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Phone Outage Notification – All Families, Friends and Representatives

Dear Families, Friends & Representatives,

Please be advised that the phone system will be unavailable on Wednesday night 13th August for a 6-hour period to allow for a server activity as per details below:

Outage:
FROM: 08:00pm Wednesday 13th August 2025
TO: 02:00am Thursday 14th August 2025

The above times are Australian Eastern Time (AET).

Please note, the main phone line will be diverted to the sites Emergency mobile phones. All direct numbers to our residents will be unavailable.

Thank you for your understanding.

The Whiddon Team

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Update regarding RSV for Whiddon Easton Park – EPU Families, Friends and Representatives

Dear Families, Friends & Representatives,

Following consultation with the Public Health Unit, we are pleased to inform you that the RSV outbreak in Whiddon Easton Park – EPU Home has been officially declared over.

Due to high levels of respiratory viruses circulating in the community, please wear a surgical mask when visiting the home.

If you are feeling unwell or showing any signs of cold and flu symptoms, we ask you to please refrain from visiting the home. The health of our residents and employees is our utmost priority.

Kind Regards,
– Whiddon

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Update regarding Influenza for Whiddon Easton Park – Sir David Martin Families, Friends and Representatives

Dear Families, Friends & Representatives,

Following consultation with the Public Health Unit, we are pleased to inform you that the Influenza outbreak in Whiddon Easton Park – Sir David Martin has been officially declared over.

During this time, we have had 14 resident cases and 2 employee cases.

If you are feeling unwell or showing any signs of cold and flu symptoms, we ask you to please refrain from visiting the home. The health of our residents and employees is our utmost priority.

Kind Regards,
– Whiddon

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Important update for Whiddon Maclean Families, Friends & Representatives

Good afternoon,

Further to our recent Resident meeting and discussions with our residents, we would like to inform you of an upcoming change.

On 9th September 2025, Whiddon Maclean will transition from our current provider, Advantage Pharmacy, to Chem Pro Pharmacy.

This decision has been driven by the many benefits Chem Pro Pharmacy offers to our residents.

To ensure all residents are set up with their new pharmacy account, we kindly ask that you visit our friendly administrative staff. They’ll be happy to help you complete the necessary paperwork.

If you have any questions or concerns, please feel free to reach out to either the Residential Service Manager or the Care Service Manager.

Thank you for your cooperation and understanding.

Christine Marando
Residential Services Manager

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Important Information for Whiddon Easton Park – EPU Families, Friends & Representatives

Dear Families, Friends & Representatives,

Please be advised that we currently have confirmed positive Respiratory Syncytial Virus (RSV) cases in Whiddon Easton Park – EPU home.

To assist in controlling the outbreak, we strongly encourage you to delay your visit where possible to protect your own wellbeing and to avoid any further potential spread.

Surgical masks are to be worn by all visitors to the EPU Home.

Please note: If you are unwell or have any flu-like symptoms, we ask that you please do not visit the home.

The families of residents who have tested positive will be contacted directly by the team.

We appreciate your understanding and support. Our team is here to provide the best possible care for your loved ones and we are confident that we can manage this outbreak effectively.

– The Whiddon Team

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Important Information for Whiddon Kelso Families, Friends & Representatives

Dear Families, Friends & Representatives,

Please be advised that we currently have confirmed positive Respiratory Syncytial Virus (RSV) cases in the Kingston Wing at our Kelso home.

N95 masks are to be worn by all visitors to the Kingston Wing.

Please note: If you are unwell or have any flu-like symptoms, we ask that you please do not visit the home.

The families of residents who have tested positive will be contacted directly by the team.

We appreciate your understanding and support. Our team is here to provide the best possible care for your loved ones and we are confident that we can manage this outbreak effectively.

– The Whiddon Team

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Important Information for Whiddon Easton Park – Sir David Martin – Families, Friends & Representatives

Dear Families, Friends & Representatives,

Please be advised that we currently have an influenza outbreak in Treloar, Level 1, with 12 total cases and 3 recovered.

Group activities in communal areas will be on hold until the closure of the outbreak.

Visitors are still welcome, but please note that we kindly request N95 masks are worn at all times while inside the home.

If you are unwell or have any flu-like symptoms, please do not visit the home.  

We thank everyone for their support and commitment to resident and employee safety.

The Whiddon Team

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Important Information for Whiddon Largs Families, Friends & Representatives

Dear Families, Friends & Representatives,

Please be advised that we currently have 2 residents testing positive for Influenza A and Para-Influenza. Both residents are in isolation, and appropriate PPE protocols are in place.

Visitors are still welcome, but please note that we kindly request N95 masks are worn at all times while inside the home.

If you are unwell or have any flu-like symptoms, please do not visit the home.  

We thank everyone for their support and commitment to resident safety.

The Whiddon Team

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Important Information for Whiddon Moree Families, Friends & Representatives

Dear Families, Friends & Representatives,

Please be advised that we currently have a positive COVID-19 case at Whiddon Moree, affecting Nan Crane – Memory Support Home.

Visitors are still welcome, but please note that masks must be worn at all times while inside the home..

If you are unwell or have any flu like symptoms, please do not visit the home.  We also strongly encourage keeping up to date with vaccinations.

The family of the resident who has tested positive will be contacted directly by the team.

We thank everyone for their support and understanding while our team manage the situation.

The Whiddon Team

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Update regarding COVID-19 for Whiddon Easton Park – Taylor House Families, Friends and Representatives

Dear Families, Friends & Representatives,

Following consultation with the Public Health Unit, we are pleased to inform you that the COVID-19 outbreak in Whiddon Easton Park – Taylor House has been officially declared over.

Due to COVID-19 exposure in the area, Surgical Masks are still required when visiting the home.

If you are feeling unwell or showing any signs of cold and flu symptoms, we ask you to please refrain from visiting the home. The health of our residents and employees is our utmost priority.

Kind Regards,
– Whiddon