Update to Whiddon Casino families

11 February 2022

We are very pleased to confirm that we are now in the position to welcome back visitors to all areas of Whiddon Casino as of Monday, 14 February 2022. The COVID-19 outbreak is now considered over and we do not have any residents that are now required to isolate.

Visits must be pre-booked through our administration team. We will be asking visitors to wear an N95 mask and a face shield and complete a rapid antigen test when visiting. Please note that we are also encouraging visitors to get their booster vaccine if they are eligible to do so.

Visiting hours will be between 9am and 6pm daily. Visits after hours may be requested through our team and approved by the management team.

Please find the current visitation guidelines below:

  • Residents are permitted to have two fully vaccinated visitor aged 12 years and over, per day
  • Visitors must have received a second dose of a COVID vaccination at least 14 days prior to their visit
  • Visits must not take place in communal areas and must take place in residents’ rooms or a designated area
  • All visitors must wear a N95 mask and face shield when visiting
  • Visitors will be asked to complete a rapid antigen test as a condition of entry
  • Unvaccinated visitors are only permitted to visit a resident who is at the end of life. Please speak to your loved one’s Care Manager directly to gain the necessary approval to visit

Please ensure that you:

  • pre-book your visits. Please note that the number of visitors allowed at any one time may be restricted to enable management of capacity limits refrain from visiting if you have COVID-19 symptoms
  • refrain from visiting if you are a close or casual contact of a person with confirmed COVID-19, unless they have completed their isolation and testing requirements. Close contacts should not enter high risk settings for at
  • least 14 days since their exposure to a COVID-positive person
  • do not visit if you have been overseas in the previous 14 days, unless you are fully vaccinated and have received a negative PCR test 7 days or later after arrival in NSW
  • refrain from visiting if you are waiting for a COVID-19 test result
  • practice good hand hygiene and socially distance
  • check in to the Service NSW app AND Whiddon’s check-in system when you visit

We thank you for your continued support and look forward to seeing you soon.

Please also find a letter from the Chief Medical Officer for families of residential aged care residents regarding the COVID-19 booster.  Click here to read the letter.