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Important Update Whiddon Redhead Retirement Village

Dear Residents

We want to reassure you that while there is currently a bushfire impacting the Redhead region, our Retirement Village remains safe. We are working closely with the SES and will continue to monitor the situation closely.

Due to significant smoke from the fires, we are advising residents to stay inside with the doors closed until the situation improves.

If you have any concerns, you can contact:

  • Laurelle Lawson 0412 411 325
  • Melanie Lawton 0429 912 017
  • Michael Monteleone 0428 494 754

In the event of an emergency, please call the SES on 131 500 or 000.

Please stay safe and continue to monitor alerts in the area. We will be in touch with you directly if the situation changes.

The Whiddon Team

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Important Fire update for Whiddon Redhead Families & Representatives

Dear Residents, Families and Representatives,

We want to reassure you that while there is currently a bushfire impacting the Redhead region, our Home, residents, and employees are all safe. We are working closely with the SES and will continue to monitor the situation closely.

Due to significant smoke from the fires, we have closed all doors and are keeping residents indoors until conditions improve.

Please note that our phone lines may be intermittent. If you need to contact us, please use the numbers below:

  • Reception: 02 4935 2100
  • Kepple House Emergency Phone: 0456 734 744
  • John Read House Emergency Phone: 0438 605 047

We kindly ask families to limit visits today and appreciate your understanding and patience during this time.

We will provide updates if there are any changes to the current situation.

Thank you for your support.
The Whiddon Team

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Women’s Accommodation at Raines House

Dear Easton Park Residents, Employees and Families,

Following our recent communication about the new Women’s Accommodation at Raines House, we would like to invite you to an Open Day to find out more about this initiative.

About Glenfield House (Formerly Raines House)

We are proud to be re-purposing levels 2 and 3 of Raines House into Accommodation for women in crisis. Under this initiative, each woman accepted into the program will be offered housing for a period of 6 to 12 months. During their stay, they will receive tailored case management, wellbeing activities, and community engagement support.

Hume Housing will deliver the program in partnership with Women’s Community Shelters, a specialist service provider supporting women in crisis. Together, they will work closely with each resident to help them secure long-term, affordable housing options. This program is already successfully operating in several locations across NSW, including Sydney and the Central Coast.

Whiddon sincerely thanks you for your continued support as we bring this important project to life with our partners.

Open Day – Meet the Team

To provide more information and answer any questions you may have, staff from Women’s Community Shelters and Hume Housing will be hosting an Open Day on Thursday, 25th September from 1pm – 2:30pm. We invite you to attend and connect with the team.

If you have any questions or concerns in the meantime, please feel free to reach out to your Residential Services Manager. You can also read our FAQs document here.

Many thanks

The Whiddon Team

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Update for Easton Park Units Families

Dear Families, Friends & Representatives,

We are pleased to advise that the Covid Outbreak at Whiddon Easton Park Units has been declared over by the Public Health Unit.

Due to ongoing COVID-19 transmission in the community, families are encouraged to refrain from visiting their loved ones if they are feeling unwell to keep our residents and staff safe.

Thank you to our team who are supporting residents through this outbreak.

We appreciate your support and understanding during this period. We also welcome feedback from you about our Outbreak management.

The Whiddon Team

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Important message for EPU Families & Employees 16/3/24

Dear Residents, Families, Representatives & Employees

Please be advised that Whiddon Glenfield – Easton Park Units (EPU), is currently experiencing an active COVID-19 outbreak on Level 3 only at this stage.

Please be assured that you will still be able to visit your loved ones during the outbreak. In line with advice from the Public Health Unit, visitors to level 3 will be required to do a Rapid Antigen Test before entry and will be required to wear N95 masks and full PPE.

Visitations may only occur in your loved one’s room.

Visitors to other areas may follow our usual protocols.

We will provide a further update if anything changes.

Thank you,

The Whiddon Team

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Power Outage Glenfield 14 02 2024

Dear Whiddon Easton Park Residents, Families & Friends,

We are advising that some homes at Glenfield (Easton Park) are currently affected by a Power Outage. Some homes are currently using our backup generators to ensure that they can maintain their full operation.

This outage is also affecting our Call Centre telecommunications for both inbound and outbound calls.

Rest assured that we are in close communication with the provider/s to expedite any repairs, and we hope that the connection will be restored shortly.

We will update you as soon as we have further details. Thank you for your patience.

The Whiddon Team

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Update for all Whiddon Families & Representatives 13 02 2024

Dear Residents, Family & Representatives

The community transmission of COVID-19 remain high across NSW and QLD. The current health advice is that all employees and visitors should continue to wear masks during periods of high community transmission.

For everyone’s safety, Whiddon will continue to require employees and visitors to wear surgical masks at all times and complete daily rapid antigen tests.

We will continue to review these requirements as the community transmission levels change.

Please continue to follow the NSW & QLD Health guidelines to assist in managing the spread of COVID-19:

  • Stay home if you have cold or flu symptoms.
  • If you are at higher risk of severe illness from COVID-19, talk with your doctor now and make a plan for testing and antivirals before you get sick.
  • Stay up to date with your COVID-19 vaccinations.
  • Now is a good time to consider getting a COVID-19 booster vaccination if you are aged 65 years and over, or are at higher risk of severe COVID-19 illness, and haven’t had one in the last 6 months.
  • A COVID-19 booster vaccination is recommended for all people aged 75 years and over if it has been more than 6 months since your last dose.
  • As we start to approach the winter season, boost your protection by also planning for your Flu vaccination
  • Continue hand washing and good respiratory hygiene practices

Thank you for your ongoing patience and support.

The Whiddon Team

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Update for Whiddon Easton Park SDM Families & Employees 1/1/24

Dear Families, Representatives & Employees,

Please be advised that Sir David Martin – Whiddon Easton Park is currently experiencing a COVID-19 outbreak with 3 residents currently testing positive on the Treloar 2 level.

Families of affected residents will be kept up to date on any changes by the team, as they occur.

We understand the importance of family at this time, so we encourage visits, however, if we could please ask visits to occur outside or in a well-ventilated area only during the outbreak.

Visitors are requested to follow the guidance of staff in regard to the PPE required to be worn in each area.

Families taking loved ones out, we ask that you please be cautious and if possible, please try to limit this to small crowds or gatherings.

Residents who leave the Home are encouraged to wear a mask and all residents will be tested regularly whilst we are in Outbreak Management.

We appreciate your understanding at this time.

The Whiddon team

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Update for Whiddon Casino Families & Employees 2/1/24

Dear Families, Representatives & Employees,

Please be advised that Whiddon Casino is currently experiencing a COVID-19 outbreak with 3 residents currently testing positive and 1 staff member.

The Outbreak commenced over the recent weekend and we apologies for the delay in getting this important information to you as we were experiencing some technical issues.

Families of affected residents have been advised by phone  and will be kept up to date on any changes by the team, as they occur.

We understand the importance of family at this time, so we encourage visits, however, if we could please ask visits to occur outside or in a well-ventilated area only during the outbreak.

Visitors are requested to follow the guidance of staff in regard to the PPE required to be worn in each area.

Families taking loved ones out, we ask that you please be cautious and if possible, please try to limit this to small crowds or gatherings.

Residents who leave the facility are encouraged to wear a mask and all residents will be tested regularly whilst we are in Outbreak Management.

We appreciate your understanding at this time.

The Whiddon team

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Update for Whiddon Kyogle Families & Employees 29/12/23

Dear Families, Representatives and Employees

Following consultation with the Public Health Unit, we are pleased to advise that the COVID-19 Outbreak at Whiddon Kyogle is over.

Normal visiting arrangements will remain in place, with everyone requested to complete a daily RAT prior to entering the Home, and to wear an N95 mask, until further notice.

We thank everyone for their support and understanding, especially over the Christmas break.

The Whiddon Team