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Important message for EPU Families & Employees 16/3/24

Dear Residents, Families, Representatives & Employees

Please be advised that Whiddon Glenfield – Easton Park Units (EPU), is currently experiencing an active COVID-19 outbreak on Level 3 only at this stage.

Please be assured that you will still be able to visit your loved ones during the outbreak. In line with advice from the Public Health Unit, visitors to level 3 will be required to do a Rapid Antigen Test before entry and will be required to wear N95 masks and full PPE.

Visitations may only occur in your loved one’s room.

Visitors to other areas may follow our usual protocols.

We will provide a further update if anything changes.

Thank you,

The Whiddon Team

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Power Outage Glenfield 14 02 2024

Dear Whiddon Easton Park Residents, Families & Friends,

We are advising that some homes at Glenfield (Easton Park) are currently affected by a Power Outage. Some homes are currently using our backup generators to ensure that they can maintain their full operation.

This outage is also affecting our Call Centre telecommunications for both inbound and outbound calls.

Rest assured that we are in close communication with the provider/s to expedite any repairs, and we hope that the connection will be restored shortly.

We will update you as soon as we have further details. Thank you for your patience.

The Whiddon Team

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Update for all Whiddon Families & Representatives 13 02 2024

Dear Residents, Family & Representatives

The community transmission of COVID-19 remain high across NSW and QLD. The current health advice is that all employees and visitors should continue to wear masks during periods of high community transmission.

For everyone’s safety, Whiddon will continue to require employees and visitors to wear surgical masks at all times and complete daily rapid antigen tests.

We will continue to review these requirements as the community transmission levels change.

Please continue to follow the NSW & QLD Health guidelines to assist in managing the spread of COVID-19:

  • Stay home if you have cold or flu symptoms.
  • If you are at higher risk of severe illness from COVID-19, talk with your doctor now and make a plan for testing and antivirals before you get sick.
  • Stay up to date with your COVID-19 vaccinations.
  • Now is a good time to consider getting a COVID-19 booster vaccination if you are aged 65 years and over, or are at higher risk of severe COVID-19 illness, and haven’t had one in the last 6 months.
  • A COVID-19 booster vaccination is recommended for all people aged 75 years and over if it has been more than 6 months since your last dose.
  • As we start to approach the winter season, boost your protection by also planning for your Flu vaccination
  • Continue hand washing and good respiratory hygiene practices

Thank you for your ongoing patience and support.

The Whiddon Team

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Update for Whiddon Easton Park SDM Families & Employees 1/1/24

Dear Families, Representatives & Employees,

Please be advised that Sir David Martin – Whiddon Easton Park is currently experiencing a COVID-19 outbreak with 3 residents currently testing positive on the Treloar 2 level.

Families of affected residents will be kept up to date on any changes by the team, as they occur.

We understand the importance of family at this time, so we encourage visits, however, if we could please ask visits to occur outside or in a well-ventilated area only during the outbreak.

Visitors are requested to follow the guidance of staff in regard to the PPE required to be worn in each area.

Families taking loved ones out, we ask that you please be cautious and if possible, please try to limit this to small crowds or gatherings.

Residents who leave the Home are encouraged to wear a mask and all residents will be tested regularly whilst we are in Outbreak Management.

We appreciate your understanding at this time.

The Whiddon team

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Update for Whiddon Casino Families & Employees 2/1/24

Dear Families, Representatives & Employees,

Please be advised that Whiddon Casino is currently experiencing a COVID-19 outbreak with 3 residents currently testing positive and 1 staff member.

The Outbreak commenced over the recent weekend and we apologies for the delay in getting this important information to you as we were experiencing some technical issues.

Families of affected residents have been advised by phone  and will be kept up to date on any changes by the team, as they occur.

We understand the importance of family at this time, so we encourage visits, however, if we could please ask visits to occur outside or in a well-ventilated area only during the outbreak.

Visitors are requested to follow the guidance of staff in regard to the PPE required to be worn in each area.

Families taking loved ones out, we ask that you please be cautious and if possible, please try to limit this to small crowds or gatherings.

Residents who leave the facility are encouraged to wear a mask and all residents will be tested regularly whilst we are in Outbreak Management.

We appreciate your understanding at this time.

The Whiddon team

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Update for Whiddon Kyogle Families & Employees 29/12/23

Dear Families, Representatives and Employees

Following consultation with the Public Health Unit, we are pleased to advise that the COVID-19 Outbreak at Whiddon Kyogle is over.

Normal visiting arrangements will remain in place, with everyone requested to complete a daily RAT prior to entering the Home, and to wear an N95 mask, until further notice.

We thank everyone for their support and understanding, especially over the Christmas break.

The Whiddon Team

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Update for Whiddon Beaudesert Families & Employees 27/12/23

Dear Families, Representatives & Employees,

Please be advised of the following important updates for Whiddon Beaudesert.

Normal power has been restored to the Home following the storms that have impacted Beaudesert and the surrounding areas. During the power outage, the generator was in use, which provided ongoing supply to the Home.

There is also a small COVID-19 outbreak and families of affected residents will be kept up to date on any changes by the team at Whiddon Beaudesert, as they occur.

We also have a staff member who has tested positive.

We understand the importance of family at this time, so we encourage visits, however, if we could please ask visits to occur outside or in a well-ventilated area only during the outbreak.

Families taking loved ones out, we ask that you please be cautious and if possible, please try to limit this to small gatherings.

Residents who leave the Home are encouraged to wear a mask and all residents will be tested regularly while we are in Outbreak Management.

We appreciate your understanding at this time.

The Whiddon team

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Update for Whiddon Kelso Families & Employees 26/12/23

Dear Families, Representatives and Employees

Please be advised that Whiddon Kelso is currently experiencing a COVID-19 outbreak in the Memory Support Home. All other areas of the Home remain clear on initial testing of all residents.

Families of affected residents will be kept up to date on any changes by the team at Whiddon Kelso, as they occur.

We also have a number of staff who have tested positive.

We understand the importance of family at this time of the year, so we encourage visits, however it would be appreciated if visits could please occur outside or in a well-ventilated area, during the outbreak.

Families taking loved ones out are asked to please be cautious, and if possible, try to limit this to small gatherings.

Residents who leave the Home are encouraged to wear a mask and all residents will be tested regularly while we are in outbreak management.

We appreciate your understanding at this time.

The Whiddon Team

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Update for Whiddon Bourke Residents & Employees 26/12/23

Dear Families, Representatives & Employees,

Please be advised that Whiddon Bourke is currently experiencing a COVID-19 outbreak.

We understand the importance of family at this time of year, so we encourage visits, however, it would be very much appreciated it visits could be held on the outside verandas.

Families taking loved ones out, we ask that you please be cautious and if possible, please try to limit this to small crowds or gatherings.

Residents who leave the facility are encouraged to wear a mask and all residents will be tested regularly while we are in Outbreak Management.

You may be requested to wear N95 masks and PPE, as advised by our staff, and thank you in advance for your understanding.

We will keep you updated should there be any change to the situation.

The Whiddon team

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Aged Care Registered Nurses’ Payment

We are thrilled to advise you that Whiddon is now able to pass on the Aged Care Registered Nurse payment. Whiddon applied for this payment on your behalf in November 2022. The Government has recently confirmed to us that our submission has been approved and the funds have been made available.

On behalf of the Government, Whiddon is now passing on this special payment to you.

This payment is in recognition of your commitment to Aged Care and our residents and clients during the difficult period of COVID. We are pleased to be part of this process to recognise the leadership and clinical skills of Registered Nurses in Aged Care. You truly make a significant difference and we appreciate you choosing to work with us at Whiddon.

Those eligible will receive a letter from Whiddon detailing the payment details and funds will be transferred on 31st May.

We genuinely thank you for your commitment and dedication to our Whiddon family and further acknowledge the clinical skill and leadership you demonstrate, in providing exceptional care to our residents and clients.

For more information about this payment, we encourage you to visit the below website: Department of Health via https://www.health.gov.au/our-work/aged-care-registered-nurses-payment-to-reward-clinical-skills-and-leadership