Update to Whiddon Narrabri Robert Young employees

13 January 2022

Further to our last update to you, pleasingly, the local Public Health Unit have advised that the outbreak at Whiddon Narrabri – Robert Young is over, and we can once again welcome back visitors from Tuesday. Our final PCR swabs came back negative. While we’re pleased with this information, we do have 4x employees still isolating with COVID-19. A big thank you for the fantastic job you’ve each done in dealing with the outbreak and keeping our residents safe. We appreciate your support during this time.

We ask that you keep the following in mind:

  • Continue to wear your N95 masks and face shields, and follow the green PPE signage guidelines
  • Rapid Antigen Testing will continue to be required every day
  • Meals, tea breaks and handovers will continue in the wing you are located. Reminder that breaks are to be staggered and socially distanced where possible
  • Kitchen access remains restricted to kitchen staff only. Our care team will provide meals to residents in their dining halls
  • Residents will remain in their respective wings
  • Visits will recommence from Tuesday and outings are discouraged. Please refer to the Registered Nurse on duty if a resident requests to go out

As we prepare to welcome visitors back into our care home, please see our guidelines for visiting at this time:

  • Visitations will be limited between 10am to 2pm and these must be pre-booked
  • Residents are permitted to have two fully vaccinated visitor aged 12 years and over only, per day
  • Visitors must have received a second dose of a COVID vaccination at least 14 days prior to their visit
  • Visits must not take place in communal areas and wherever possible, visits should occur in an outdoor area
  • All visitors must wear a N95 mask and may also be given a face shield when visiting
  • Visitors will be asked to complete a rapid antigen test as a condition of entry. Please ensure you arrive 15 minutes before your booking time
  • Unvaccinated visitors are only permitted to visit a resident who is at the end of life. Please speak to your loved one’s Care Manager directly to gain the necessary approval to visit
  • We do encourage any external visits to be discouraged for now. However, a risk assessment will be undertaken if this has been discussed with your loved one’s Care Manager. Please note, if a resident does leave our care home for the day, screening will occur upon return with Rapid Antigen Testing and isolation required

We thank you for your understanding an support at this time.