6 January 2022
We want to thank you for your support and understanding in pre-booking your visits and completing a rapid antigen test when attending Whiddon Mudgee Pioneer. We appreciate your cooperation as we take these additional, and important, precautionary measures to help keep everyone safe.
Implementing these measures does add extra pressure on our teams, so we do ask for your patience at this time. As a result of the additional pressure on our teams, we respectfully request that visits take place during business hours and wherever possible, not on weekends. This will greatly assist us with our screening processes at this time, when the risk of COVID-19 is high in our community.
We also want to apologise for any inconvenience you may have experienced in contacting us on Monday, or last Friday, via telephone. This issue has been escalated and is currently being reviewed. We do hope that this is rectified as soon as possible, to ensure that this does not occur on the next public holiday.
Thank you again for your support and understanding.