddon Redhead Families

Dear Families, Friends and Representatives

Whiddon Redhead is currently experiencing increased cases of COVID-19 in its facilities and our outbreak management plan has been put in place.
Next of Kin of Residents impacted will be contacted individually and those residents will be isolated in their rooms.
All visitors will be asked to wear a mask with some areas having increased personal protective equipment and visit in rooms only whilst we have active cases.

We thank everyone for their support and understanding while our staff manage the situation.

Whiddon Redhead Management

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Message for Whiddon Easton Park, Arthur Webb Court Families and Team Members

Dear Families, Friends, Representatives and Team Members

Please be advised that the lift in Arthur Webb Court remains out of service. We apologise for the extended delay in fixing this issue.  The service company have advised of some trouble obtaining the part required.

We sincerely apologise for this ongoing issue and will keep you updated with any information we receive.  Thank you for your patience and understanding with this.

The Whiddon Team

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Urgent Message for Whiddon Maclean Families

Dear Families, Friends and Representatives

Due to the severe thunderstorm, our front door is not operational at the moment.  Please enter via the basement until further notice.

Continue to drive past Main entrance towards the basement driveway to your left. Continue down the driveway and you will reach the basement door.

We are working to resolve this issue and thank everyone for their patience and understanding while this is being resolved.

Whiddon Maclean Management

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Urgent message for Whiddon Easton Park, Taylor House Level 1 Families

Dear Families, Friends and Representatives

Please be advised that the phones are out of service in Taylor House Level 1. This affects sections Christie level 1, Coates Wing and Straughen level 1.

If you need to contact the home, please call the registered nurse using the following numbers:
Christie 1 RN – 0409925054
Coates RN – 0437786189

We sincerely apologise for any inconvenience caused and look forward to an early resolution. Thank you for your patience and understanding.

The Whiddon Team

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Important message for Whiddon Easton Park, Arthur Webb Court Families

Dear Families, Friends & Representatives,

We would like to advise that Bhuwan Bhatt will be returning to his role as Care Service Manager of Arthur Webb Court as of Monday 28/10/2024. Some of you will have known Bhuwan prior to his secondment to our Moree Home.

At this time, we say Thank You and Goodbye to Seema who has been acting in the Care Services Manager position. Seema will return to her position in Taylor House.

Seema has had a positive impact and we are sure many of you will miss her at our Arthur Webb Home.

The Whiddon Team