6 January 2022
We wanted to give you another update regarding the COVID-19 situation at our nearby care home, Whiddon Narrabri Robert Young.
Since out last update, we have had a small number of employees and two residents have tested positive to COVID-19. In response to this, our employees at Robert Young are wearing full PPE and our care home at Whiddon Narrabri Robert Young has remained closed to visitors for now. We have activated our COVID-19 response plan to ensure all necessary precautionary measures are implemented. Our robust COVID-19 management plan means that we have strict protocols in place to avoid spread of the virus across our care homes.
We received the second round of PCR swabs from Narrabri Robert Young and are pleased to share that all residents have come back negative, except for two residents mentioned above. Their families have been notified. We will be doing a third round of PCR swabs this Sunday.
Whiddon Jessie Hunt continues to remain open to visitors and we thank you all for following our processes and protocols during this time.
As a reminder, we ask that you wear an N95 mask when you visit, which will be provided to you. We will also be reducing our visiting hours from 10am – 2pm daily for now. You may also be asked to conduct a rapid antigen testing onsite, to complement our strict screening processes and robust COVID-19 protocols. With the rising cases of COVID-19 cases in our communities, it is important that we stay vigilant and take all steps possible to help keep everyone safe.
We also want to reassure you that our employees are not working across our Narrabri care homes (Robert Young and Jessie Hunt).
Please be reminded of the following guidelines when visiting:
- Residents are permitted to have two fully vaccinated visitors aged 12 years and over only, per day
- Children under 12 years of age are not allowed to visit
- Visitors aged 12 years and over must have received a second dose of a COVID vaccination at least 14 days prior to their visit
- Visits must not take place in communal areas and if available, visits should occur in outdoor areas
- All visitors must wear a N95 mask while visiting
- Visitors may be asked to complete a rapid antigen test as a condition of entry
- Unvaccinated visitors are only permitted to visit a resident who is at the end of life. Please speak to your loved one’s Care Manager directly to gain the necessary approval to visi
Please ensure that you:
- pre-book your visits. Please note that the number of visitors allowed into a home at any one time may be restricted to enable management of capacity limits.
- refrain from visiting if you have COVID-19 symptoms
- refrain from visiting you are a close or casual contact of a person with confirmed COVID-19, unless they have completed their isolation and testing requirements
- refrain from visiting if you are a fully vaccinated person who has been overseas in the last 7 day. Additionally, they must show evidence of a negative COVID-19 test taken on or after day 7 following their arrival
- refrain from visiting if you are not vaccinated and have been overseas in the last 14 days.
- refrain from visiting if you are waiting for a COVID-19 test result
- practice good hand hygiene and socially distance
- check in to the Service NSW app AND Whiddon’s check-in system when you visit
We thank you for your cooperation and support.