Update to Whiddon Temora employees

13 January 2022

Further to our last update to you, pleasingly, the local Public Health Unit have advised that the outbreak at Whiddon Temora – Greenstone is over, and we can once again welcome back visitors. We thank you all for the fantastic job you’ve done in dealing with the outbreak, and we appreciate your support during this time.

As we prepare to welcome visitors back into our care home, please note the following guidelines that we will be sharing with families across both our Temora homes:

  • Visitations will be limited between 9am to 4:30pm Monday to Friday. No weekend visits unless approved by management.
  • Residents are permitted to have one fully vaccinated visitor aged 12 years and over only, per day
  • Visitors must have received a second dose of a COVID vaccination at least 14 days prior to their visit
  • Visits must not take place in communal areas and wherever possible, visits should occur in an outdoor area
  • All visitors must wear a N95 mask and face shield when visiting
  • Visitors will be asked to complete a rapid antigen test as a condition of entry. Please ensure you arrive 15 minutes before your booking time.
  • Unvaccinated visitors are only permitted to visit a resident who is at the end of life. Please speak to your loved one’s Care Manager directly to gain the necessary approval to visit

Please ensure that you:

  • pre-book your visits. Please note that the number of visitors allowed at any one time may be restricted to enable management of capacity limits
  • refrain from visiting if you have COVID-19 symptoms
  • refrain from visiting if you are a close or casual contact of a person with confirmed COVID-19, unless they have completed their isolation and testing requirements. Close contacts should not enter high risk settings for at least 14 days since their exposure to a COVID-positive person
  • do not visit if you have been overseas in the previous 14 days, unless you are fully vaccinated and have received a negative PCR test 7 days or later after arrival in NSW
  • refrain from visiting if you are waiting for a COVID-19 test result
  • practice good hand hygiene and socially distance
  • check in to the Service NSW app AND Whiddon’s check-in system when you visit

We thank you for your understanding an support at this time.