Dear Residents, Families, Friends & Representatives
Please be aware that Whiddon has a planned phone outage tonight, the 17th of December. This additional outage is planned to resolve some of the outstanding issues from the system’s changes over the weekend.
Date: Wednesday 17th December 2024
Time: 9:00pm – 10.30pm (please note these times may vary)
What is happening? All phone lines (including resident phones) at all homes will be unable to make outbound calls or receive incoming calls.
During the outage, we have emergency phone procedures and diversions in place. If you need to contact us urgently during the outage, the phone lines at our Homes will be directed to a mobile phone number. If the phone is not answered, please leave a message and we will call you back as soon as possible.
We have planned the outage at a time to ensure minimal impact to our residents and employees.
We thank you for your understanding and patience as we complete these important upgrades to our systems.
The Whiddon Team