Category: Uncategorized

230802-Whiddon-My-Journey-Form

To Whiddon Clients and Resident’s families and representatives,

Please be advised that we’re experiencing a disruption to our phone connections that is affecting our inbound and outbound phone lines across all of our sites.

Our Telecommunications provider is working on rectification but has yet to provide an estimated restoration time.

We ask that you limit your communication to our sites unless it’s for an emergency. Please find the emergency contact number for each location below: 

We will update you as soon as we have further details.

Thank you for your patience.

The Whiddon Team

Dear Residents, families, and representatives,

From 1 July 2023, the government will require aged care homes to have at least one registered nurse available, 24 hours a day, every day of the week.

However, Homes with 30 beds or less are eligible to apply for an exemption from this requirement.

Whiddon recently had confirmation from the Government that our Wee Waa and Bourke Homes will not be required to meet the 24×7 Registered Nursing requirement over the next 12 months. This is due to the small size of these Homes and the considerable challenges we have had recruiting Registered Nurses to these areas. Whiddon has tried a range of recruitment activities, which include offering accommodation and re-location support, attracting new people to the sector, exploring international workforce options, testing fly-in-fly-out roles, and using contracted agency staff.

Rest assured, Whiddon is committed to the highest level of care for our Residents and we will continue to provide quality care with the support of our local Doctors, hospitals and remote Whiddon team. We will also continue to take every effort to recruit Registered Nurses into these regions.

If you have any questions or concerns, please speak with your Director of Care Services.

Thank you,

The Whiddon Team.

Dear Families, Friends & Representatives,

Whiddon Bourke have welcomed members of Whiddon’s Quality Care and Compliance team this morning to complete an onsite audit today 1.8.2023.

If you would like to meet with the assessors personally or speak with them on the phone, please call Bourke reception and we will organise a time for you.

– Whiddon

Dear Families, Friends & Representatives,

Please be advised that we are still in an outbreak, at Whiddon Easton Park, Sir David Martin – Treloar 1 with 4 active cases and Trealor 2 with only 1 active case.

Dear Families, Friends & Representatives,

Please be advised that we are experiencing an outbreak, at Whiddon Easton Park, Sir David Martin – Treloar 1 and Trealor 2.

Dear Families, Friends and Representatives,

Whiddon (Location) has welcomed Whiddon internal audit team, to complete an onsite audit for the next 2 days.

We would like to take this opportunity to encourage you to contact our Quality team (either in person whilst there, or via phone) to discuss any questions, concerns or comments you may have.

The Whiddon Team

Dear Families, Friends & Representatives,

We have been made aware that our supplying chemist has had recent issues with their invoicing and accounting program system, regarding incorrect invoices that have been sent out for clients at the facility.

Chemist Warehouse phone: (02) 6642-2038 is aware of the issue and are working on rectifying the errors and will reissue accounts when rectified.

The Whiddon Team

Dear Employees,

Please find important information regarding Whiddon Moree Smoking Policy

The Whiddon Team

Dear Families, Friends & Representatives,

Please be advised that the Aged Care Commission, will be on site today until midday.

If you wish to speak to the commission please contact Kerrie Paull,
Acting Director Care Services at Whiddon Wingham on (02) 5594 3200.

The Whiddon Team