13 January 2022
Further to our last update to you, pleasingly, the local Public Health Unit have advised that the outbreak at Whiddon Narrabri – Robert Young is over, and we can once again welcome back visitors from Tuesday. Our final PCR swabs came back negative. While we’re pleased with this information, we do have 4x employees still isolating with COVID-19. Our team have done a fantastic job in dealing with the outbreak, and we appreciate your support during this time.
As we prepare to welcome visitors back into our care home, please see our guidelines for visiting at this time:
- Visitations will be limited between 10am to 2pm and these must be pre-booked
- Residents are permitted to have two fully vaccinated visitor aged 12 years and over only, per day
- Visitors must have received a second dose of a COVID vaccination at least 14 days prior to their visit
- Visits must not take place in communal areas and wherever possible, visits should occur in an outdoor area
- All visitors must wear a N95 mask and may also be given a face shield when visiting
- Visitors will be asked to complete a rapid antigen test as a condition of entry. Please ensure you arrive 15 minutes before your booking time
- Unvaccinated visitors are only permitted to visit a resident who is at the end of life. Please speak to your loved one’s Care Manager directly to gain the necessary approval to visit
- We do encourage any external visits to be discouraged for now. However, a risk assessment will be undertaken if this has been discussed with your loved one’s Care Manager. Please note, if a resident does leave our care home for the day, screening will occur upon return with Rapid Antigen Testing requirements and isolation may be required
Please ensure that you:
- pre-book your visits. Please note that the number of visitors allowed at any one time may be restricted to enable management of capacity limits
- refrain from visiting if you have COVID-19 symptoms
- refrain from visiting if you are a close or casual contact of a person with confirmed COVID-19, unless they have completed their isolation and testing requirements. Close contacts should not enter high risk settings for at least 14 days since their exposure to a COVID-positive person
- do not visit if you have been overseas in the previous 14 days, unless you are fully vaccinated and have received a negative PCR test 7 days or later after arrival in NSW
- refrain from visiting if you are waiting for a COVID-19 test result
- practice good hand hygiene and socially distance
- check in to the Service NSW app AND Whiddon’s check-in system when you visit
We thank you for your understanding an support at this time.