Dear Whiddon Employees,
In the interest of open disclosure, we write to you to advise, that a sum of money has gone missing at the Kyogle facility.
We are very saddened by this news and would like to take this opportunity to discourage all residents, families and team members from having large sums of money on the premises where possible.
We would like to reassure you that we are carrying out a thorough investigation of these matters with the assistance of the NSW police. We have also reported these incidents to the Aged Care Quality and Safety Commission as part of the Serious Incident Response Scheme (SIRS).
We have also shared an update with residents and their families, and reminded them of the statement in the Resident Handbook relating to storing valuable personal items:
If you would like to discuss these matters further, please do not hesitate to speak to me.
Kind Regards
Alaya Mu
Kyogle Residential Services Manager