Dear Home Care Clients,
We’re writing to update you on recent changes to the Government’s Aged Care Reform and what they mean for your care and services with Whiddon.
You would have recently received a letter from us about the new Support at Home Program. Since sending this letter, the Government has announced it is officially delaying the new Support at Home program until 1 November 2025.
While this change delays the transition, we want to reassure you that your current services and care team will continue without interruption.
What You Need to Know
- No Immediate Changes: You will continue to receive the same services and support from your current Care Coordinator. There is no change to your bookings or service delivery.
- Our current Home Care Package Pricing Schedule will continue until the new Support at Home pricing commences from 1 November 2025.
- Your Budget and Agreement: We will work with you to review your budget, consult with you on the new pricing and ensure you understand any changes before November. A new Support at Home Agreement will be provided for your review and confirmation closer to the transition date.
What’s Next?
Your Care Coordinator will be in touch to discuss your individual budget and answer any questions you may have. We’ll also record your consent to the updated pricing so we can prepare your new agreement in advance of the November transition.
We’re here to support you through these changes and ensure your care continues smoothly. If you have any questions or concerns, please don’t hesitate to reach out.
Warm regards,
The Whiddon Home Care Team