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AN IMPORTANT NOTICE FROM WHIDDON ICT

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We recently experienced a Cybersecurity incident and there are some important updates we need you all to be aware of and communicate to your teams. Please be reassured that the situation is under control, our systems are secure and our IT Team is working hard to ensure continued safe access to our systems moving forward.

All employees are required to reset their password and set-up Multi-Factor Authentication (MFA) – the instructions to complete this process can be located here. You may have received our SMS recently regarding this.

The IT Helpdesk will be working across the weekend and next few weeks to provide support for employees – you can contact them at
ITServiceDesk@whiddon.com.au or calling (02) 9827 6770

Further updates will be provided from Whiddon ICT at MyStaffroom, via email and SMS as required

By resetting your password and setting up MFA, you are helping us to ensure the security of our systems, as well as your own personal information.

Some employees may still be experiencing difficulty resetting their passwords or accessing systems and emails on their phone. Please be aware that IT is working to resolve these issues as soon as possible and we really appreciate your patience.

 

Please note!

Whiddon will never ask for your username/password via SMS or Email – Please speak with ICT before responding to any such SMS or emails