Author: Hansel Almeida

Dear Families, Friends & Representatives,

We are advising that our Kyogle home is currently experiencing a COVID-19 outbreak.

Please note, visiting may still occur however, we ask you refrain from visiting if you are feeling unwell or showing any signs of cold and flu symptoms. The health of our residents and employees is our utmost priority.

The following precautions are in place at our care home:

• Rapid Antigen Tests (RATs) are required by all employees and visitors before entry.
• P2 masks are to be worn (provided).

We thank everyone for their support and understanding while our team manage this outbreak.

The Whiddon Team

Dear Families, Friends & Representatives,

We would like to provide an update regarding the Gastroenteritis outbreak at Whiddon Narrabri – Jessie Hunt.  We currently have 11 residents and 3 team members with Gastroenteritis symptoms.

Visitors are still welcome but will be required to use PPE if visiting residents who are personally impacted by this Outbreak.

We will continue to work with the Public Health Unit to resolve the matter quickly.

Further updates will be provided in due course, and we thank you for your understanding during this time.

Regards,
Whiddon

Dear Families, Friends & Representatives,

We would like to advise that there is currently a Gastroenteritis outbreak at Whiddon Narrabri – Jessie Hunt.  Families of residents who are directly affected have been notified.

Visitors are still welcome but will be required to use PPE if visiting residents who are personally impacted by this Outbreak.

We are working in partnership with the Public Health Unit to resolve the matter quickly. Further updates will be provided in due course, and we thank you for your understanding during this time.

Regards,
Whiddon

Dear Families, Friends & Representatives,

Please be advised that we currently have a COVID-19 outbreak at Whiddon Temora – Narraburra Lodge. 

All visitors to RAT (Rapid Antigen Test) prior to entry, and to wear a N95 mask at all times when visiting the home.

Please note: If you are unwell or have any flu-like symptoms, please refrain from visiting the home.

We know that this is a challenging time, and we appreciate your understanding and support. Our team is here to provide the best possible care for your loved ones and we are confident that we can manage this outbreak effectively.

– The Whiddon Team

Dear Families, Friends & Representatives,

Please be advised that the phone system will be unavailable on Wednesday night 13th August for a 6-hour period to allow for a server activity as per details below:

Outage:
FROM: 08:00pm Wednesday 13th August 2025
TO: 02:00am Thursday 14th August 2025

The above times are Australian Eastern Time (AET).

Please note, the main phone line will be diverted to the sites Emergency mobile phones. All direct numbers to our residents will be unavailable.

Thank you for your understanding.

The Whiddon Team

Dear Families, Friends & Representatives,

Following consultation with the Public Health Unit, we are pleased to inform you that the RSV outbreak in Whiddon Easton Park – EPU Home has been officially declared over.

Due to high levels of respiratory viruses circulating in the community, please wear a surgical mask when visiting the home.

If you are feeling unwell or showing any signs of cold and flu symptoms, we ask you to please refrain from visiting the home. The health of our residents and employees is our utmost priority.

Kind Regards,
– Whiddon

Dear Families, Friends & Representatives,

Following consultation with the Public Health Unit, we are pleased to inform you that the Influenza outbreak in Whiddon Easton Park – Sir David Martin has been officially declared over.

During this time, we have had 14 resident cases and 2 employee cases.

If you are feeling unwell or showing any signs of cold and flu symptoms, we ask you to please refrain from visiting the home. The health of our residents and employees is our utmost priority.

Kind Regards,
– Whiddon

Good afternoon,

Further to our recent Resident meeting and discussions with our residents, we would like to inform you of an upcoming change.

On 9th September 2025, Whiddon Maclean will transition from our current provider, Advantage Pharmacy, to Chem Pro Pharmacy.

This decision has been driven by the many benefits Chem Pro Pharmacy offers to our residents.

To ensure all residents are set up with their new pharmacy account, we kindly ask that you visit our friendly administrative staff. They’ll be happy to help you complete the necessary paperwork.

If you have any questions or concerns, please feel free to reach out to either the Residential Service Manager or the Care Service Manager.

Thank you for your cooperation and understanding.

Christine Marando
Residential Services Manager

Dear Families, Friends & Representatives,

Please be advised that we currently have confirmed positive Respiratory Syncytial Virus (RSV) cases in Whiddon Easton Park – EPU home.

To assist in controlling the outbreak, we strongly encourage you to delay your visit where possible to protect your own wellbeing and to avoid any further potential spread.

Surgical masks are to be worn by all visitors to the EPU Home.

Please note: If you are unwell or have any flu-like symptoms, we ask that you please do not visit the home.

The families of residents who have tested positive will be contacted directly by the team.

We appreciate your understanding and support. Our team is here to provide the best possible care for your loved ones and we are confident that we can manage this outbreak effectively.

– The Whiddon Team

Dear Families, Friends & Representatives,

Please be advised that we currently have confirmed positive Respiratory Syncytial Virus (RSV) cases in the Kingston Wing at our Kelso home.

N95 masks are to be worn by all visitors to the Kingston Wing.

Please note: If you are unwell or have any flu-like symptoms, we ask that you please do not visit the home.

The families of residents who have tested positive will be contacted directly by the team.

We appreciate your understanding and support. Our team is here to provide the best possible care for your loved ones and we are confident that we can manage this outbreak effectively.

– The Whiddon Team