Dear Kyogle families,
Please note that there was an error in the survey, please find the updated version with Kyogle in the location list.
Whiddon Residential Family Satisfaction Survey
Whiddon
Category: Uncategorized
Good Morning Team,
A new code of conduct for all approved providers of aged care commenced yesterday 1st December 2022.
- The Code sets out eight behaviour statements that approved providers, aged care workers and governing persons are expected to comply with.
- Approved providers have responsibilities under the Aged Care Act 1997 (the Aged Care Act) to comply with the Code and take reasonable steps to ensure that aged care workers and governing persons comply with the Code.
- The Code complements other regulation including provider responsibilities in relation to the Aged Care Quality Standards (Quality Standards), Charter of Aged Care Rights (the Charter), Quality of Care Principles and the Serious Incident Response Scheme (SIRS).
Please ensure you read and review the attached fact sheet:
Code of conduct for aged care workers fact sheet
Dear Families and Staff,
Please be advised that we are currently experiencing a COVID-19 Outbreak, with a number of residents and staff testing positive at Whiddon Grafton.
Please note:
• Residents can have 1 nominated visitor per person for the duration of the exposure period, for essential visits only.
• Visits must take place in the resident’s room or an outside, well- ventilated area, only.
• Visitors must sign-in, complete a negative RAT test and wear an N95 mask and shield to enter.
Please note that the team is working around the clock to ensure both yourself and loved ones are kept safe.
The team continue to work with the Public Health Unit and we will keep everyone updated as changes occur.
Thank you for your ongoing support and cooperation. Further updates will be provided in due course.
The Whiddon Team
Dear Families and Staff,
Please be advised that we are still currently experiencing a COVID-19 Outbreak with a small number of staff and residnets testing positive at Whiddon Kelso.
Please note:
• All visits must be pre-booked
• Upon arrival, visitors will be required to complete a RAT test
• Visitors are required to wear PPE for the duration of their visit
• Residents can have 1 nominated visitor per person for the duration of the exposure period
Please note that the team is working around the clock to ensure both yourself and loved ones are kept safe.
The team continue to work with the Public Health Unit and we will keep everyone updated as changes occur.
Thank you for your ongoing support and cooperation. Further updates will be provided in due course.
The Whiddon Team
Dear Families,
Please let us know what you think by completing our customer satisfaction survey – Whiddon Family Satisfaction Survey
We appreciate your time in completing the survey, your feedback is important to us and helps us to improve our services.
The Whiddon Team
Dear Families,
We are pleased to advise that the Exposure notification for Whiddon Narrabri, Jessie Hunt has been declared closed, in line with guidance from the local Public Health Unit.
All testing at has confirmed that there have been no further cases and all RAT’s have come back negative.
Normal visitation arrangements can now be resumed.
The latest Whiddon COVID Guidelines for families can be found here: https://bit.ly/3SffKxU.
Thank you for your support.
The Whiddon Team
Dear Families and Staff,
Please be advised that we are currently experiencing a COVID-19 Outbreak with a number of residents and 1 stuff member testing positive at Whiddon Easton Park, Straughen Level 2, Taylor House.
Please note:
- Residents in Straughen Level 2, Taylor House can have 1 nominated visitor per person for the duration of the exposure period, for essential visits only.
- Visits must take place in the resident’s room or an outside, well- ventilated area, only.
- Visitors must sign-in and complete a negative RAT test and wear an N95 mask and shield to enter.
The team continue to work with the Public Health Unit and we will keep everyone updated as changes occur.
Thank you for your ongoing support and cooperation. Further updates will be provided in due course.
The Whiddon Team
Dear Families,
Last chance, please complete our customer satisfaction survey – Whiddon Family Satisfaction Survey
Your feedback is important to us and helps us to improve our services.
The Whiddon Team
Dear Families,
Please let us know what you think by completing our customer satisfaction survey – Whiddon Family Satisfaction Survey
We appreciate your time in completing the survey, your feedback is important to us and helps us to improve our services.
The Whiddon Team
Categories
Update for Whiddon Kyogle
Dear Families,
Please see an important letter regarding the temporary closed access to 8 rooms in our Richmond Wing at Whiddon Kyogle from 16th of December 2022.
The Whiddon Team