At Whiddon, we continue to review our COVID Guidelines to ensure we remain up-to-date with current government requirements, ensure the safety of our residents and staff, as well as provide a warm and welcoming environment for our families and visitors.
Please see below our latest guidelines. These guidelines will remain in place during normal operating conditions.
In the event of a COVID outbreak or exposure, changes to visitation may occur, including the requirement to pre-book visits, limit visitor numbers or wear protective equipment.
Standard Visitor Guidelines
- Visitor screening requirements remain in place, however given the current environment, we will now move to a self-screening process
- Visitors are required to complete a Rapid Antigen Test and return a negative result prior to entry into the home – this testing no longer needs to be supervised by employees however assistance will be provided if required
- Daily visitors are permitted to test second daily, with prior approval from the local management team
- Visitors must still register their visit through our Rapid Global electronic visitor registration system
- Surgical masks must be worn for the duration of the visit. The masks MUST cover both the nose and mouth.
- Visitors must not enter our care homes if they have any COVID-like symptoms
- Visitors cannot enter a care home if they have tested positive for COVID-19 in the last 10 days and until they are symptom-free
- Bookings are not required for visits if the Home is not experiencing a COVID outbreak or exposure
- The current NSW Health recommendation is to limit visitors to 2 adults and 2 children per resident per 24-hour period, however, can be increased with approval from the local management team
- Where possible, visits should be held outdoors or in well-ventilated areas away from other residents. This is particularly important for gatherings of more than 2 visitors.
- As a precaution we ask that visitors maintain social distancing and limit movement around the facility to help maintain resident safety
Visitor Guidelines during COVID outbreak or exposure
In the event that there is a COVID-19 outbreak or exposure in the home, our team will contact families to update on the situation and changes to Visitor Guidelines will apply.
We take this opportunity to thank all our residents, families, and staff for your continued support.
The Whiddon Team
