Dear Families, Friends and Representatives,
We would like to inform you about a technical issue that has recently been identified regarding the TV/Foxtel outage in our EPU home. Our team is working as quickly as possible to resolve this.
To fix the problem, a technician will need to check all TVs in the home, visiting each room individually. We plan to start these checks as soon as we can arrange for the technician to be on site. A Whiddon team member will accompany the technician during the process.
We sincerely apologise for any inconvenience this may cause you or your loved one. Please rest assured that resolving this matter is a priority, and we’re doing everything we can to address it promptly.
Thank you for your understanding and support.
Regards,
Cheryl Standring
Residential Services Manager – EPU