Year: 2023

Hello from Whiddon Moree,

Following our previous message regarding our move across to Amcal Moree please find attached a letter of introduction from Nadin, at this link: Amcal Moree Update
In addition, please fill out the attached Amcal and a form to set up an account with the team, at this link: Account form for Whiddon Moree Amcal

We look forward to working with Nadin and the team at Amcal.

Warm Regards

Whiddon Moree

Dear Families,

Renovations of Boheena wing are moving along nicely! The air conditioning is being installed, tiling of ensuites has commenced, painting has commenced and the installation of upgraded electrical works will commence tomorrow, 15th August 2023.

Due to the upgrading of electrical works we will see periodic power, lighting and air conditioning outages occur over the next three days.

All essential systems will be transferred to alternate boards for operational purposes. This will again be completed with communications between contractors to limit interruptions as much as possible.

I ask again that you do advise the team if you are experiencing any issues or have concerns regarding these works.

Kind Regards,
Ros Anderson
Administration Clerk

Dear Families, Friends & Representatives,

Please be advised that we are experiencing an Influenza A outbreak, at Whiddon Easton Park, EPU Level 2.

4 August 2023

RE: Recognition Payment

By now, you will be aware of the Work Value Case where the Fair Work Commission (FWC) approved an initial 15% increase to the modern award rates for employees classified in direct care roles in Aged Care. This adjustment has been processed and was effective from the first full pay period on or after the 30 June 2023. This was great news and very welcome, however unfortunately for employees in non-direct care roles such as Administration, Hospitality and Maintenance, we still await the decision by the FWC as to whether an increase will also be applied to these valuable roles.

Whiddon have been vocal about our disappointment that all roles were not considered in the initial 15% increase and that the FWC process has still not finalised a decision for those in non-direct care roles. Whilst these roles are still under consideration, which gives us hope, we are yet to be advised of any clear time frame as to when that decision will be made. For us, it important that we acknowledge your valuable contribution now whilst we await what we hope will be good news from the FWC.

Whiddon recognise the work that you do and the valuable role that you play in our organisation for our residents, clients, and your co-workers. As such, we wish to provide you with a discretionary recognition payment to acknowledge the value you bring to our organisation and aged care. We acknowledge this does not replace a permanent rate increase, rather it is a demonstration of our appreciation for the contribution you make, not just to Whiddon, but to the aged care industry. Whiddon will continue to monitor the progress of the FWC process and communicate updates to you as soon as we hear them.

We genuinely appreciate your dedication to all things Whiddon, and we are very grateful to have people like you on the team.

For further information please refer to the FAQ’s attached to the PDF version of this letter <FAQ LINK HERE>

Sincerely,

Chris Mamarelis
Chief Executive Officer

Alyson Jarrett
Deputy Chief Executive Officer (COO)

Good afternoon from Whiddon Moree,

We are pleased to advise that we will be moving across to Amcal Moree for the supply of all medications and other pharmaceutical items.

Please refer to this link for more details: Moree Amcal Pharmacy Update

We would like to take this opportunity to thank Dan and the team at Priceline Moree for their support and service and we look forward to working with Nadin and the team at Amcal.

The Whiddon Team

Dear Families, Friends & Representatives,

Please find an update regarding Whiddon Largs at this link: Largs Update

The Whiddon Team

230802-Whiddon-My-Journey-Form

To Whiddon Clients and Resident’s families and representatives,

Please be advised that we’re experiencing a disruption to our phone connections that is affecting our inbound and outbound phone lines across all of our sites.

Our Telecommunications provider is working on rectification but has yet to provide an estimated restoration time.

We ask that you limit your communication to our sites unless it’s for an emergency. Please find the emergency contact number for each location below: 

We will update you as soon as we have further details.

Thank you for your patience.

The Whiddon Team

Dear Residents, families, and representatives,

From 1 July 2023, the government will require aged care homes to have at least one registered nurse available, 24 hours a day, every day of the week.

However, Homes with 30 beds or less are eligible to apply for an exemption from this requirement.

Whiddon recently had confirmation from the Government that our Wee Waa and Bourke Homes will not be required to meet the 24×7 Registered Nursing requirement over the next 12 months. This is due to the small size of these Homes and the considerable challenges we have had recruiting Registered Nurses to these areas. Whiddon has tried a range of recruitment activities, which include offering accommodation and re-location support, attracting new people to the sector, exploring international workforce options, testing fly-in-fly-out roles, and using contracted agency staff.

Rest assured, Whiddon is committed to the highest level of care for our Residents and we will continue to provide quality care with the support of our local Doctors, hospitals and remote Whiddon team. We will also continue to take every effort to recruit Registered Nurses into these regions.

If you have any questions or concerns, please speak with your Director of Care Services.

Thank you,

The Whiddon Team.

Dear Families, Friends & Representatives,

Whiddon Bourke have welcomed members of Whiddon’s Quality Care and Compliance team this morning to complete an onsite audit today 1.8.2023.

If you would like to meet with the assessors personally or speak with them on the phone, please call Bourke reception and we will organise a time for you.

– Whiddon