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Message for Whiddon Easton Park, Arthur Webb Court Families and Team Members

Dear Families, Friends, Representatives and Team Members

Please be advised that the lift in Arthur Webb Court remains out of service. We apologise for the extended delay in fixing this issue.  The service company have advised of some trouble obtaining the part required.

We sincerely apologise for this ongoing issue and will keep you updated with any information we receive.  Thank you for your patience and understanding with this.

The Whiddon Team

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Urgent Message for Whiddon Maclean Families

Dear Families, Friends and Representatives

Due to the severe thunderstorm, our front door is not operational at the moment.  Please enter via the basement until further notice.

Continue to drive past Main entrance towards the basement driveway to your left. Continue down the driveway and you will reach the basement door.

We are working to resolve this issue and thank everyone for their patience and understanding while this is being resolved.

Whiddon Maclean Management

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Urgent message for Whiddon Easton Park, Taylor House Level 1 Families

Dear Families, Friends and Representatives

Please be advised that the phones are out of service in Taylor House Level 1. This affects sections Christie level 1, Coates Wing and Straughen level 1.

If you need to contact the home, please call the registered nurse using the following numbers:
Christie 1 RN – 0409925054
Coates RN – 0437786189

We sincerely apologise for any inconvenience caused and look forward to an early resolution. Thank you for your patience and understanding.

The Whiddon Team

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Important message for Whiddon Easton Park, Arthur Webb Court Families

Dear Families, Friends & Representatives,

We would like to advise that Bhuwan Bhatt will be returning to his role as Care Service Manager of Arthur Webb Court as of Monday 28/10/2024. Some of you will have known Bhuwan prior to his secondment to our Moree Home.

At this time, we say Thank You and Goodbye to Seema who has been acting in the Care Services Manager position. Seema will return to her position in Taylor House.

Seema has had a positive impact and we are sure many of you will miss her at our Arthur Webb Home.

The Whiddon Team

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Important Information for Whiddon Moree Families, Friends, Representatives & Team Members 22/10/24

Dear Families, Friends, Representatives & Team Members,

COVID OUTBREAK RESOLVED:

Please be advised that our recent Covid Outbreak at Whiddon Moree is now resolved.  Thank you to our Moree team who contained the outbreak to a small number of residents, who have all recovered well.

Masks and RA testing are not required when visiting the home, however we ask you to refrain from visiting if you are feeling unwell or showing any signs of cold and flu symptoms. The health of our residents and employees is our utmost priority.

The Whiddon Team

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Important Update for Whiddon Wingham Families, Friends and Representatives

Dear Families, Friends & Representatives,

We would like to advise all families that there is currently a Gastroenteritis outbreak at Whiddon Wingham affecting the whole facility.  Families of residents who are directly affected have been notified.

To assist in controlling the outbreak, we strongly encourage you to delay your visit where possible to protect your own wellbeing and to avoid any further potential spread.
If visiting a resident with symptoms, you will be required to wear a gown, masks, gloves and face shields. All persons will be required to wear masks while in any area of the facility.

We remind everyone of the importance of correct hand washing procedures to help prevent any further spread.

Further updates will be provided in due course, and we thank you for your understanding during this time.

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Important Update for Whiddon Wingham Families, Friends and Representatives

Dear Families, Friends & Representatives,

We would like to advise all families that there is currently a Gastroenteritis outbreak at Whiddon Wingham affecting the whole facility.  Families of residents who are directly affected have been notified.

To assist in controlling the outbreak, we strongly encourage you to delay your visit where possible to protect your own wellbeing and to avoid any further potential spread.
If visiting a resident with symptoms, you will be required to wear a gown, masks, gloves and face shields. All persons will be required to wear masks while in any area of the facility.

We remind everyone of the importance of correct hand washing procedures to help prevent any further spread.

Further updates will be provided in due course, and we thank you for your understanding during this time.

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Phone Systems Planned Maintenance at Whiddon All locations 17/10/2024

As part of our ongoing commitment to modernising Whiddon systems, please be advised that the phone system will be unavailable during a platform upgrade on Thursday 17/10/2024 from 9pm-9.30pm Australian Eastern Daylight Time / 8pm-8.30pm Australian Eastern Standard Time (Beaudesert Location).

During this time all external inbound and outbound calling will be unavailable for all Whiddon sites.

We apologise for any inconvenience caused.

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Important Information for Whiddon Moree Families, Friends & Representatives 11/10/2024

Dear Families, Friends & Representatives,

Please be advised that we currently have a COVID-19 outbreak at Whiddon Moree with all areas in the facility impacted.

All visitors to RAT (Rapid Antigen Test) prior to entry and to wear a mask at all times when visiting the home.

Please note: If you are unwell or have any flu like symptoms, please do not visit the home.

The families of residents who have tested positive will be contacted directly by the team.

We thank everyone for their support and understanding while our staff manage the situation.

The Whiddon Team

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Important Information for Whiddon Moree Families, Friends & Representatives 11/10/2024

Dear Families, Friends & Representatives,

Please be advised that we currently have a COVID-19 outbreak at Whiddon Moree with all areas in the facility impacted.

All visitors to RAT (Rapid Antigen Test) prior to entry and to wear a mask at all times when visiting the home.

Please note: If you are unwell or have any flu like symptoms, please do not visit the home.

The families of residents who have tested positive will be contacted directly by the team.

We thank everyone for their support and understanding while our staff manage the situation.

The Whiddon Team